1. Introduction
Thank you for choosing the ieGeek ZS-GQ2 2K 3MP Outdoor Security Camera. This manual provides essential information for the proper installation, operation, and maintenance of your device. The ieGeek ZS-GQ2 camera offers advanced surveillance features including 2K 3MP ultra-high definition video, 360° pan-tilt-zoom (PTZ) capabilities, dual-band 2.4G & 5G WiFi connectivity, AI human detection with automatic tracking, color night vision, two-way audio communication, and IP66 weather resistance. It is designed to provide reliable security monitoring for various outdoor and indoor environments.
Image: ieGeek ZS-GQ2 2K 3MP Outdoor Security Camera with a smartphone displaying live feed.
2. Product Overview
2.1 Included Components
- 1 x ieGeek ZS-GQ2 Camera Body
- 1 x Instruction Manual
- 1 x Power Adapter
- 3 x Screws
- 3 x Anchors
Image: All components included in the ieGeek ZS-GQ2 package: camera, manual, adapter, screws, and anchors.
2.2 Key Features
- 2K 3MP Ultra-High Definition: Captures clear and detailed images with 2304*1296 resolution. Features 4x digital zoom for closer inspection without significant loss of quality.
- 360° PTZ & Auto Tracking: Offers 355° horizontal and 122° vertical rotation, controllable via the app, ensuring no blind spots. Automatically tracks detected human movement.
- Dual-Band WiFi Connectivity: Supports both 2.4 GHz and 5 GHz WiFi networks, automatically selecting the optimal band for stable connection.
- Advanced AI Human Detection: Accurately identifies human figures, reducing false alarms from pets or other moving objects. Customizable detection zones and sensitivity levels.
- Color Night Vision & Deterrence: Equipped with three white lights and infrared lights. Provides clear full-color images at night or switches to black and white infrared mode. Features light and audio warnings to deter intruders.
- Two-Way Audio: Built-in microphone and speaker allow for real-time communication with visitors or to warn off intruders.
- 24/7 Continuous Recording: Supports continuous recording to a Micro SD card (up to 128GB) or cloud storage. Older recordings are automatically overwritten when the storage is full.
- Preset Monitoring Function: Set up to 6 specific monitoring points. The camera will only record within these preset areas, enhancing privacy and focusing surveillance.
- IP66 Weatherproof Design: Durable construction ensures reliable operation in various weather conditions, including rain, sun, wind, and snow.
- Family Sharing & Alexa Compatibility: Easily share camera access with family members. Compatible with Alexa for voice control and live view on smart displays.
Image: The ieGeek ZS-GQ2 camera demonstrating its 355° horizontal and 120° vertical rotation capabilities.
Image: Comparison of color night vision (top) and black and white infrared night vision (bottom) captured by the ieGeek ZS-GQ2 camera.
3. Setup Guide
3.1 Initial Connection
- Download the App: Search for "ieGeek Cam" in your smartphone's app store (iOS/Android) and download the application.
- Power On the Camera: Connect the camera to a power source using the provided adapter. Wait for the camera to power on and indicate readiness (usually a blinking LED).
- Connect to WiFi: Open the ieGeek Cam app, create an account or log in. Follow the in-app instructions to add your camera. Ensure your smartphone is connected to the same 2.4GHz or 5GHz WiFi network you intend to use for the camera. The camera will automatically select the appropriate WiFi band.
- Pairing: The app will guide you through the pairing process, which typically involves scanning a QR code displayed on your phone with the camera lens.
- Remote Viewing: Once successfully paired, you can view the live feed and control the camera remotely from your smartphone.
Image: Visual guide showing the three steps for connecting the ieGeek camera: downloading the app, connecting to WiFi, and enabling remote viewing.
3.2 Physical Installation
The ieGeek ZS-GQ2 camera is designed for wall-mounted installation. Choose a location that provides the desired field of view and has access to a power outlet. Ensure the WiFi signal strength at the installation location is adequate for stable operation.
- Select Location: Identify a suitable mounting spot, preferably under an overhang or eave to provide some protection from direct elements, while ensuring a clear view.
- Mark Drill Holes: Use the mounting template or the camera base to mark the positions for drilling.
- Drill Holes: Drill pilot holes at the marked positions. Insert the provided anchors if mounting on masonry or stucco.
- Mount Camera: Secure the camera base to the wall using the provided screws.
- Connect Power: Route the power cable and connect it to the camera and a power outlet.
Image: Examples of ieGeek ZS-GQ2 camera installations in diverse settings, including a parking area, garden, building entrance, and indoors.
4. Operating Instructions
4.1 App Interface and Controls
The ieGeek Cam app provides full control over your camera's functions.
- Live View: Access real-time video feed from your camera.
- PTZ Control: Use the directional controls in the app to pan (horizontal) and tilt (vertical) the camera lens.
- Digital Zoom: Pinch-to-zoom on the live view to magnify specific areas.
- Two-Way Audio: Tap the microphone icon to speak through the camera's speaker. You will hear audio from the camera's microphone automatically.
- Recording & Playback: Access recorded footage stored on the Micro SD card or cloud. You can review events by date and time.
- Night Vision Mode: Manually switch between color night vision (white lights on) and infrared night vision (black and white) or set it to automatic.
Image: The ieGeek Cam application interface on a smartphone, displaying live camera feed and various control options.
4.2 Motion Detection and Alerts
- AI Human Detection: Enable this feature in the app settings to receive alerts specifically for human presence, minimizing irrelevant notifications.
