Jackery Manuals & User Guides

Established in 2012 in California, Jackery is a pioneer in the portable power industry. Co-founded by a former Apple senior engineer, the company designs and manufactures eco-friendly energy solutions including the renowned Explorer series of portable power stations and SolarSaga solar panels.

Jackery provides reliable, quiet, and clean power for camping, RV adventures, and home backup during power outages, making renewable energy accessible to everyone.

• How often should I recharge my Jackery power station if it is in storage?

  To maintain battery health, it is recommended to check and recharge the product every three months. A full charge and discharge cycle should be performed at least once every 6 to 12 months.

• Can I charge the power station while using it to power my devices?

  Yes, most Jackery power stations support pass-through charging, allowing you to power your appliances while the power station itself is recharging.

• What solar panels are compatible with Jackery power stations?

  Jackery recommends using their SolarSaga series panels. Third-party panels can be used if their open-circuit voltage (Voc) and connector type match the input specifications of the power station (e.g., 12V-30V or similar ranges depending on the model).

• How do I reset the output if a fault occurs?

  If the AC or DC output fails due to overload or other faults, remove the load and press the corresponding Output Reset Button or restart the unit as described in your specific user manual.

• Is my Jackery unit waterproof?

  No, most Jackery portable power stations and solar panels are not waterproof. They should be kept dry and used in well-ventilated areas away from rain or moisture.