1. Introduction
This manual provides essential instructions for the installation, operation, and maintenance of your Ctronics 3G/4G LTE Outdoor Surveillance Camera, model CTIPC-800C-B-EU4G. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
The Ctronics 3G/4G LTE Outdoor Surveillance Camera is designed for robust outdoor security, offering advanced features such as 3G/4G cellular connectivity, 360° pan-tilt-zoom (PTZ) functionality, human detection with auto-tracking, color night vision, and two-way audio communication. Its IP66 waterproof rating ensures reliable performance in various weather conditions.
2. Product Overview
The Ctronics CTIPC-800C-B-EU4G camera is a versatile surveillance solution for areas without Wi-Fi access. It operates via 3G/4G cellular networks or an RJ45 Ethernet cable. A Nano SIM card is included for immediate cellular connectivity.
Image 2.1: Ctronics 3G/4G LTE Outdoor Surveillance Camera.
Key Features:
- 3G/4G Cellular & Ethernet Connectivity: Supports cellular data (SIM card included) or wired Ethernet connection. Not compatible with 2.4/5GHz Wi-Fi.
- 360° Coverage & 30m Color Night Vision: Offers 2MP resolution with 4X digital zoom, 355° horizontal rotation, and 90° vertical tilt. Features 2 white lights and 4 infrared lights for clear color night vision up to 30 meters.
- Human Detection & Auto Tracking: Intelligently identifies human figures and tracks their movement, reducing false alarms from environmental factors.
- Remote Access & Two-Way Audio: Monitor and control the camera remotely via smartphone. Built-in microphone and speaker enable real-time communication.
- Flexible Storage Options: Supports local storage via TF card up to 64GB (not included) for 24/7 recording.
- Optimal Compatibility & IP66 Waterproof: Compatible with iOS/Android (Ctronics Pro app) and Windows/Mac (HiP2P software). IP66-rated housing ensures operation in extreme weather.
3. Package Contents
Please check the package for the following items:
- Ctronics 3G/4G LTE Outdoor Surveillance Camera
- Power Adapter
- Mounting Screws and Anchors
- Waterproof Kit for Ethernet Cable
- Quick Start Guide
- Nano SIM Card (pre-installed, with 300MB data)
4. Setup
4.1 SIM Card Installation (if not pre-installed)
- Locate the SIM card slot on the camera.
- Insert the Nano SIM card into the slot, ensuring correct orientation.
- Secure the SIM card slot cover to maintain IP66 waterproof rating.
4.2 Power Connection
Connect the provided power adapter to the camera and a power outlet. The camera will initiate its startup sequence.
4.3 Network Connection
The camera supports two network connection methods:
- Cellular (3G/4G): The pre-installed SIM card will automatically attempt to connect to the cellular network upon power-up.
- Wired Ethernet: Connect an RJ45 Ethernet cable from your router to the camera's Ethernet port. Ensure the waterproof kit is properly installed for outdoor use.
Image 4.1: Camera installed in an outdoor environment, highlighting 3G/4G connectivity.
4.4 App/Software Installation
To access and control your camera, download the appropriate application:
- For iOS/Android devices: Download the "Ctronics Pro" app from the App Store or Google Play Store.
- For Windows/Mac computers: Download the "HiP2P" software from the Ctronics official website.
Image 4.2: Multi-platform compatibility for camera access.
4.5 Device Pairing
- Open the Ctronics Pro app or HiP2P software.
- Follow the on-screen instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its device ID.
- Once paired, you can view the live feed and configure settings.
4.6 Mounting
The camera supports both wall and ceiling mounting. Choose a location that provides optimal coverage and a stable surface.
- Use the provided mounting template (if available) to mark drill holes.
- Drill holes and insert wall anchors.
- Secure the camera bracket to the wall or ceiling using the screws.
- Attach the camera to the bracket and adjust its angle as needed.
Image 4.3: Wall-mounted and ceiling-mounted installation options.
