Williams Sound Manuals & User Guides

Williams Sound is a leading manufacturer of wireless communication technology, specializing in assistive listening systems for personal and professional use. Now operating under the Williams AV umbrella, the brand offers a wide range of solutions including the Pocketalker® personal amplifier, FM and infrared listening systems, induction loops, and interpretation equipment.

Their products are designed to overcome background noise, reverberation, and distance, making them essential for conference rooms, classrooms, courtrooms, houses of worship, and personal hearing assistance.

• What should I do if I experience feedback or squealing noises?

  Feedback is typically caused by the microphone being too close to the earphone or headphone. To stop it, reduce the volume setting and move the microphone further away from the listening accessory.

• Can I charge alkaline batteries in Williams Sound chargers?

  No. You must never attempt to recharge non-rechargeable batteries (such as alkaline or carbon-zinc). Use only rechargeable NiMH batteries in the chargers to prevent damage and safety hazards.

• What does a flashing red LED mean on the CHG 3512 charger?

  A slowly blinking red LED indicates that the batteries are fully charged and the unit is in maintenance mode. A fast blinking red LED may indicate a bad battery or a fault with the battery in that bay.

• Where can I find the serial number for warranty registration?

  Serial numbers are typically located on the back or inside the battery compartment of the device. You can register your product on the Williams AV website under the support section.