Active Era is a leading manufacturer of premium sports and outdoor products, specializing in high-quality air beds, sleeping bags, and camping equipment.
Active Era is an internationally recognized manufacturer of sports and outdoor products designed for both recreational and professional use. Acclaimed for fusing innovative design with functional durability, the brand has set a new industry standard with its premium air beds, sleeping bags, pop-up tents, and inflatable paddle boards.
Active Era, a brand owned by One Retail Group Limited, focuses on delivering exceptional value by rigorously testing its high-quality components to international standards. Whether you are seeking a reliable camping mattress for the outdoors or monitoring your wellness with their digital weight scales, Active Era provides robust, accessible, and high-performance lifestyle solutions.
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During its first few uses, new vinyl naturally stretches, making the bed feel less firm. It is also normal for air beds to lose a small amount of air through seams to reduce the risk of bursting. Simply top it up with the pump. If deflation persists rapidly, check for punctures.
Inflate the air bed fully, unplug it, and spray the surface with a soapy water solution (avoiding any built-in electrical parts). Bubbles will form over any leaks. Wipe dry and repair with the provided puncture kit.
All Active Era products purchased from an official distributor come with a one (1) year Limited Warranty valid from the date of purchase.
You can reach Active Era customer support by using the contact form on their official website or by emailing help@activeera.com.