5. Operating Instructions
5.1 Live View and PTZ Control
Once connected, open the Ctronics Pro app or HiP2P software to view the live feed. Use the on-screen controls to pan (355° horizontally) and tilt (90° vertically) the camera, and utilize the 4X digital zoom to focus on specific areas.
Image 5.1: Full 360° coverage with PTZ functionality.
5.2 Human Detection and Auto Tracking
Enable human detection in the app settings. The camera will automatically identify human shapes and track their movement within its field of view. You will receive instant notifications via the app.
Image 5.2: Human detection with automatic tracking in action.
5.3 Night Vision Modes
The camera offers two night vision modes:
- IR Night Vision: Provides black and white video in low-light conditions using infrared LEDs.
- Color Night Vision: Activates white lights to provide full-color video even in complete darkness, up to 30 meters. This mode can be enabled in the app settings.
Image 5.3: Comparison of IR and Color Night Vision modes.
5.4 Two-Way Audio
Use the microphone and speaker functions within the app to communicate with individuals near the camera. This is useful for interacting with visitors or deterring intruders.
Image 5.4: Two-way audio functionality for communication.
5.5 Recording and Playback
The camera can record continuously or based on motion detection. Recordings are stored on the inserted TF card. Access playback through the Ctronics Pro app or HiP2P software to review recorded footage.
6. Maintenance
To ensure optimal performance and longevity of your Ctronics camera:
- Regular Cleaning: Periodically clean the camera lens and housing with a soft, damp cloth to remove dust, dirt, or water spots. Avoid abrasive cleaners.
- Check Connections: Ensure all cable connections (power, Ethernet) are secure and free from damage.
- Firmware Updates: Check the Ctronics Pro app or official website for available firmware updates to enhance performance and security.
- SIM Card Data: Monitor your SIM card data usage to ensure continuous cellular connectivity.
7. Troubleshooting
If you encounter issues with your camera, refer to the following common troubleshooting steps:
| Problem | Possible Solution |
|---|---|
| Camera not powering on | Check power adapter connection and ensure the power outlet is functional. |
| No live feed/Offline status | Verify SIM card is active and has data. Check Ethernet cable connection if using wired. Restart the camera. |
| Poor image quality | Clean the camera lens. Ensure sufficient lighting for optimal night vision. |
| Frequent false alarms | Adjust human detection sensitivity settings in the app. Ensure camera is not pointed at moving foliage or busy areas. |
| Two-way audio issues | Check microphone and speaker settings in the app. Ensure network connection is stable. |
| Cannot connect to app | Ensure the app is updated. Re-add the device if necessary. Check network connectivity on your phone/computer. |
If problems persist, please contact Ctronics customer support for further assistance.
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | CTIPC-800C-B-EU4G |
| Brand | Ctronics |
| Connectivity Technology | 3G/4G Cellular, Wired Ethernet |
| Video Recording Resolution | 1080p (2MP) |
| Pan/Tilt Range | Horizontal 355°, Vertical 90° |
| Digital Zoom | 4X |
| Night Vision Range | 30 Meters (Color Night Vision) |
| Special Features | Two-Way Audio, Motion Detector, HD Resolution, PTZ Technology, Night Vision, Human Detection, Auto Tracking |
| Indoor/Outdoor Use | Outdoor |
| Water Resistance Level | IP66 |
| Compatible Devices | Smartphone (iOS/Android), Tablet, Computer (Windows/Mac) |
| Power Source | AC Power Adapter (12 Volts, 24 Watts) |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Item Dimensions (L x W x H) | 10 x 13 x 16.5 cm |
| Item Weight | 850 grams |
| Storage | TF Card (up to 64GB, not included) |
9. Warranty and Support
Ctronics products typically come with a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Ctronics website for detailed warranty terms and conditions.
For technical support, product inquiries, or warranty claims, please contact Ctronics customer service through their official website or the contact information provided in your product packaging. When contacting support, please have your model number (CTIPC-800C-B-EU4G) and purchase details ready.
