Fi Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for Fi products.

Tip: include the full model number printed on your Fi label for the best match.

Fi manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

Protect your online activity

August 11, 2021
Protect your online activity The Fi virtual private network (VPN) increases your protection from third-party monitoring. With the VPN, you can: Stream, browse, and download on an encrypted, private connection Shield against hackers on unsecure networks (like public Wi-Fi) Prevent…

Can’t pay your Google Fi bill

August 11, 2021
Can’t pay your Google Fi bill If you know in advance that an upcoming automatic bill payment won’t go through on the primary card you have in your account, you can either update your primary card or add a backup…

Call & text other countries from the US

August 11, 2021
Call & text other countries from the US You can call and text other countries from the U.S. by default. There are no international long distance packages to add to your service plan—just dial the appropriate numbers. If you don’t…

Change Android permissions on Google Fi

August 11, 2021
Change Android permissions on Google Fi This article applies to Android phone users on Google Fi. You can let Fi use location, microphone, and contact permissions on your phone. This lets Fi work best on your phone and makes sure…

What to do about a warranty issue

August 11, 2021
What to do about a warranty issue If you have a problem with your Google Fi phone that you think should be covered by the warranty, we’re ready to help. If you bought your phone through Google Fi, contact a Google…

Bill is higher than usual

August 11, 2021
Bill is higher than usual If your billing statement shows a total amount that’s higher than you expected, it’s generally due to the following reasons: Your first bill may be higher after you switch When you switch from the Flexible…

Join the Google Fi phone subscription program

August 11, 2021
Join the Google Fi phone subscription program For $15 per month, the Google Fi phone subscription program includes a Pixel 4a, device protection, and a phone upgrade after 2 years. What’s included in the subscription program Phone Get Pixel 4a…

Fix a declined payment

August 11, 2021
Fix a declined payment If an automatic bill payment is declined, you’ll receive an email and notifications in the Google Fi app and website. To avoid an interruption of your Google Fi service, you’ll need to make a payment within…