VANMASS Manuals & User Guides

About VANMASS

Founded in 2015, VANMASS is a technology company dedicated to improving driving safety and providing reliable tech accessories. Originally consisting of a family of tech enthusiasts and distribution partners, the brand quickly established itself globally with a focus on 'Heartful Service, Golden Quality.' VANMASS is widely recognized for its robust, military-grade car phone mounts, dashboard stands, and electronic accessories.

With patents and trademarks under Shenzhen Lanmiao Technology Co., Ltd., VANMASS continues to innovate the mobile accessory landscape. Their popular car phone holders feature advanced suction cup technology, secure magnetic holding, and versatile vent clips designed to secure devices and enhance the user experience while driving. They provide a comprehensive 36-month warranty, backing their commitment to long-term reliability and customer satisfaction.

• How to make the VANMASS suction cup stick again?

  Please rinse the suction cup bottom, air dry it, clean the attaching surface, and then install it directly on a flat spot.

• What is the VANMASS warranty policy?

  VANMASS products normally come with a 36-month free warranty for any product issues. You do not need to return the product to receive a replacement or refund.

• Can I install my VANMASS car mount on a leather dashboard?

  No, leather or textile dashboards are not compatible as the strong suction cup could cause surface damage. It is recommended to choose a flat, clean plastic surface or the windshield instead.

• How long should I wait after installing the VANMASS dashboard pad?

  After applying the 3M dashboard pad, press it firmly for over 1 minute and wait 24 hours before mounting your phone holder to ensure maximum stickiness.

• How do I contact VANMASS customer support?

  You can reach the VANMASS customer service team directly via email at service@vanmasslife.com for questions, installation tips, or warranty claims.