Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Ctronics 4K 8MP Outdoor WLAN Surveillance Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
The Ctronics 4K 8MP Outdoor WLAN Surveillance Camera features 4K Ultra HD resolution, 2.4/5GHz dual-band Wi-Fi connectivity, intelligent person/pet/vehicle detection with auto-tracking, 30m color night vision, two-way audio, and IP66 weather resistance.
Package Contents
Before installation, please verify that all components are present in the package:
- Ctronics 4K 8MP Outdoor WLAN Surveillance Camera
- Power Adapter
- Mounting Screws and Wall Plugs
- Ethernet Cable
- Waterproof Kit for Network Cable
- User Manual
Setup and Installation
1. Initial Setup and Network Connection
For initial setup, it is recommended to connect the camera directly to your router via an Ethernet cable. This ensures a stable connection for the first configuration.
- Connect the camera to a power source using the provided power adapter.
- Connect the camera to your router using the Ethernet cable.
- Download the "Ctronics Pro" or "HIP2P" application on your mobile device (iOS/Android) or computer (Mac/Windows).
- Follow the in-app instructions to add the camera to your account. Ensure your device is connected to the same Wi-Fi network as the camera during this process.
- Once connected, you can configure the Wi-Fi settings within the app to enable wireless operation. The camera supports 2.4GHz and 5GHz dual-band Wi-Fi for stable connectivity.
2. Mounting the Camera
Select a suitable outdoor location for mounting, ensuring a clear view of the area you wish to monitor and within Wi-Fi range. The camera is IP66 waterproof, suitable for various weather conditions.
- Mark the drilling points on the wall using the camera's mounting bracket as a template.
- Drill holes at the marked positions and insert the wall plugs.
- Secure the mounting bracket to the wall with the provided screws.
- Attach the camera to the mounting bracket.
- Adjust the camera's angle for optimal coverage. The camera supports 355° pan and 90° tilt for comprehensive area coverage.
Operating the Camera
1. Live View and Playback
Access the live feed and recorded videos through the "Ctronics Pro" or "HIP2P" application on your smartphone, tablet, or computer. The camera provides 4K 8MP Ultra HD resolution (3840x2160P) for clear images.
2. Smart Detection and Auto-Tracking
The camera supports intelligent detection of persons, pets, and vehicles, minimizing false alarms caused by environmental factors. When a detected object enters the surveillance area, the camera will automatically track its movement.
To enable or disable these features, navigate to the detection settings within the mobile application. You can also set up specific motion detection zones to focus on critical areas.
3. Two-Way Audio
The integrated microphone and speaker allow for real-time two-way communication. You can speak to visitors or deter intruders directly through the camera using the app.
4. Recording Options
The camera supports 24/7 continuous recording or scheduled recording. Videos are automatically saved to a TF card (up to 256GB, not included). Cloud storage options may also be available through the app.
To insert a TF card, locate the card slot on the camera, typically under a protective cover. Ensure the camera is powered off before inserting or removing the card.
Maintenance
Regular maintenance ensures optimal performance and longevity of your surveillance camera.
- Cleaning: Periodically clean the camera lens with a soft, dry cloth to remove dust and smudges. Avoid abrasive cleaners.
- Firmware Updates: Check the "Ctronics Pro" app regularly for firmware updates. Keeping the firmware updated ensures the latest features and security patches.
- Network Stability: Ensure your Wi-Fi network is stable and strong at the camera's location. Weak signals can affect video quality and connectivity.
- Power Supply: Verify that the power adapter and cable are free from damage and securely connected.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera offline/Cannot connect | Weak Wi-Fi signal, incorrect Wi-Fi password, router issues, power loss. |
|
| Poor video quality | Dirty lens, weak network connection, insufficient lighting. |
|
| Frequent false alarms | Sensitivity too high, environmental factors (e.g., rain, leaves, insects). |
|
| Two-way audio not working | Microphone/speaker disabled in app, volume too low, network latency. |
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | CTIPC-690C-4KW |
| Resolution | 4K 8MP (3840x2160P) |
| Sensor | Sony 1/2.8" IMX415 CMOS Sensor |
| Connectivity | 2.4/5GHz Dual-band WLAN (Wi-Fi), Wired Ethernet |
| Pan/Tilt Range | 355° Pan, 90° Tilt |
| Night Vision | 30m Color Night Vision (with spotlight) |
| Audio | Two-Way Audio (Built-in Microphone & Speaker) |
| Detection | Person/Pet/Vehicle Detection with Auto-Tracking |
| Storage | TF Card (up to 256GB, not included), Cloud Storage (via app) |
| Weather Resistance | IP66 Waterproof |
| Operating Temperature | -10°C to 55°C |
| Compatible Systems | iOS, Android, Mac, Windows (via "Ctronics Pro" / "HIP2P" apps) |
Warranty and Support
Ctronics offers customer support for their products. For warranty information, technical assistance, or further inquiries, please refer to the contact details provided in the product packaging or visit the official Ctronics website.
Some users have reported receiving offers for extended warranty and SD cards upon product registration or review. Please check for such offers from the seller.
For software compatibility, the camera is compatible with iOS, Android, Mac, and Windows systems using the "HIP2P" or "Ctronics Pro" applications. You can also view recorded videos on various browsers like IE, Firefox, and Google.
