Surdy SD-AD30B

SURDY Automatic Cat Feeder User Manual

Model: SD-AD30B | Brand: Surdy

Introduction

The SURDY Automatic Cat Feeder is designed to provide convenient and consistent feeding for your pets. With its smart APP control, dual-side feeding system, and reliable power options, it ensures your cats receive their meals on schedule, promoting healthy eating habits and reducing mealtime competition. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting.

SURDY Automatic Cat Feeder with phone showing app interface

Image: The SURDY Automatic Cat Feeder, showcasing its sleek design and the accompanying mobile application for smart control.

Key Features

  • Dual-Side Balanced Feeding: Ensures even distribution of food for multiple pets, preventing competition.
  • Convenient APP Management: Control and monitor feeding schedules remotely via the SMART LIFE App (2.4GHZ WiFi only). Program up to 10 meals daily with 1-12 portions per meal.
  • Freshness Preservation: Features a built-in desiccant bag and secure sealing strip to keep food fresh and crunchy. An innovative sealed revolving door prevents pests.
  • Dual Power Options: Operates with a 5V USB adapter or 3 D-cell batteries (not included) for backup during power outages, providing up to 200 days of power.
  • Personalized Meal Calls: Record a 10-second voice message to play during feeding times, enhancing your pet's meal experience.

Package Contents

Please verify that all items are present in the package:

  • 1 x Smart WIFI Automatic Cat Feeder
  • 1 x 5V/1A Power Adapter
  • 1 x Type-C Power Cable
  • 1 x Desiccant Bag
  • 2 x Bowl Trays
  • 2 x Stainless Steel Bowls

Setup Guide

1. Power Supply Connection

Connect the 5V USB adapter to the feeder and a power outlet. For backup power, insert 3 D-cell alkaline batteries (not included) into the battery compartment at the bottom of the unit. Ensure correct polarity.

Diagram showing dual power supply options for the feeder

Image: Illustration of the dual power supply, showing the USB adapter and battery compartment.

2. App Installation and Connection

Download the "SMART LIFE" app from your smartphone's app store (iOS or Android). Register an account and follow the in-app instructions to add the SURDY Automatic Cat Feeder. Ensure your phone is connected to a 2.4GHZ WiFi network during the pairing process.

Smartphone screen showing the Smart Life app interface for pet feeder control

Image: A smartphone displaying the "Smart Life" app, highlighting its user-friendly interface for managing pet feeding schedules.

3. Food Loading

Open the top lid and pour dry pet food into the storage compartment. Ensure the kibble size is suitable (2-15mm / 0.07-0.6in) to prevent clogging. Close the lid securely to maintain freshness.

Diagram showing the desiccant bag and sealed lid for food freshness

Image: An exploded view of the feeder's top section, illustrating the desiccant bag and secure swivel-lock lid designed to keep food fresh.

Operating Instructions

1. Scheduled Feeding via App

Within the SMART LIFE app, navigate to the "Meal Plan" section. You can set up to 10 daily meals, specifying the time and the number of portions (1 to 12) for each meal. The app allows you to review feeding logs to ensure consistency.

Top-down view of the feeder showing two cats eating from the dual bowls

Image: A top-down perspective of the feeder, demonstrating its ability to feed two pets simultaneously without conflict.

2. Manual Feeding

To dispense food manually, use the "Feed" button within the app or press the physical button on the feeder. You can select the desired number of portions for immediate dispensing.

3. Personalized Voice Recording

Record a 10-second voice message through the app. This message will play automatically at each scheduled feeding time, calling your pets to their meal.

A cat approaching the feeder with a speech bubble indicating a voice message

Image: A visual representation of the personalized voice recording feature, showing a cat responding to the feeder's call.

Maintenance

Cleaning Instructions

The SURDY Automatic Cat Feeder features a detachable design for easy cleaning. The stainless steel bowls and bowl trays are dishwasher safe. The main food container and base should be wiped clean with a damp cloth. Ensure all parts are completely dry before reassembly to prevent moisture damage.

Exploded view of the feeder showing components being cleaned with water

Image: A dynamic illustration showing the detachable components of the feeder being cleaned, emphasizing its easy-to-clean design.

Troubleshooting

ProblemPossible CauseSolution
Feeder not dispensing food.Food hopper empty; kibble stuck; power issue.Refill food; check for blockages and clear; ensure power adapter is connected or batteries are installed correctly.
App cannot connect to feeder.Incorrect WiFi network (not 2.4GHZ); feeder too far from router; pairing mode not activated.Ensure connection to 2.4GHZ WiFi; move feeder closer to router; follow app instructions to re-enter pairing mode.
Food not evenly distributed.Minor variations due to kibble shape/size.This is generally not an issue as the system is designed for balanced feeding. If significant, check for internal blockages.
Voice recording not playing.Recording not saved; volume too low.Re-record and save the message in the app; check app settings for volume control.

Specifications

AttributeDetail
Model NameSD-AD30B
BrandSurdy
Capacity3 Liters
Material304 Stainless Steel Bowls, Eco-friendly ABS
Power Supply5V/1A USB Adapter, 3 x D-cell Batteries (backup)
Connectivity2.4G WiFi (App Control)
Programmable MealsUp to 10 meals/day
Portion Size1-12 portions (0.28-0.35oz/meal)
Voice Recording10 seconds
Dimensions (LxWxH)7 x 7 x 11 inches
Item Weight3.23 pounds (1.47 Kilograms)

Warranty Information

The SURDY Automatic Cat Feeder comes with a 2-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included in your package or contact customer support.

Customer Support

For any questions, technical assistance, or warranty claims, please contact SURDY customer support. Refer to the contact information provided on the product packaging or the official SURDY website. Our support team is available to assist you with any issues you may encounter.

© 2024 Surdy. All rights reserved.

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