Introduction
Thank you for choosing the SURDY Automatic Cat Feeder AD50W. This smart pet feeder is designed to provide convenient and reliable feeding for your cats, supporting both 2.4G and 5G Wi-Fi networks for stable remote control. With its 5L capacity and dual-side feeding system, it ensures your pets receive balanced meals on schedule. Please read this manual thoroughly before use to ensure proper setup and operation.
The SURDY Automatic Cat Feeder AD50W, showcasing its design and dual feeding bowls.
Package Contents
Verify that all items listed below are included in your package:
- 1 x SURDY Automatic Cat Feeder (AD50W)
- 1 x 5V/1A Power Adapter
- 1 x Type-C Power Cable
- 1 x Desiccant Bag
- 2 x Bowl Trays
- 2 x Stainless Steel Bowls
Product Features
- 5G Stable Wi-Fi Connection: Supports both 5G and 2.4G Wi-Fi for a reliable connection and remote management.
- Remote Feeding Control: Schedule or manually dispense food from anywhere using the companion app on your iOS or Android device.
- Balanced Dual-Side Feeding: Designed to distribute food evenly into two bowls, promoting harmonious feeding for multiple pets.
- Large Capacity: 5L (approximately 20 cups) food capacity, suitable for planning multiple meals.
- Customizable Feeding Schedule: Program 1 to 6 feedings per day, with 1 to 12 servings per meal (1 serving ≈ 10 grams ≈ 1/12 cup).
- Dual Power Options: Operates with a 5V USB adapter or 3 D-cell batteries (not included) for backup power during outages.
- 10-Second Voice Recorder: Record a personalized message to play during feeding times.
The feeder supports both 2.4GHz and 5GHz Wi-Fi networks for stable connectivity.
Official video demonstrating the features and functionality of the SURDY Automatic Cat Feeder with 5G WiFi.
Setup Guide
4.1 Powering the Feeder
The SURDY Automatic Cat Feeder offers two power options:
- USB Adapter: Connect the provided 5V/1A power adapter and Type-C cable to the feeder and a wall outlet. This is the primary power source.
- Battery Backup: For power outage protection, insert 3 D-cell batteries (not included) into the battery compartment at the bottom of the feeder. Batteries can provide power for up to 200 days.
The feeder can be powered by a power cord or D-cell batteries for backup.
4.2 App Connection (5G WiFi)
To utilize the smart features, download the companion app and connect the feeder to your Wi-Fi network:
- Download App: Scan the QR code or search for "Smart Life" in the Apple App Store or Google Play Store. Download Smart Life App
- Register/Login: Open the app and register a new account or log in if you already have one.
- Add Device: Follow the in-app instructions to add the SURDY Automatic Cat Feeder. Ensure your phone is connected to a 2.4GHz or 5GHz Wi-Fi network during the pairing process.
- Pairing Mode: The feeder will typically enter pairing mode automatically when first powered on. If not, refer to the feeder's physical buttons for manual pairing mode activation (usually a long press on a Wi-Fi indicator button).
Download the Smart Life app to control your feeder via Wi-Fi.
4.3 Filling the Food Container
- Remove the lid from the top of the feeder.
- Pour dry pet food into the container. The feeder has a 5L capacity (approximately 20 cups).
- Ensure the food kibble size is less than 0.5 inches (1.27 cm) to prevent jamming.
- Place the desiccant bag in its designated slot under the lid to keep food fresh.
- Securely close the lid.
The feeder can hold up to 20 cups of dry kibble, with a recommended maximum kibble size of 0.5 inches.
Operation
5.1 Scheduling Feedings
Use the "Smart Life" app to set up a feeding schedule:
- Open the app and select your SURDY feeder.
- Navigate to the "Schedule" or "Plan" section.
- Add new feeding times, specifying the time of day, number of servings (1-12 portions), and frequency (daily, specific days).
- The feeder supports 1 to 6 feedings per day.
Easily schedule feeding times and portion sizes through the app for multiple pets.
5.2 Manual Feeding
You can dispense food instantly using the app or the physical button on the feeder:
- Via App: In the "Smart Life" app, select your feeder and use the "Feed Now" or "Manual Feed" option to dispense a single serving.
- Physical Button: Press the manual feed button on the feeder (refer to the product diagram for location) to dispense one serving.
The feeder ensures your pets are fed on time, even when you are away or asleep.
5.3 Voice Recording
Record a 10-second voice message to call your pets at meal times:
- Locate the record button on the feeder (refer to the product diagram).
- Press and hold the record button, speak your message, and release the button when finished.
- The recorded message will play automatically during scheduled feedings.
Record a personalized 10-second voice message to comfort your pets during feeding.
5.4 Dual-Side Feeding Mechanism
The feeder is designed to dispense food evenly into two separate bowls, ensuring both pets receive their portions without competition.
The dual-side feeding design ensures balanced food distribution for two pets.
Official video showcasing the SURDY Automatic Cat Feeder designed for two cats, highlighting its ease of use and dual feeding.
Maintenance and Cleaning
Regular cleaning is essential to maintain hygiene and ensure the longevity of your feeder. The detachable parts allow for thorough cleaning.
- Unplug the feeder and remove any batteries before cleaning.
- Disassemble the food container, bowl trays, and stainless steel bowls.
- Hand wash all detachable parts with mild soap and water. Avoid using abrasive cleaners.
- Ensure all parts are completely dry before reassembling.
- Wipe the main unit with a damp cloth. Do not immerse the main unit in water.
- Replace the desiccant bag every 1-2 months to maintain food freshness.
The feeder features detachable parts for easy and thorough cleaning.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Feeder not dispensing food. | Food hopper empty; food jammed; dispenser blocked; power issue. | Refill food. Check for kibble jams and clear the dispenser. Ensure power adapter is connected or batteries are installed correctly. |
| App cannot connect to the feeder. | Incorrect Wi-Fi password; feeder too far from router; Wi-Fi signal interference; feeder not in pairing mode. | Verify Wi-Fi password. Move feeder closer to the router. Ensure feeder is in pairing mode (indicator light flashing). Try resetting the feeder and re-pairing. |
| Food not dispensing evenly into both bowls. | Dispenser mechanism partially blocked; bowls not positioned correctly. | Check for any obstructions in the dual-dispensing chute. Ensure bowl trays are securely and evenly attached. |
| Voice recording not playing. | No message recorded; volume too low. | Record a new voice message. Check if there's a volume setting in the app or on the device. |
Specifications
- Model Number: AD50W
- Capacity: 5 Liters (approx. 20 cups)
- Product Dimensions: 7.09 x 7.09 x 11.02 inches (L x W x H)
- Item Weight: 3.53 Pounds (1.6 Kilograms)
- Material: Plastic (Feeder body), Stainless Steel (Bowls)
- Connectivity: 5G WiFi, 2.4G WiFi, Bluetooth
- Power Options: 5V/1A USB Adapter (included), 3 x D-cell Batteries (not included)
- Number of Feedings: 1-6 per day
- Servings per Meal: 1-12 portions (1 portion ≈ 10 grams)
- Voice Recorder: 10 seconds
- Recommended Kibble Size: ≤ 0.5 inches
- Product Care: Hand Wash Only (detachable parts)
Warranty and Support
The SURDY Automatic Cat Feeder AD50W comes with a 1 Year Manufacturer Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For technical support, warranty claims, or any questions regarding your product, please contact SURDY customer service through the retailer's platform or visit the official SURDY website for contact information.