Fi Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for Fi products.

Tip: include the full model number printed on your Fi label for the best match.

Fi manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

Use a Google Account with Google Fi

August 11, 2021
Use a Google Account with Google Fi When you sign up for Google Fi, you can use a Google Account you already have or create a new Google Account. You’ll be able to sign in to Gmail, Google+, YouTube, and…

Turn notifications on or off

August 11, 2021
Turn notifications on or off Get notifications about your data usage, local emergencies, Google Fi news, and other notifications you choose. If you turn off all notifications, you'll still get important messages about your service. For example, we'll let you…

Manage your spending on the Flexible Plan

August 11, 2021
Manage your spending on the Flexible Plan On the Flexible plan, your Google Fi bill can vary month-to-month based on your usage. You can use this article to learn to manage your costs. What causes your bill to vary Your…

Protect your online activity

August 11, 2021
Protect your online activity The Fi virtual private network (VPN) increases your protection from third-party monitoring. With the VPN, you can: Stream, browse, and download on an encrypted, private connection Shield against hackers on unsecure networks (like public Wi-Fi) Prevent…

Can’t pay your Google Fi bill

August 11, 2021
Can’t pay your Google Fi bill If you know in advance that an upcoming automatic bill payment won’t go through on the primary card you have in your account, you can either update your primary card or add a backup…

Call & text other countries from the US

August 11, 2021
Call & text other countries from the US You can call and text other countries from the U.S. by default. There are no international long distance packages to add to your service plan—just dial the appropriate numbers. If you don’t…

Change Android permissions on Google Fi

August 11, 2021
Change Android permissions on Google Fi This article applies to Android phone users on Google Fi. You can let Fi use location, microphone, and contact permissions on your phone. This lets Fi work best on your phone and makes sure…

What to do about a warranty issue

August 11, 2021
What to do about a warranty issue If you have a problem with your Google Fi phone that you think should be covered by the warranty, we’re ready to help. If you bought your phone through Google Fi, contact a Google…

Bill is higher than usual

August 11, 2021
Bill is higher than usual If your billing statement shows a total amount that’s higher than you expected, it’s generally due to the following reasons: Your first bill may be higher after you switch When you switch from the Flexible…