Williams AV manufactures inclusive communication technology and assistive listening devices, including the Pocketalker personal amplifier and wireless audio systems.
Williams AV (formerly Williams Sound) is a recognized leader in professional assistive listening and wireless communication technology. The company designs and manufactures products aimed at breaking down communication barriers, ensuring individuals with hearing loss can participate fully in daily life. Their portfolio includes the widely used Pocketalker® personal amplifier, Digi-Wave™ wireless intercoms, FM listening systems, and infrared audio distribution solutions.
Headquartered in the United States, Williams AV serves a broad range of sectors including education, government, healthcare, and worship. Their products are engineered for reliability and ease of use, providing clear audio in challenging acoustic environments. The company emphasizes environmental stewardship and robust customer support for their hearing assistance technology.
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The Pocketalker Ultra operates on two AAA alkaline batteries. Rechargeable AAA batteries may also be used but must be charged externally.
Typical usage yields up to 200 hours of battery life with alkaline batteries.
Feedback is caused by the microphone being too close to the earphone while the volume is high. To stop it, turn down the volume or move the microphone further away from the headset.
No, it is a personal amplifier designed to assistive listening in difficult environments, not a medical-grade hearing aid.
The device typically comes with a 5-year warranty on parts and labor, with a 90-day warranty on accessories.