Introduction
The Williams Sound Pocketalker Ultra is a personal sound amplifier designed to enhance sounds close to the listener while minimizing background noise. This device is suitable for individuals experiencing hearing difficulties, providing amplified sound for one-on-one conversations, small group settings, television listening, and in-car conversations. It features adjustable volume and tone controls to customize the listening experience.
What's in the Box

Image: All components included with the Williams Sound Pocketalker Ultra.
- Pocketalker Ultra Amplifier with detachable microphone
- Lightweight Headphones
- Single Mini Earbud
- 12-foot Microphone Extension Cable
- Belt Clip
- Lanyard
- AAA Batteries (Year Supply)
- Cleaning Cloth
- User Manual
Setup
Image: Visual guide for the initial setup of the Pocketalker Ultra.
- Insert Batteries: Open the battery compartment on the back of the unit and insert two AAA batteries, ensuring correct polarity. Close the compartment securely.
- Connect Audio Output: Plug either the provided headphones or the single earbud into the headphone jack located on the top of the device.
- Attach Microphone: The detachable microphone can be plugged into the microphone input jack on the top of the device. Ensure it is firmly seated. For extended range, use the microphone extension cable.
- Power On and Adjust Volume: Turn the On/Off switch, which also functions as the volume control, to the desired listening level.
- Secure the Device: Use the integrated belt clip to attach the Pocketalker Ultra to clothing or use the lanyard for hands-free convenience.
Operating Instructions
Image: Key features and controls of the Pocketalker Ultra.
- Volume Control: The rotary dial on the right side of the unit serves as both the On/Off switch and the volume control. Rotate it clockwise to increase volume and counter-clockwise to decrease it.
- Tone Control: The rotary dial on the left side of the unit adjusts the tone. Experiment with this control to find the clearest sound for your specific hearing needs. Adjusting the tone can help make voices more intelligible.
- Microphone Usage: The detachable microphone captures sounds. Position the microphone closer to the sound source for optimal amplification. For distant sound sources, consider using the microphone extension cable.
- Listening Environments: The Pocketalker Ultra is effective in various settings, including one-on-one conversations, small group discussions, watching television, and listening in a car.
Image: Examples of how the Pocketalker Ultra can be used in daily life.
Maintenance
- Cleaning: Use the provided cleaning cloth or a soft, dry cloth to wipe down the device regularly. Avoid using liquid cleaners or solvents.
- Battery Replacement: When the sound quality diminishes or the power indicator light does not illuminate, replace the two AAA batteries. Ensure the device is turned off before replacing batteries.
- Storage: Store the Pocketalker Ultra in a cool, dry place when not in use. Remove batteries if storing for extended periods to prevent leakage.
Troubleshooting
| Problem | Solution |
|---|---|
| No sound or very low sound | Check if the device is turned on and volume is adjusted. Ensure batteries are correctly inserted and not depleted. Verify headphones/earbuds are fully plugged in. |
| Distorted or unclear sound | Adjust the tone control. Ensure the microphone is clean and not obstructed. Move closer to the sound source. Replace batteries if they are low. |
| Excessive background noise | Adjust the tone control to filter out unwanted frequencies. Try to position the microphone closer to the desired sound source and away from noise. |
| Device does not power on | Check battery installation and replace with fresh AAA batteries. Ensure the On/Off switch is fully engaged. |
Specifications
Image: Product dimensions for the Pocketalker Ultra.
- Model Name: PockeTalker Ultra Duo
- Item Model Number: BD3656
- Product Dimensions: 3.38 x 2.23 x 0.04 inches
- Item Weight: 1 pound
- Brand: Williams AV
- Color: Beige
- Material: Microfiber
- Style: Handheld
- Power Source: 2 x AAA batteries
- Amplification: Up to 40 dB
Warranty and Support
The Williams Sound Pocketalker Ultra is backed by an industry-leading 5-year warranty, ensuring reliability and customer satisfaction. For technical support, troubleshooting assistance, or warranty claims, please refer to the contact information provided in the original product packaging or visit the official Williams AV website.