TECNO Manuals & User Guides

TECNO is an innovative technology brand with operations in over 70 countries and regions across five continents. Established in 2006 as the first mobile phone brand of Transsion Holdings, TECNO has evolved into a key player in the digital ecosystem, integrating aesthetic design with contemporary technologies.

The brand’s extensive portfolio spans smartphones, smart wearables, laptops, and tablets, featuring popular product lines such as the CAMON, POVA, SPARK, and PHANTOM series, as well as the MEGABOOK laptop range. TECNO is dedicated to serving forward-looking consumers by unlocking the best of contemporary technologies. Customer support and professional after-sales services are primarily managed through their authorized partner, Carlcare.

• Where can I find user manuals for TECNO devices?

  You can access user manuals and instructions for TECNO smartphones, laptops, and accessories on this page or via the download section of the official TECNO support website.

• Who provides warranty and repair services for TECNO products?

  After-sales service and warranty repairs for TECNO devices are handled by Carlcare. You can contact them at tecno.service@carlcare.com.

• How do I install the SIM card in my TECNO phone?

  Power off your device and use the provided ejector tool to open the SIM tray. Place the Nano-SIM card(s) into the slot as shown in the user manual's diagram, then slide the tray back in.

• Is it safe to use a third-party charger with my TECNO phone?

  It is highly recommended to use only official TECNO chargers and cables. Third-party accessories may cause charging issues, damage the battery, or void your warranty.

• How do I customize the settings on my TECNO earbuds?

  For compatible TECNO audio devices, download the Welife App and pair your earbuds. The app allows you to customize sound effects, touch controls, and view battery status.