1. Product Overview
The SURDY Automatic Cat Feeder is designed to provide convenient and consistent feeding for up to two pets. With its 3-liter capacity and dual stainless steel bowls, it ensures balanced food distribution. Key features include programmable meal times and portion sizes, a 10-second voice recording function, and dual power supply options for uninterrupted operation.
Figure 1: The SURDY Automatic Cat Feeder, showcasing its main unit and dual feeding bowls filled with kibble.
2. Setup Guide
2.1 Unpacking and Assembly
- Carefully remove all components from the packaging.
- Ensure all parts are present: main feeder unit, two stainless steel bowls, bowl holders, USB power adapter, and USB cable.
- Insert the two stainless steel bowls into their respective holders on either side of the main unit.
2.2 Power Supply
The feeder supports dual power supply for reliability.
- Primary Power: Connect the provided 5V USB adapter to the feeder and plug it into a wall outlet.
- Backup Power: For uninterrupted operation during power outages, install three (3) D-cell batteries (not included) into the battery compartment located at the bottom of the unit.
Figure 2: Illustration of the dual power supply options, including USB adapter and battery compartment.
2.3 App Installation and Connection
The feeder can be controlled via a smartphone app (iOS and Android compatible).
- Download the 'Smart Life' or 'Tuya Smart' app from your device's app store.
- Register or log in to your account.
- Follow the in-app instructions to add the pet feeder device. Ensure your phone is connected to a 2.4GHz Wi-Fi network during the pairing process.
Video 1: A comprehensive guide demonstrating the setup process, app connection, and initial feeding functions of the SURDY Automatic Cat Feeder.
3. Operating Instructions
3.1 Filling the Food Container
- Open the top lid of the feeder.
- Pour dry pet food into the container. The feeder has a 3L capacity, suitable for various kibble sizes (2-15mm).
- Ensure the desiccant bag is properly placed in the lid to maintain food freshness.
- Close the lid securely to activate the sealing strip, preventing moisture and pests.
Figure 3: Close-up view of the feeder's dispensing mechanism, highlighting the anti-clog design and suitable kibble size range.
3.2 Manual Feeding
- Press the manual feed button on the feeder's control panel to dispense a single portion of food.
- Alternatively, use the mobile app to initiate a manual feed and select the desired number of portions (1-12 servings).
3.3 Scheduling Meals
- Open the mobile app and navigate to the 'Meal Plan' or 'Schedule' section.
- Set up to 6 meals per day. For each meal, specify the time and the number of portions (1 portion ≈ 10 ml ≈ 1/12 cup).
- Save your schedule. The feeder will automatically dispense food at the programmed times.
3.4 Voice Recording
- Through the mobile app, you can record a 10-second voice message.
- This message will play automatically during each scheduled feeding, alerting your pets.
Figure 4: The personalized meal call feature, allowing you to record a voice message to call your pets for feeding.
3.5 Dual-Side Balanced Feeding
The feeder is designed with a dual-side dispensing system to ensure an even distribution of food into both stainless steel bowls, promoting peaceful dining for multiple pets.
Figure 5: Internal view illustrating the balanced food distribution system for dual bowls.
Figure 6: Visual representation of the feeder's ability to dispense equal amounts of food into both bowls.
3.6 Stability
The feeder features a solid and stable design to prevent accidental tipping by pets.
Figure 7: The feeder's stable construction, designed to resist tipping even with active pets.
4. Maintenance
4.1 Cleaning
The feeder features a detachable design for easy and thorough cleaning.
- Remove the stainless steel bowls and wash them with soap and water.
- The food container and dispensing rotor can be detached and cleaned. Ensure all parts are completely dry before reassembly.
- Wipe the main unit with a damp cloth. Do not immerse the main unit in water.
Figure 8: Detachable components of the feeder, illustrating the ease of cleaning for hygiene.
4.2 Food Freshness
- Regularly check and replace the desiccant bag in the lid to absorb moisture and keep food fresh.
- Ensure the lid is always securely closed after refilling to maintain the sealed environment.
5. Troubleshooting
| Issue | Possible Cause | Solution |
|---|---|---|
| Feeder not dispensing food. | Food container empty; food jammed; power issue; incorrect schedule. | Refill food; clear any blockages in the dispenser; check power connection/batteries; verify app schedule. |
| Food not evenly distributed. | Dispensing mechanism obstruction. | Ensure the internal rotor is clear and free of debris. |
| App connection issues. | Incorrect Wi-Fi band; weak signal; app error. | Re-record message; adjust volume settings in the app. |
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | KD30B |
| Capacity | 3 Liters (approx. 12 cups) |
| Dimensions (LxWxH) | 7.09 x 7.09 x 11.02 inches |
| Item Weight | 3.36 pounds |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Power Supply | 5V USB Adapter (included) / 3 x D-cell Batteries (not included) |
| Max Meals Per Day | 6 |
| Max Portions Per Meal | 12 (approx. 10ml per portion) |
| Kibble Size Compatibility | 2-15mm (0.07-0.6 inches) |
| Connectivity | Wi-Fi (2.4GHz) for iOS and Android app control |
7. Warranty and Support
For warranty information and customer support, please refer to the contact details provided on the product packaging or the official Surdy website. Keep your purchase receipt as proof of purchase for any warranty claims.
Typical warranty covers manufacturing defects for a specified period from the date of purchase. Please note that damage caused by misuse, improper maintenance, or unauthorized modifications may not be covered.
For technical assistance or further inquiries, please contact Surdy customer service through their official channels.
