ELEGOO Manuals & User Guides

One of the most recognized names in consumer 3D printing, ELEGOO is a technology company dedicated to open-source hardware research, development, and production. Based in Shenzhen, the brand is widely acclaimed for its accessible and reliable MSLA resin printers, such as the Mars and Saturn series, as well as its Neptune line of FDM printers. ELEGOO aims to lower the barrier to entry for digital fabrication, providing geeks and creators with the keys to a new world of manufacturing.

Beyond additive manufacturing hardware, ELEGOO offers a comprehensive ecosystem of post-processing tools like the Mercury wash and cure stations, along with high-quality photopolymer resins and filaments. The company is also a major provider of STEM education kits, including Arduino-compatible smart robot cars and electronic starter modules, fulfilling their mission to "Create the Future" by empowering users to build almost anything through programming and technology.

• What should I do if my resin print fails?

  If a print fails, clean any excess cured resin from the resin tank and replace the resin if necessary. Ensure the release film is not whitened, scratched, or lacking elasticity, as this can increase failure rates.

• Can I use water-washable resin with ELEGOO printers?

  Yes, ELEGOO printers support water-washable resin. When using this type of resin, you can use water (instead of isopropyl alcohol) to clean your models.

• How do I unclog the nozzle on my ELEGOO FDM printer?

  Heat the nozzle to 230°C and manually push the filament through to remove the clog, or use a fine needle to clear the nozzle tip while it is heated.

• What maintenance does the LCD screen require?

  Keep the LCD screen clean using a soft cloth and 95% or higher ethyl/isopropyl alcohol. If resin drips onto the screen, clean it immediately to prevent damage. Replace the protective tape or release film if they become aged or damaged.

• Are ELEGOO products covered by warranty?

  Yes, ELEGOO provides a warranty on their machines and parts. Consumable parts like release films typically have no or limited warranty, while the main 3D printing machines usually carry a 12-month warranty. Check the official warranty policy for specific details per model.