Razer Kraken Ultimate Master Guide

Introduction

Hear the unfair advantage firsthand and be the last man standing with the Razer Kraken Ultimate. Armed with THX Spatial Audio, custom-tuned 50mm drivers, and a crystal-clear active noise-canceling mic to provide the ultimate competitive gaming audio experience.

1. What's Inside

Diagram showing the Razer Kraken Ultimate gaming headset with labeled components.

A. Adjustable padded headband

B. Cooling gel-infused ear cushions

C. Retractable mic

D. Mic mute indicator

E. Mic mute button

F. Backlit Razer logo

G. Volume wheel

H. THX Spatial Audio indicator

I. THX Spatial Audio button

J. USB connector

2. What's Needed

Product Requirements

• PC with a free USB port

Razer Synapse Requirements

• Windows® 7 64-bit (or higher)
• Internet connection for software installation

3. Let's Get You Covered

You've got a great device in your hands complete with a 2-year limited warranty coverage. Now maximize its potential and score exclusive Razer benefits by registering at razerid.razer.com.

Diagram showing the underside of a headset ear cup with an arrow pointing to the location of the serial number.

4. Technical Specifications

Headphones

Frequency response

20 Hz – 20 kHz

Impedance

32 Ω @ 1 kHz

Sensitivity (@1 kHz)

109 dB

Drivers

50 mm, with Neodymium magnets

Inner ear cup diameter

65 x 44 mm

Connection type

USB Digital

Cable length

1.3 m / 4.27 ft.

Approx. weight

275 g / 0.60 lbs

Ear cushions

Oval, designed for full-ear coverage with cooling gel, for sound isolation and comfort

Microphone

Frequency response

100 Hz – 10 kHz

Signal-to-noise ratio

> 60 dB

Sensitivity (@1 kHz)

-45 ± 3 dB

Pick-up pattern

Unidirectional ECM boom

Mute Function

Click-to-mute

On-earcup Controls

• Volume up and down
• THX Spatial on/off toggle

Audio Usage

• Devices with USB Connector
• Audio + Microphone Usage: Devices with USB Connector

5. Getting Started

The Mic

Bend the mic until it's a few millimeters away from your mouth. Make sure the mic diaphragm is in front of your mouth and the air vent is on the opposite side.

Diagram showing the mic arm and its diaphragm, with an arrow indicating proper positioning.

Press the mic mute button to turn the mic on or off.

Diagram showing the mic mute button in the 'On' state (indicated by a green band) and the 'Off' state (indicated by a red band).

The Volume Wheel

Rotate the volume wheel as shown to increase or decrease the volume.

Diagram showing the headset's ear cup with the volume wheel. Arrows indicate 'Audio volume up' and 'Audio volume down'.

Get Comfy

It's recommended to gently stretch the headset before placing it over your head to minimize headband stress. However, do not stretch the headset beyond its limits.

Diagram showing a headset being gently stretched outwards by pulling on the earcups.

6. Installing Razer Synapse 3 for Your Razer Kraken Ultimate

Diagram illustrating a computer setup with a monitor, tower, and laptop, connected via a USB cable.

Step 1: Make sure your Razer device is connected to the USB port of your computer.

Step 2: Install Razer Synapse 3 when prompted* or download the installer from razer.com/synapse.

Step 3: Create your Razer ID or log in using an existing account.

*Applicable for Windows 8 or later.

7. Configuring Your Razer Kraken Ultimate via Razer Synapse 3

Disclaimer: The features listed here require you to log in to Razer Synapse. These features are also subject to change based on the current software version and your Operating System.

Synapse Tab

The Synapse tab is your default tab when you first launch Razer Synapse 3. This tab allows you to navigate the Dashboard subtab.

Dashboard

The Dashboard subtab is an overview of your Razer Synapse 3 where you can access all your Razer devices, modules, and online services.

Screenshot of the Razer Synapse 3 dashboard, showing sections for Devices, Modules, and Online Services, with icons for Razer Kraken Ultimate, Beta Feedback, Register Product, Compatible Devices, Razer Store, and Razer Gold & Silver.

Audio Tab

The Audio tab is the main tab for your Razer Kraken Ultimate. From here, you can customize your device's settings to unleash its full potential. Changes made under this tab are automatically saved to your system and cloud storage.

Sound Subtab

The Sound subtab is for modifying your device's sound properties.

