Audien ATOM 2 Wireless Rechargeable OTC Hearing Aid Instruction Manual

Introduction

The Audien ATOM 2 Wireless Rechargeable OTC Hearing Aid is designed to provide clear and comfortable hearing enhancement. Featuring the advanced A2 Sound Chip, this device aims to improve your auditory experience in various environments, allowing for natural conversations and renewed confidence in crowded spaces. Its compact, nearly invisible design ensures all-day comfort without the hassle of cables or frequent battery replacements.

What's in the Box

• Audien Atom 2 Hearing Aids (1 pair)
• Charging Dock/Case
• USB Charging Cable
• Power Adapter
• Cleaning Brush
• Wax Guards
• Multiple sizes of Comfort Tip Silicone Earplugs (6 pairs)

Setup

Initial Charging

Before first use, fully charge your Audien Atom 2 hearing aids. The charging case also holds a charge to power the hearing aids on the go.

1. Place the hearing aids into the 2-in-1 UV Cleaning Case. Ensure they are correctly seated in their respective slots.
2. Connect the USB charging cable to the charging case and a power adapter. Plug the adapter into a wall outlet.
3. The indicator lights on the case will show charging status. Once fully charged, the lights will indicate completion.
4. For optimal performance, recharge the hearing aids daily to ensure up to 24 hours of battery life.

Fitting the Hearing Aids

Proper fit is crucial for comfort and optimal sound quality. The Audien Atom 2 comes with multiple sizes of silicone earplugs to ensure a secure and comfortable fit.

1. Select the earplug size that provides a snug fit without causing discomfort. A tight seal helps prevent feedback.
2. Gently insert the hearing aid into your ear canal. Use the small pull line to assist with insertion and removal.
3. Adjust the hearing aid until it feels secure and comfortable. It should be nearly invisible when properly inserted.

App Setup and Personalization

The Audien Atom 2 can be personalized using a dedicated mobile application. This app allows for fine-tuning of settings and provides a hearing test to optimize your experience.

1. Download the "HearingSense" app from your device's app store (Google Play for Android, Apple App Store for iOS).
2. Ensure Bluetooth is enabled on your smartphone.
3. Remove the hearing aids from their charging case. They will automatically turn on and enter pairing mode.
4. Open the "HearingSense" app and follow the on-screen prompts to connect to your Audien Atom 2 devices. The app will search for "Hearing Control Units".
5. Once connected, the app may prompt you to perform a pure tone threshold audiometry test in a quiet environment. This test helps the app tailor the sound output to your specific hearing requirements.
6. After the test, save and apply the personalized settings to your devices.

Operating the Audien Atom 2

Power On/Off

The Audien Atom 2 hearing aids automatically power on when removed from the charging case and power off when placed back into the case and the lid is closed.

Adjusting Volume and Modes

The Audien Atom 2 features intuitive controls for adjusting volume and switching between hearing modes directly on the device, or through the connected mobile app.

• On-Device Controls: Use the small buttons on the hearing aid (refer to Figure 4) to increase or decrease volume. A short press typically adjusts volume, while a longer press may cycle through modes.
• Mobile App Controls: The "HearingSense" app provides a comprehensive interface for adjusting volume for each ear independently and selecting different hearing modes.

Hearing Modes

The Audien Atom 2 offers 4 versatile hearing modes to adapt to different listening environments:

• Normal Mode: Ideal for everyday conversations in quiet environments.
• Restaurant Mode: Designed to reduce background noise and enhance speech clarity in noisy environments like restaurants.
• Outdoor Mode: Optimizes sound for outdoor activities, potentially reducing wind noise and enhancing distant sounds.
• Music Mode: Provides a richer audio experience for listening to music.

You can easily switch between these modes using the on-device controls or the mobile application for optimal convenience.

Maintenance

Regular cleaning and proper care will ensure the longevity and optimal performance of your Audien Atom 2 hearing aids.

• Daily Cleaning: Use the provided cleaning brush to gently remove any earwax or debris from the earplugs and sound output.
• UV Cleaning Case: The 2-in-1 UV Cleaning Case helps sanitize the hearing aids during charging. Ensure the hearing aids are placed in the case regularly for this cleaning function.
• Wax Guard Replacement: Periodically check and replace the wax guards as needed to prevent blockages and maintain sound quality. Instructions for replacement are typically found in the detailed user manual provided with the product.
• Storage: When not in use, store the hearing aids in their charging case to protect them from dust, moisture, and physical damage.

Troubleshooting

If you encounter any issues with your Audien Atom 2 hearing aids, please refer to the following common troubleshooting steps:

If the issue persists after trying these steps, please contact Audien Hearing customer support for further assistance.

Specifications

Warranty and Support

Audien Hearing is committed to providing exceptional support for its products. While specific warranty details are typically provided with your purchase documentation, general support information is available through the manufacturer.

• For detailed warranty information, please refer to the documentation included in your product packaging or visit the official Audien Hearing website.
• For customer service, technical assistance, or inquiries regarding protection plans, please contact Audien Hearing directly.
• Additional protection plans may be available for purchase to extend coverage beyond the standard manufacturer's warranty.

You can visit the Audien Hearing Store for more information and support resources.