Audien Hearing Manuals & User Guides

Audien Hearing is a direct-to-consumer hearing health company dedicated to making high-quality hearing aids accessible and affordable. Specializing in over-the-counter (OTC) devices, Audien removes the barriers associated with traditional hearing healthcare by offering effective, rechargeable, and discreet hearing solutions without the need for prescriptions or expensive audiologist visits.

Their product lineup features the popular Atom and Atom Pro series, which are known for their compact in-canal design, crisp sound clarity, and convenient wireless charging capabilities. Designed for individuals with mild to moderate hearing loss, Audien devices often include advanced features such as background noise reduction and feedback cancellation, empowering users to reconnect with conversations and their environment.

• How do I adjust the volume on my Audien hearing aid?

  For most models like the Atom Pro, press the button on the back of the device. There are typically 5 volume levels; the device will beep to indicate the level (1 beep for level 1, up to 5 beeps).

• Why is my hearing aid making a whistling sound?

  Whistling or feedback often occurs if the device is not securely inserted or if the volume is too high while inserting. Ensure the ear dome fits snugly and try lowering the volume before inserting it into your ear.

• How do I charge the Audien Atom Pro?

  Place the hearing aids into the charging case with the earbuds facing down into the hollow section. The case lights will glow red while charging and turn green when fully charged.

• How often should I clean my Audien device?

  It is recommended to clean your device daily using the provided brush to remove wax and debris. Wax guards should generally be replaced every month to prevent blockage.

• What is the return policy for Audien Hearing devices?

  Audien typically offers a 45-day return policy from the day you receive your shipment. You must request a return within this period to be eligible for a refund.