Important Safety Information
Before operating your Gotrax G Max Ultra Electric Scooter, please read this manual thoroughly and understand all safety warnings. Failure to follow instructions can result in serious injury or property damage.
- Always wear a helmet and appropriate safety gear (knee pads, elbow pads) when riding.
- Adhere to all local traffic laws and regulations regarding electric scooters.
- Do not ride under the influence of alcohol or drugs.
- Avoid riding in wet conditions, heavy rain, or on slippery surfaces.
- Ensure proper tire pressure (250kpa/36PSI) before each ride for optimal performance and safety.
- Do not exceed the maximum weight limit of 264 lbs (120 kg).
- Familiarize yourself with the braking system (EABS + Disc Braking) and practice emergency stops.
- Always be aware of your surroundings and potential hazards.
Product Overview
The Gotrax G Max Ultra Electric Scooter is designed for efficient and enjoyable commuting. It features a robust aluminum frame, 10-inch pneumatic tires for a comfortable ride, and advanced security features.

Figure 1: Gotrax G Max Ultra Electric Scooter.
Key Features:
- Powerful 500W Motor: Capable of reaching speeds up to 20 mph.
- Long-Range LG Battery: High-quality 36V 17.5AH 630WH LG battery provides up to 45 miles on a single charge.
- Dual Anti-Theft Locks: Includes an electric code lock for the display and a built-in cable lock for physical security.
- 10-inch Pneumatic Tires: Offers superior shock absorption for a smooth ride on various terrains.
- Multifunctional LED Display: Shows mileage, battery capacity, current speed, and headlight status.
- Foldable Design: Easy one-touch folding system for convenient storage and portability.
- Advanced Braking System: Combines EABS (Electronic Anti-lock Braking System) with a rear disc brake for reliable stopping power.

Figure 2: Overview of the scooter's multifunctional display and key features including travel distance, speed gears, braking system, combination lock, electric lock, and motor power.
Setup
Your Gotrax G Max Ultra Electric Scooter comes mostly pre-assembled. Follow these steps for initial setup:
- Unboxing: Carefully remove the scooter and all accessories from the packaging. Ensure all components listed in the packing list are present.
- Handlebar Assembly: The handlebar console needs to be attached to the tiller. The brake line is pre-attached. Align the specific part of the console with its connector on the tiller. Ensure the wires are properly folded into the tiller to avoid damage during installation. Secure the console using the provided screws and Allen wrench. Tighten screws evenly.
- Initial Charge: Before first use, fully charge the scooter's LG battery. The charging port is located on the deck. Connect the charger to the scooter and then to a power outlet. The charging time is approximately 6 hours. The digital display will indicate charging status.
- Tire Inflation: Check the tire pressure. Inflate both 10-inch pneumatic tires to 250kpa (36PSI) using the provided air valve extender. Proper tire pressure is crucial for optimal range and ride quality.
Video 1: Official Gotrax G MAX ULTRA unboxing and initial setup guide. This video demonstrates how to unpack the scooter, attach the handlebar console, and prepare it for first use.
Operating Instructions
Learn how to operate your Gotrax G Max Ultra Electric Scooter safely and efficiently:
- Power On/Off: Press and hold the power button (usually located on the digital display) for 1.5 seconds to turn the scooter on or off.
- Digital Display: The multifunctional LED control panel displays essential information:
- Mileage: Accumulated distance traveled.
- Battery Capacity: Current battery level.
- Speed: Real-time speed in MPH.
- Headlight Status: Indicates if the front headlight is on.
- Speed Settings (Gears): The scooter has two speed gears:
- Gear 1: Up to 15.5 MPH (25 km/h) - Ideal for beginners or crowded areas.
- Gear 2: Up to 20 MPH (32 km/h) - For experienced riders and open paths.
- Cruise Control: To activate cruise control, hold the throttle in a consistent position for approximately 10 seconds. The scooter will maintain the current speed. To disengage, simply apply the brake or throttle.
- Braking: The scooter is equipped with EABS and a rear disc brake. Apply the handbrake gently to slow down or firmly for emergency stops. The red taillights will flash when braking.
- Starting the Ride: To initiate movement, place one foot on the deck and use the other foot to push off the ground. Once you reach a speed of 1.8 mph (3 km/h), you can engage the throttle.

Figure 3: Detailed view of the digital display showing accumulated mileage, speedometer, cruise control indicator, digital lock status, battery life, and headlight indicator.
Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter:
- Tire Pressure: Check tire pressure monthly and inflate to 250kpa (36PSI) as needed. Under-inflated tires can significantly reduce range and performance.
- Cleaning: Wipe down the scooter with a damp cloth. Avoid using high-pressure water jets or harsh chemicals, as this can damage electronic components.
- Battery Care:
- Charge the battery fully after each use.
- Do not allow the battery to completely drain before recharging.
- Store the scooter in a cool, dry place when not in use, and ensure the battery is charged at least once every three months if stored for extended periods.
- Brake Inspection: Regularly check the brake levers and disc brake for proper function and wear. Adjust or replace components as necessary.
- General Inspection: Periodically check all screws, bolts, and connections to ensure they are tight and secure.
Troubleshooting
Here are some common issues and their potential solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not turn on. | Low battery; Power button not pressed correctly; Electric code lock engaged. | Charge the battery; Press and hold the power button for 1.5 seconds; Enter the correct electric code. |
| Reduced range or speed. | Under-inflated tires; Low battery charge; Riding uphill or against strong winds; Excessive load. | Inflate tires to 250kpa (36PSI); Fully charge battery; Adjust riding style or route; Reduce load. |
| Flat tire. | Puncture; Valve stem issue. | Inspect tire for punctures and repair/replace inner tube; Check valve stem for leaks. (Note: Tire repair can be complex; professional assistance may be required). |
| Brakes not responsive. | Loose brake cable; Worn brake pads. | Check and tighten brake cable; Inspect and replace brake pads if worn. |
For issues not listed, please refer to the full user manual or contact Gotrax customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Gotrax |
| Model Name | Gotrax G Max Ultra Commuting Electric Scooter 10 ' Air Filled Tires 20 Mph 45 Mile Range |
| Color | Black |
| Age Range (Description) | Adult |
| Special Feature | Digital Display, Lights, UL2272 Certified Approved, Cruise Control, Foldable |
| Weight Limit | 264 Pounds |
| Product Dimensions | 44"L x 18"W x 48"H |
| Number of Wheels | 2 |
| Wheel Material | Rubber |
| Frame Material | Aluminum |
| Item Weight | 45 Pounds |
| Handlebar Type | Fixed |
| Handle Height | 48 Inches |
| Wheel Size | 10 Inches |
| Wheel Type | Pneumatic |
| Suspension Type | No Suspension |
| Grip Type | Ergonomic |
| Brake Style | Rear Braking |
| Charging Time | 6 Hours |
| Recommended Uses For Product | Commuting |
| Maximum Distance Range | 45 Miles |
Warranty and Support
Your Gotrax G Max Ultra Electric Scooter comes with a 365-day limited warranty. For detailed warranty information, claims, or technical support, please refer to the official user manual or contact Gotrax customer service.
For a complete guide and additional support, please download the official User Manual (PDF):





