Introduction
Welcome to the Gotrax ASTRO Electric Scooter User Manual. This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

Figure 1: Gotrax ASTRO Electric Scooter Overview
The Gotrax ASTRO Electric Scooter is designed for comfortable and efficient adult commuting, featuring a seated design and a rear basket for convenience.
Safety Information
Your safety is paramount. Always wear a helmet and appropriate safety gear when riding. Adhere to all local traffic laws and regulations. This scooter is UL2272 certified for safety.
General Safety Guidelines:
- Always wear a certified helmet and other protective gear (knee pads, elbow pads).
- Do not ride under the influence of alcohol or drugs.
- Observe all local traffic laws and regulations.
- Avoid riding in heavy traffic, at night, or in poor weather conditions (rain, snow, ice).
- Maintain a safe distance from other vehicles and pedestrians.
- Do not perform stunts or sudden maneuvers.
- Ensure all components are securely fastened before each ride.
- Maximum load capacity is 264 lbs (120 kg). Do not exceed this limit.
Product Components
Familiarize yourself with the key components of your Gotrax ASTRO electric scooter.

Figure 2: Key Features of the Gotrax ASTRO
This image highlights the folding handlebar, dual shock-absorbers, 19 miles long range, 15.5 MPH max speed, height adjustable seat, 350W powerful motor, and 14" pneumatic tires.
- Handlebar: Features an easy-to-use accelerator, brake levers, and a digital display.
- Digital Display: Shows remaining power and speed.
- Headlight & Tail-light: For visibility and safety during rides.
- Seat: Large, adjustable, and shock-absorbing for comfortable riding.
- Rear Basket: Durable and capable of carrying up to 39.6 lbs (18 kg) for shopping or errands.
- Deck: Extra-wide and anti-slip for stable footing.
- Wheels: 14-inch pneumatic tires for various terrains.
- Motor: 350W rear-wheel drive motor provides power for speeds up to 15.5 mph.
- Suspension: Dual rear suspensions for a smooth ride over bumps.
- Brakes: Dual drum braking systems for responsive and effective stopping power.
- Kickstand: For convenient parking.

Figure 3: Comfort Features - Wide Deck and Shock-Absorbing Seat
The wide deck provides ample foot space, and the large, shock-absorbing seat ensures comfort during extended rides.

Figure 4: Safety and Convenience Features - Hook, Light, and Dual Drum Brakes
Equipped with a convenient hook for small items, a bright headlight, and responsive dual drum brakes for enhanced safety.
Setup and Assembly
Your Gotrax ASTRO electric scooter comes 90% assembled. Follow these steps to complete the assembly and prepare for your first ride.
Assembly Steps:
- Unpack: Carefully remove all components from the packaging. Ensure all parts listed in the packing list are present.
- Handlebar Installation: Attach the handlebar to the main stem. Secure it firmly using the provided screws and tools.
- Seat Adjustment: Adjust the seat height to a comfortable position for riding. Ensure the quick-release lever is securely tightened.
- Basket Attachment: Mount the rear basket onto the designated rack above the rear wheel. Fasten it securely.
- Initial Charge: Before the first use, fully charge the scooter's battery. Refer to the "Charging the Battery" section for detailed instructions.
- Pre-Ride Check: Before every ride, check tire pressure, brake functionality, and ensure all bolts and fasteners are tight.
An instruction manual and installation tools are included in the package to assist with assembly.
Operating Instructions
Starting the Scooter:
- Insert the key into the ignition and turn it to the "ON" position. The digital display will illuminate.
- Ensure the kickstand is up before riding.
Riding:
- Sit comfortably on the adjustable seat.
- Use the handle accelerator to control your speed. Gradually apply the accelerator for a smooth start.
- The scooter can reach speeds up to 15.5 mph.
- Be mindful of your surroundings and road conditions.

Figure 5: Riding the Gotrax ASTRO for Daily Commutes
The seated design and rear basket make the ASTRO ideal for daily travel and errands.
Braking:
- Gently squeeze the brake levers on the handlebar to engage the dual drum braking system.
- Apply brakes smoothly to avoid sudden stops, especially at higher speeds.
- The tail-light will flash when brakes are applied, signaling to others.
Folding the Handlebar:
- Locate the folding mechanism on the main stem.
- Follow the instructions in the included manual to safely fold the handlebar for increased portability and storage.
Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
Battery Care:
- Charging: Use only the official charger provided. Plug the charger into the scooter's charging port, then into a power outlet. The indicator light on the charger will show charging status.
- Avoid completely draining the battery. Charge it when the power indicator is low.
- Store the scooter in a cool, dry place when not in use, and charge it periodically if stored for long periods.
- The actual range of 19 miles is affected by rider weight and weather temperature.
Tire and Brake Maintenance:
- Regularly check tire pressure and inflate to the recommended PSI (refer to tire sidewall or specifications).
- Inspect tires for wear and tear, and replace if necessary.
- Test brake functionality before each ride. If brakes feel loose or unresponsive, have them adjusted by a qualified technician.
General Cleaning:
- Wipe down the scooter with a damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Avoid direct water spray or submersion, as this can damage electrical components.
Troubleshooting
This section addresses common issues you might encounter with your Gotrax ASTRO scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter not turning on | Battery low or dead; Key not fully inserted/turned. | Charge the battery; Ensure key is fully turned to "ON". |
| Reduced range or power | Low battery charge; Rider weight exceeds limit; Cold weather; Uphill riding. | Fully charge battery; Ensure rider weight is within 264 lbs; Performance may vary in cold weather or on inclines. |
| Brakes feel loose | Brake cable needs adjustment. | Consult the detailed manual or a qualified technician for brake adjustment. |
| Unusual noises during operation | Loose components; Debris in wheels/motor. | Inspect scooter for loose parts and tighten; Clear any debris from wheels and motor area. If noise persists, contact support. |
For issues not listed here, please refer to the full user manual or contact Gotrax customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Gotrax |
| Model Name | ASTRO |
| Motor Power | 350W Rear-Wheel Drive |
| Max Speed | 15.5 mph (25 km/h) |
| Max Range | 19 Miles (30.5 km) - Varies with conditions |
| Wheel Size | 14 Inches (Pneumatic Tires) |
| Max Load | 264 lbs (120 kg) |
| Item Weight | 67.32 lbs (30.54 kg) |
| Product Dimensions (LxWxH) | 51.9" x 9" x 39.3" (131.8 x 22.8 x 99.8 cm) |
| Brake Style | Drum Drum Brakes |
| Suspension | Dual Rear Suspensions |
| Frame Material | High Strength Steel |
| Certifications | UL2272 Certified |

Figure 6: Detailed Dimensions of the Gotrax ASTRO
This diagram provides specific measurements for the scooter, including recommended height and load capacity.
Warranty and Support
Gotrax offers comprehensive support for your electric scooter.
Warranty Information:
Your Gotrax ASTRO electric scooter is backed by a 365-day part assurance (1-year warranty) from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims.
Customer Support:
For any questions, technical assistance, or warranty claims, please contact Gotrax customer support. You can find contact information on the official Gotrax website or refer to the full user manual.
For a detailed user manual, please download the PDF version: Gotrax ASTRO User Manual PDF





