Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Ctronics 4G/3G LTE Surveillance Camera. Designed for outdoor use, this camera offers 1080P Full HD resolution, advanced human detection, two-way audio, and versatile connectivity options including 4G/3G LTE and Ethernet. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
1. Setup
1.1 Package Contents
- Ctronics 4G/3G LTE Surveillance Camera
- Power Adapter
- Mounting Screws and Wall Plugs
- Waterproof Kit for Network Cable
- SIM Card (pre-installed, with 300MB data valid for 30 days)
- User Manual
1.2 SIM Card and Network Connection
The camera comes with a pre-installed SIM card for 4G/3G LTE connectivity. An Ethernet port is also available for wired network connection. No Wi-Fi is required for operation.
Image: The Ctronics 4G camera highlighting its SIM card slot and LTE connectivity, indicating that a SIM card is included and Wi-Fi is not required.
1.3 Camera Mounting
Select a suitable outdoor location for mounting the camera, ensuring a clear field of view and access to a power source. The camera is IP66 waterproof, suitable for various weather conditions.
- Mark the drilling positions on the wall using the camera's base as a template.
- Drill holes and insert the wall plugs.
- Secure the camera base to the wall using the provided screws.
- Adjust the camera angle as needed.
Image: A front-side view of the Ctronics 4G outdoor surveillance camera, showing its white casing, lens, and integrated LED lights.
1.4 App Download and Initial Configuration
Download the "CTRONICS" or "HiP2P" app from your mobile app store (iOS/Android) or the official website for Windows. Follow the in-app instructions to add your camera and complete the initial setup.
2. Operating the Camera
2.1 Live View and Remote Access
Access the live video feed from your camera anytime, anywhere via the mobile app or PC client. The camera supports P2P service for easy remote viewing.
Image: Various devices including a laptop, desktop monitor, tablet, and smartphone, all displaying live video feeds from Ctronics cameras, illustrating multi-platform remote access.
2.2 Two-Way Audio
Utilize the built-in microphone and speaker for real-time two-way communication. This feature allows you to speak with visitors or deter intruders directly through the camera.
Image: A woman interacting with a visitor via the camera's two-way audio feature on her smartphone, demonstrating multi-user viewing capabilities.
2.3 Human Detection and Alerts
The camera's intelligent human detection technology minimizes false alarms by distinguishing between people and other moving objects like animals or leaves. Receive instant push notifications and email alerts upon detection.
Image: A man walking within the camera's detection zone, illustrating the human detection feature with icons for remote control, sound & light alarm, and app alarm push.
2.4 Night Vision Modes
The camera offers two night vision modes: clear IR (infrared) night vision and full-color night vision, both effective up to 30 meters. Integrated white LEDs enable color night vision in low-light conditions.
Image: A split view demonstrating the camera's color night vision (left, illuminated by white LEDs) and traditional IR night vision (right, black and white) capabilities, effective up to 30 meters.
2.5 Video Recording and Storage
The camera supports local storage via a Micro SD card (up to 64GB, not included). Recordings can be configured for continuous, scheduled, or motion-triggered events. When the SD card is full, new recordings will automatically overwrite the oldest ones.
3. Maintenance
3.1 Cleaning
Regularly clean the camera lens and casing with a soft, damp cloth to ensure clear image quality and proper operation. Avoid using harsh chemicals or abrasive materials.
3.2 Weather Resistance
The camera features an IP66 waterproof and metal casing, providing excellent durability and heat dissipation. It is designed to withstand extreme weather conditions from -10°C to 60°C.
Image: The Ctronics camera mounted outdoors, with raindrops visible, illustrating its IP66 waterproof rating and ability to withstand rain, snow, and sun.
3.3 Firmware Updates
Check the Ctronics official website or the mobile app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and access to new features.
4. Troubleshooting
- No Live View: Ensure the camera is powered on and the SIM card has active data. Check network signal strength. If using Ethernet, verify cable connection.
- No Recording: Check if a Micro SD card is inserted and properly formatted. Verify recording settings in the app.
- False Alarms: Adjust the human detection sensitivity settings in the app. Ensure the camera is positioned to minimize detection of non-human movements (e.g., swaying branches).
- Poor Image Quality: Clean the camera lens. Ensure there is sufficient lighting, especially for color night vision.
- Two-Way Audio Issues: Check microphone and speaker settings in the app. Ensure volume levels are adequate.
- App Connectivity Issues: Restart the app and your mobile device. Ensure your device has a stable internet connection.
For more detailed troubleshooting or specific error codes, refer to the FAQ section on the Ctronics website or contact customer support.
5. Specifications
| Feature | Specification |
|---|---|
| Model Name | CTIPC-510C-2MP-EU4G |
| Resolution | 1080P (1920x1080 Pixels) |
| Connectivity Technology | 4G LTE / 3G / Ethernet |
| Night Vision Range | Up to 30 meters (IR & Color) |
| Special Features | Human Detection, Two-Way Audio, Alarm Light |
| Storage | Micro SD Card (up to 64GB, not included) |
| Weather Resistance | IP66 Waterproof |
| Material | Metal |
| Operating Temperature | -10°C to 60°C |
| Mounting Type | Wall Mount |
| Power Source | Electric Cable |
| Compatible Devices | Smartphone (iOS/Android), PC (Windows/Mac) |
6. Warranty and Support
6.1 Warranty Information
Ctronics products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Ctronics website. Keep your purchase receipt as proof of purchase for warranty claims.
6.2 Customer Support
If you encounter any issues or have questions not covered in this manual, please contact Ctronics customer support. You can find contact information on the official Ctronics website or through the support section of the mobile application.
Website: www.ctronics.com