Screenshot of the Razer Synapse 3 Audio tab, Sound subtab. It displays a volume slider, a link to 'Open Windows Sound Properties', and a 'THX Spatial Audio Demo' button. The THX Spatial Audio section indicates 'Surround Sound' and 'Delivers native sound without any preprocessing'.

Profile

Profile is a data storage for keeping all your Razer peripheral's settings. By default, the profile name is based on your system's name. To add, rename, duplicate, or delete a profile, simply press the Miscellaneous button [more options] (...).

Volume

The volume slider allows you to adjust audio intensity of your device. Clicking the link will launch the Windows Volume Mixer window.

Sound Properties

Clicking the link will launch the Windows sound properties window.

THX Spatial Audio Demo

This feature allows you to test the effect of THX Spatial Audio on your headset.

Mixer Subtab

The Mixer subtab allows you to enable/disable the THX Spatial Audio, as well as calibrate the audio positioning.

Screenshot of the Razer Synapse 3 Audio tab, Mixer subtab. It shows a toggle for 'THX Spatial Audio' and a calibration interface with 'Reset' and 'Enter' buttons.

Enhancement Subtab

The Enhancement subtab is for customizing the incoming audio settings.

Screenshot of the Razer Synapse 3 Audio tab, Enhancement subtab. It displays controls for 'Bass Boost', 'Sound Normalization', and 'Voice Clarity'.

Bass Boost

Enhances the low frequency response to improve the bass output of your headset.

Sound Normalization

Reduces the loudest audio received to avoid sudden and unpleasant increase in volume from effects such as shouting or explosions.

Voice Clarity

Improves the quality of incoming voice conversations by filtering the sound to improve clarity and adjusts the volume.

EQ Subtab

With the EQ subtab, you can alter the frequency response of your audio system.

Screenshot of the Razer Synapse 3 Audio tab, EQ subtab. It shows a graphic equalizer with sliders for various frequency bands (e.g., 31 Hz, 63 Hz, 125 Hz) and presets like Default, Movie, Music, and Custom.

Mic Subtab

The Mic subtab enables you to change the settings for all outgoing mic audio.

Screenshot of the Razer Synapse 3 Audio tab, Mic subtab. It displays controls for Microphone, Mic Volume, Mic Sensitivity, Sidetone, and Enhancements (Active Mic Noise Cancellation, Volume Normalization, Vocal Clarity).

Microphone

Allows you to enable/disable the microphone on your headset using the toggle button.

Mic Volume

Adjusts the microphone input or mutes the mic when the function is disabled.

Mic Sensitivity

Changes the microphone's sensitivity so that it cuts out background noises and isolates your voice.

Sidetone

Enable or disable monitoring the microphone's raw audio input through the headset with an additional option to increase or decrease the volume.

Enhancements

Improves the quality of the microphone input by:

• reducing the variation of loudness via Volume Normalization
• decreasing environmental noise through Ambient Noise Reduction
• emphasizing the voice frequency by means of Vocal Clarity

Lighting Subtab

The Lighting subtab enables you to modify your Razer device's light settings.

Screenshot of the Razer Synapse 3 Lighting subtab. It shows controls for Brightness, Switch Off Lighting (with options for display off and idle time), and Effects (Quick Effects and Advanced Effects).

Brightness

You can turn off your Razer device's lighting by toggling the Brightness option or increase/decrease the luminance using the slider.

Switch Off Lighting

This is a power saving tool which allows you to disable your device's lighting in response to your system's display turning off and/or automatically power down when your Razer Kraken Ultimate has been idle for a set amount of time.

Cosplay Mode

Choose an effect that you can enable even if you do not have access to Razer Synapse 3.

Stream-Reactive Lighting

This function allows your headset's lighting to change dynamically based on integrated actions for different streaming services.

Advanced Effects

The Advanced Effects option allows you to choose a Chroma Effect you want to use on your Razer Chroma-enabled peripheral. To start making your own Chroma Effect, simply press the Chroma Studio button [Chroma Studio]. Click here to learn more about the Chroma Studio.

Quick Effects

A number of quick effects can be selected and applied to your headset's lighting, as listed here:

If you have other supported Razer Chroma-enabled devices, you can synchronize their quick effects with your Razer device by clicking the Chroma Sync button [Chroma Sync].

Profiles Tab

The Profiles tab is a convenient way of managing all your profiles and linking them to your games and applications.

Devices Subtab

View which Razer device is using a specific profile using the Devices subtab. To create a new profile within the selected device, simply click the add button [add] (+). To rename, duplicate, or delete a profile, simply press the Miscellaneous button [more options] (...). Each profile can be set to automatically activate when you run an application using the Link Games option.

