Surdy specializes in smart pet care technology, offering automatic pet feeders with Wi-Fi connectivity, app control, and scheduled feeding capabilities for cats and dogs.
Surdy is a manufacturer of smart home pet accessories, primarily known for its advanced automatic pet feeders. Designed to bring convenience to pet owners, Surdy products such as the SD-AD30 and SD-AD30B integrate seamlessly with modern smart home ecosystems via the Smart Life app. These feeders allow users to schedule precise meal times, control portion sizes, and dispense food remotely using a smartphone connection.
Focused on reliability and animal well-being, Surdy feeders often feature dual power supplies (USB and battery backup) to ensure pets are fed even during power outages. Additional features typically include voice recording functions to call pets to meals, stainless steel food bowls for hygiene, and secure locking mechanisms to keep food fresh. The brand caters to owners of cats and small-to-medium-sized dogs, providing peace of mind through automated care solutions.
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Download the 'Smart Life - Smart Living' app, enable Bluetooth and location on your phone, and ensure you are connected to a 2.4GHz Wi-Fi network. Put the feeder in pairing mode by holding the device button for 5 seconds until the indicator flashes, then follow the in-app prompts.
Most Surdy models, such as the SD-AD30, require three D-cell alkaline batteries to function as a backup power source during power outages.
No, Surdy feeders are designed for dry pet food only, typically with a kibble diameter between 5mm and 15mm. Wet food may clog the mechanism and spoil.
The stainless steel bowl and bowl tray are removable and washable. The grain bin should be checked regularly for moisture. Do not immerse the base unit containing electronics in water.
You can contact their customer service team via email at surdystore@hotmail.com for product guidance or warranty issues.