Westclox is a historic American timepiece brand known for its iconic Big Ben alarm clocks, classic wall clocks, and modern digital timekeeping solutions.
Westclox is a legendary American brand synonymous with timekeeping. Originally founded as the United Clock Company in Peru, Illinois, Westclox became a household name with the introduction of the Big Ben alarm clock. Today, the brand is owned by NYL Holdings LLC and continues to manufacture a diverse array of timepieces, from traditional quartz wall clocks to advanced digital alarm clocks with wireless charging and sound machine capabilities.
Whether you need to set up a new projection alarm clock or find the correct battery type for your wall clock, the documents below provide essential operational details. You can access user manuals, warranty information, and troubleshooting guides for your Westclox products here.
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Warranty support for Westclox products is typically managed by NYL Holdings LLC. To claim a warranty, ensure you have your proof of purchase and contact support at CustomerService@NYLholdings.com describing the defect.
Most Westclox analog wall clocks require a single AA battery. For certain quartz movements, the manufacturer recommends using carbon-zinc batteries rather than alkaline batteries to ensure longevity and proper operation.
Always use the time-setting wheel located on the back of the movement mechanism to adjust the time. Do not manually push the clock hands with your fingers, as this can damage the internal gears.
For most digital models (like the Sound Machine or LED clocks), the battery serves only as a backup to save settings during a power outage. The display requires the AC power adapter to function continuously.