Audien Hearing atom-pro-2
Audien ATOM PRO 2 Wireless Rechargeable OTC Hearing Aid User Manual
Model: atom-pro-2
Introduction
Welcome to the user manual for your Audien ATOM PRO 2 Wireless Rechargeable OTC Hearing Aid. This device is designed to enhance your hearing experience by providing clear sound and advanced noise cancellation in a discreet, comfortable form factor. Please read this manual thoroughly to ensure proper use, maintenance, and optimal performance of your hearing aids.
Image: The Audien ATOM PRO 2 hearing aids, shown in their white charging case, alongside the product packaging. The image highlights the compact design and the charging case's functionality.
Safety Information
Always consult with a healthcare professional before using hearing aids to ensure the product is appropriate for your hearing loss.
Important Note: It is expected for your device to not feel normal for the first few weeks, but you will acclimatize within a few weeks. If you experience unwanted sounds or the sound is too loud at even the lowest level, test out different size ear domes, and be sure the Ear Dome is not pressed against the receiver, as this can cause sound issues and feedback. Hearing aids may require some trial and error to fit your specific ear size and shape and to produce the desired results.
Package Contents
Your Audien ATOM PRO 2 package includes the following items:
- 1x Pair of Audien ATOM PRO 2 Hearing Aids
- 1x Charging Dock/Case with UV Cleaning
- USB Power Adapter
- Cleaning Brush
- Various sizes of Ear Domes
- User Manual (this document)
Image: A flat lay showing all components included in the Audien Atom Pro 2 package, including the hearing aids in their case, charging cable, power adapter, cleaning tools, and various ear dome sizes.
Product Overview
The Audien ATOM PRO 2 hearing aids are designed for comfort and discretion, featuring advanced technology for clear sound.
Image: A detailed diagram of a single Audien ATOM PRO 2 hearing aid, pointing out its key components: Comfort Tip Silicone Earplug, Pull Line, Volume & Mode Switch, and Advanced Sound Processing Microphone.
- Comfort Tip Silicone Earplug: Ensures a snug and comfortable fit within the ear canal.
- Pull Line: A small string to assist with easy removal of the hearing aid from the ear.
- Volume & Mode Switch: A button located on the device for adjusting sound levels and switching between hearing modes.
- Advanced Sound Processing Microphone: Captures sound and processes it for clarity, featuring background noise cancellation.
- A2 Pro Chip: Integrated chip for enhanced sound processing and filtering.
Setup
Initial Charging
Before first use, charge the hearing aids and their case for 3-4 hours. Place the hearing aids into the charging case. The indicator lights on the case will show charging status.
Image: The top-left panel of a visual guide showing the Audien Atom Pro 2 charging case with hearing aids inside, indicating the initial charging step for 3-4 hours.
Selecting the Right Ear Dome
Choose the ear dome size that provides a snug fit in your ear canal. A proper fit minimizes feedback and whistling. Experiment with different sizes provided in the package.
Image: The top-right panel of a visual guide showing various ear dome sizes and a hand selecting one to fit onto the hearing aid, emphasizing the importance of a snug fit to prevent feedback.
Inserting the Hearing Aid
Gently insert the hearing aid into your ear canal. Ensure the ear dome is not pressed against the receiver, as this can cause sound issues and feedback. Use the pull line for easier adjustment and removal.
Image: A person demonstrating the insertion of the Audien ATOM PRO 2 hearing aid into their ear, showing the discreet placement.
Operating Instructions
Power On/Off
The hearing aids automatically power on when removed from the charging case and power off when placed back into the case.
Adjusting Volume and Modes
Use the button on the back of the hearing aid to adjust the volume and switch between the 4 versatile hearing modes. Press the button briefly to cycle through volume levels or modes. Listen for beeps or boops to confirm changes.
Image: The bottom-right panel of a visual guide showing a hand inserting the hearing aid into an ear and pressing the small button on the back to adjust volume, illustrating the final step of setup and initial operation.
Hearing Modes
The Audien ATOM PRO 2 features 4 versatile hearing modes. These modes are designed to optimize your listening experience in various environments, from quiet conversations to noisy settings. Experiment with each mode to find the best fit for your current surroundings.
Maintenance
Cleaning
Regularly clean your hearing aids to ensure optimal performance and hygiene. Utilize the included cleaning brush to remove wax, dirt, or debris from the ear domes and the device itself.
Image: The bottom-left panel of a visual guide showing the cleaning brush being used on a hearing aid, demonstrating how to remove wax and debris from the ear domes and device.
UV Cleaning and Charging Case
The Audien Atom PRO 2 charging case features built-in UV cleaning sanitation. Simply place your hearing aids in the case to charge and clean them simultaneously. This process helps kill 99.9% of bacteria.
Image: The Audien ATOM PRO 2 hearing aids in their charging case, with a visual representation of the UV cleaning light, highlighting the "No Batteries to Replace... Ever" feature and 24-hour battery life.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not feeling normal / Discomfort | Initial adjustment period. | Allow a few weeks for acclimatization. This is expected. |
| Unwanted sounds / Too loud at lowest level | Incorrect ear dome size; Ear dome pressing against receiver. | Test different size ear domes. Ensure the ear dome is not pressed against the receiver. |
| Feedback or whistling sound | Improper fit; Ear wax buildup. | Ensure the ear dome is snugly fitted. Clean the hearing aid and ear canal. Try a different ear dome size. |
| Hearing aid falls out | Incorrect ear dome size or ear canal shape. | Experiment with different ear dome sizes to find a more secure fit. |
| No sound or low sound | Battery low; Blocked receiver/microphone; Incorrect mode/volume. | Charge the hearing aids. Clean the device thoroughly. Adjust volume and cycle through modes. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | Atom Pro 2 |
| Item Model Number | atom-pro-2 |
| Brand | Audien Hearing |
| Style | In-Ear |
| Color | Beige |
| Material | Plastic |
| Batteries | 2 Lithium Ion batteries (included) |
| Charging Case | UV Cleaning Sanitation built-in |
| Dimensions | 6.06 x 3.74 x 1.65 inches |
| Weight | 8.47 ounces |
| Country of Origin | China |
Official Product Video
Watch this official video from Audien Hearing for an overview of the Audien Atom Pro Series 2.
Video: An official product video from Audien Hearing showcasing the features and benefits of the Audien Atom Pro Series 2 hearing aids.
Warranty and Support
For warranty information and customer support, please refer to the documentation included with your product or visit the official Audien Hearing website. Audien Hearing is committed to providing exceptional support to ensure your satisfaction with the Audien ATOM PRO 2.
You can also find more information and support resources on the Audien Hearing Amazon Store.
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