Screenshot of the Razer Synapse 3 Profiles tab, Devices subtab, showing a list of devices and profiles.

Linked Games Subtab

The Linked Games subtab gives you the flexibility to add games, view peripherals that are linked to games, or search for added games. You can also sort games based on alphabetical order, last played, or most played. Added games will still be listed here even if it is not linked to a Razer device.

Screenshot of the Razer Synapse 3 Profiles tab, Linked Games subtab.

Settings Window

The Settings window, accessible by clicking the gear icon [settings] (⚙️) on Razer Synapse 3, enables you to configure the startup behavior, change language, view your Razer device's master guide, or perform factory reset on any connected Razer device.

Screenshot of the Razer Synapse 3 Settings window, showing General, Reset, and About tabs.

General Tab

The default tab of the Settings window, the General tab enables you to change the software's display language and start-up behavior or view the master guide of all connected Razer devices.

Reset Tab

The Reset tab allows you to perform a factory reset on all connected Razer devices with on-board memory. All profiles stored on the selected device's on-board memory will be erased.

Note: Performing a factory reset on devices without on-board memory will only create a new profile for your device on Razer Synapse 3 using the default settings.

About Tab

The About tab displays brief software information, its copyright statement, and also provides relevant links for its terms of use. You may also use this tab to check for software updates, or as a quick access to Razer's social communities.

8. Safety and Maintenance

Safety Guidelines

In order to achieve maximum safety while using your Razer Kraken Ultimate, Razer suggests that you adopt the following guidelines:

Should you have trouble operating the device properly and troubleshooting does not work, unplug the device and contact the Razer hotline or go to support.razer.com for assistance.

Do not take apart the device (doing so will void your warranty) and do not attempt to operate it under abnormal current loads.

Keep the device away from liquid, humidity or moisture. Operate the device only within the specific temperature range of 0°C (32°F) to 40°C (104°F). Should the temperature exceed this range, unplug and/or switch off the device in order to let the temperature stabilize to an optimal level.

The device isolates external ambient sounds even at low volumes, resulting in lowered awareness of your external surroundings. Please remove the device when engaging in any activity that requires active awareness of your surroundings.

Listening to excessively loud volume over an extended period of time can damage your hearing. Furthermore, legislation of certain countries permits only a maximum sound level of 86dB for 8 hours a day. Razer therefore recommends that you reduce the volume to a comfortable level when listening for prolonged periods of time. Please, take good care of your hearing.

Maintenance and Use

The Razer Kraken Ultimate requires minimum maintenance to keep it in optimum condition. Once a month, Razer recommends you unplug the device and clean it using a soft cloth or cotton swab to prevent dirt buildup. Do not use soap or harsh cleaning agents.

9. Legalese

Copyright and Intellectual Property Information

©2020 Razer Inc. All rights reserved. Razer, the triple-headed snake logo, Razer logo, "For Gamers. By Gamers.", and "Powered by Razer Chroma" logo are trademarks or registered trademarks of Razer Inc. and/or affiliated companies in the United States or other countries. All other trademarks and trade names are the property of their respective owners and other company and product names mentioned herein may be trademarks of their respective companies.

Windows and the Windows logo are trademarks of the Microsoft group of companies.

Razer Inc. (“Razer") may have copyright, trademarks, trade secrets, patents, patent applications, or other intellectual property rights (whether registered or unregistered) concerning the product in this guide. Furnishing of this guide does not give you a license to any such copyright, trademark, patent or other intellectual property right. The Razer Kraken Ultimate (the "Product") may differ from pictures whether on packaging or otherwise. Razer assumes no responsibility for such differences or for any errors that may appear. Information contained herein is subject to change without notice.

Limited Product Warranty

For the latest and current terms of the Limited Product Warranty, please visit: razer.com/warranty

Limitation of Liability

Razer shall in no event be liable for any lost profits, loss of information or data, special, incidental, indirect, punitive or consequential or incidental damages, arising in any way out of distribution of, sale of, resale of, use of, or inability to use the Product. In no event shall Razer's liability exceed the retail purchase price of the Product.

General

These terms shall be governed by and construed under the laws of the jurisdiction in which the Product was purchased. If any term herein is held to be invalid or unenforceable, then such term (in so far as it is invalid or unenforceable) shall be given no effect and deemed to be excluded without invalidating any of the remaining terms. Razer reserves the right to amend any term at any time without notice.