- Auto Tracking: When human detection is enabled, the camera can automatically follow the detected person within its field of view.
- Detection Zones: Customize specific areas within the camera's view where motion detection should be active. This helps focus surveillance and avoid unnecessary alerts from public areas.
- Sensitivity Adjustment: Adjust the motion detection sensitivity (low, medium, high) to suit your environment and reduce false alarms.
- Instant Notifications: Receive push notifications on your smartphone immediately when motion is detected.
Image: The ieGeek ZS-GQ2 camera demonstrating AI human detection and auto-tracking, with corresponding alert notifications shown on a smartphone.
4.3 Storage Management
- Micro SD Card: Insert a Micro SD card (up to 128GB, not included) into the designated slot for local storage. The camera supports continuous recording and will overwrite the oldest footage when full.
- Cloud Storage: The camera offers free 6-second cloud storage for event recordings. Optional paid cloud storage plans are available for extended storage duration and features.
Image: The ieGeek ZS-GQ2 camera highlighting its cloud storage capabilities and the physical Micro SD card slot for local recording.
4.4 Alexa Integration
The ieGeek ZS-GQ2 camera is compatible with Amazon Alexa. To enable this feature:
- Open the Alexa app on your smartphone.
- Search for and enable the "ieGeek Cam" skill.
- Link your ieGeek Cam account with Alexa.
- Discover devices.
- You can now use voice commands like "Alexa, show me the garden camera" to view the live feed on compatible Alexa-enabled devices.
Image: A woman using voice commands with Alexa to display the ieGeek camera's live feed on a laptop, demonstrating smart home integration.
5. Maintenance
To ensure optimal performance and longevity of your ieGeek ZS-GQ2 camera, follow these maintenance guidelines:
- Regular Cleaning: Periodically clean the camera lens with a soft, damp cloth to remove dust, dirt, or water spots that may affect image clarity. Do not use harsh chemicals.
- Check Connections: Ensure all power and network connections are secure and free from damage.
- Firmware Updates: Regularly check the ieGeek Cam app for available firmware updates. Updates often include performance improvements, new features, and security enhancements.
- SD Card Management: If using a Micro SD card for storage, it is recommended to format it periodically (e.g., every few months) through the app to maintain optimal recording performance and prevent data corruption.
- Environmental Considerations: While IP66 rated, avoid exposing the camera to extreme conditions beyond its operating limits. Ensure proper drainage around the installation area to prevent water accumulation.
6. Troubleshooting
If you encounter issues with your ieGeek ZS-GQ2 camera, refer to the following troubleshooting tips:
- Camera Offline:
- Check if the camera is powered on and the power adapter is securely connected.
- Verify your WiFi network is active and stable.
- Ensure the camera is within range of your WiFi router. Consider using a WiFi extender if the signal is weak.
- Restart the camera by unplugging and re-plugging the power adapter.
- Unable to Connect to WiFi:
- Confirm your WiFi password is correct.
- Ensure your router supports 2.4GHz or 5GHz (the camera supports both).
- Try resetting the camera to factory defaults (refer to the app for instructions) and re-pairing.
- No Notifications:
- Check app notification settings on your smartphone and within the ieGeek Cam app.
- Ensure motion detection is enabled and detection zones are correctly configured.
- Verify the camera has a stable internet connection.
- Poor Image Quality:
- Clean the camera lens.
- Check your internet speed; a slow connection can affect live stream quality.
- Ensure there are no obstructions in the camera's field of view.
- SD Card Not Recording:
- Ensure the Micro SD card is inserted correctly.
- Format the SD card through the app.
- Check if the SD card is full; continuous recording will overwrite old data, but issues can occur if the card is faulty.
- Verify the SD card is genuine and not counterfeit, as fake cards often have lower actual capacity.
7. Specifications
| Feature | Specification |
|---|---|
| Model Name | ZS-GQ2 |
| Video Capture Resolution | 1296p (2K) |
| Effective Video Resolution | 3 MP |
| Connectivity Technology | Wireless (Wi-Fi) |
| Wireless Communication | 2.4GHz & 5GHz Wi-Fi |
| Field of View | 110 degrees |
| Pan/Tilt Range | Horizontal 355°, Vertical 122° |
| Night Vision Range | 15 meters |
| Frame Rate | 25fps |
| Power Source | Corded Electric (12W) |
| Water Resistance Level | IP66 |
| Mounting Type | Wall-Mounted |
| Storage Options | Micro SD Card (up to 128GB), Cloud Storage |
| Compatible Devices | Smartphone (iOS/Android) |
| Product Dimensions (LxWxH) | 15 x 9 x 11 cm |
| Item Weight | 630 g |
8. Warranty & Support
ieGeek is committed to providing high-quality products and reliable customer service.
- Warranty: Your ieGeek ZS-GQ2 camera comes with a standard one-year warranty. Additionally, ieGeek offers a special one-year warranty extension plan, potentially providing up to two years of coverage. Please refer to the product packaging or ieGeek's official website for details on how to activate the extended warranty.
- Customer Support: If you encounter any product quality issues or operational problems, please contact ieGeek customer support.
Contact Channels:
- Via Order History: You can contact the seller directly through your order history on the platform where you purchased the product.
- Official Email: Reach out to ieGeek's official customer service email address (check the product packaging or ieGeek's website for the most current address).
Please have your product model and purchase information ready when contacting support to facilitate a quicker resolution.
