Intenso Manuals & User Guides

Intenso International GmbH is a German manufacturer specializing in practical everyday technology products. Founded on the philosophy of supporting modern life with simple and secure solutions, Intenso provides a broad portfolio of storage media and consumer electronics. Their product lineup includes high-performance solid-state drives (SSDs), external hard drives, USB flash drives, and memory cards designed for both personal and professional data management.

Beyond storage, Intenso has expanded into mobile accessories and audio, offering power banks, wireless chargers, and TWS (True Wireless Stereo) earbuds. The brand focuses on quality and reliability, ensuring that users have access to affordable technology that seamlessly integrates into their daily routines. With headquarters in Vechta, Germany, Intenso supports its products with comprehensive customer service and warranty coverage.

• How do I check the battery status of my Intenso power bank?

  Press the function button briefly. The LED status lights will illuminate to indicate the remaining charge (e.g., 4 lights typically indicate 76-100% capacity).

• How do I pair my Intenso wireless earbuds?

  Remove the earbuds from the charging case to automatically activate Bluetooth pairing mode. Then, select the specific model (e.g., Intenso Buds) from the Bluetooth settings on your playback device.

• What should I do if my Intenso device becomes hot during charging?

  It is normal for devices to generate heat during charging. However, ensure the device is not covered and is placed on a firm, heat-resistant surface. If it becomes excessively hot, disconnect it and allow it to cool down.

• How can I file a warranty claim for my Intenso product?

  You can contact Intenso support via email at rma@intenso.de or through the contact form on their official website to initiate an RMA (Return Merchandise Authorization) process.