Elspet Manuals & User Guides

Elspet provides smart, hassle-free pet care solutions, focusing heavily on automated, self-cleaning cat litter boxes. Designed for busy pet owners, their signature products like the Spaceship 1 Self-Cleaning Litter Box help reduce odors and daily maintenance while ensuring a fresh and hygienic environment for felines.

The brand also offers compatible accessories, such as fast-drying ultra-absorbent cat litters, smart deodorizers, and specialized waste bags. By combining advanced sensor technologies, pet-safe safety mechanisms, and intuitive app integrations, Elspet aims to simplify indoor cat hygiene and elevate the standard of modern pet care.

• How do I contact Elspet customer support?

  You can reach Elspet customer service via email at support@elspet.com. They offer 24/7 email support and typically respond within 1-2 business days.

• What is the warranty policy for Elspet products?

  Warranty policies apply to purchases made directly through Elspet's online store. You can read the full policy and file claims via the Return & Warranty Policy page on their official website.

• Which app do I need to download for my Elspet smart litter box?

  You need to download the 'Elspet' app from the Apple App Store or Google Play Store. Be sure to connect your mobile device to a 2.4GHz Wi-Fi network for the initial setup, as 5GHz networks are not supported.

• How do I get my cat to adapt to the Elspet self-cleaning litter box?

  Place the new litter box in the same spot as the old one, add a scoop of familiar litter, and keep the unit powered off initially. You can use treats or catnip to encourage exploration before turning on the automatic cleaning cycle.