Aosom is a global online retailer and brand family offering a wide range of home goods, outdoor furniture, pet supplies, and toys through sub-brands like Outsunny and HomCom.
Aosom (pronounced "awesome") is a prominent e-commerce retailer and manufacturer dedicated to providing high-quality, affordable products for the home, garden, office, and family. Established with a mission to offer value and convenience, Aosom operates globally, serving customers in the United States, Canada, UK, and across Europe. Their extensive catalog features a diverse array of items, from patio furniture and greenhouse equipment to health and fitness gear.
Aosom acts as the parent brand for several specialized product lines, including Outsunny (outdoor living), HomCom (home furniture and decor), PawHut (pet supplies), Soozier (fitness and wellness), Qaba (children's toys), Vinsetto (office products), and Kleankin (bathroom accessories). By selling directly to consumers, Aosom ensures competitive pricing and streamlined customer support for their broad selection of everyday lifestyle products.
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You can reach Aosom customer service by phone at 1-877-644-9366 or via email at customerservice@aosom.com. Support is typically available 7 days a week from 6 AM to 3 PM PST.
Assembly manuals are usually included in the product packaging. If you have lost yours, you can often find digital copies on the Aosom website product page or by contacting their support team.
Aosom is the parent company for several brands including Outsunny, HomCom, PawHut, Soozier, Qaba, Vinsetto, and Kleankin.
Aosom generally offers a 30-day return policy for items comprising their various brands. Ensure you have the original packaging and contact customer service for a Return Merchandise Authorization (RMA) number.