Fi Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for Fi products.

Tip: include the full model number printed on your Fi label for the best match.

Fi manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

Join the Google Fi phone subscription program

Join the Google Fi phone subscription program

August 11, 2021
Join the Google Fi phone subscription program For $15 per month, the Google Fi phone subscription program includes a Pixel 4a, device protection, and a phone upgrade after 2 years. What’s included in the subscription program Phone Get Pixel 4a…
Brand: Google
Fix a declined payment

Fix a declined payment

August 11, 2021
Fix a declined payment If an automatic bill payment is declined, you’ll receive an email and notifications in the Google Fi app and website. To avoid an interruption of your Google Fi service, you’ll need to make a payment within…
Brand: Google
Understand your Fi credits

Understand your Fi credits

August 11, 2021
Understand your Fi credits When you receive a credit,  it will apply to the first bill you receive after you've been granted the credit. You’ll find it in the “Additional Charges and Credits” section of your next billing statement. You can…
Brand: Google
Fix Wi-Fi connection problems

Fix Wi-Fi connection problems

August 11, 2021
Fix Wi-Fi connection problems If you’re having Wi-Fi connection problems or see an Wi-Fi icon with an exclamation point , try the solutions below. After each solution, try to open a webpage on your phone to see if the issue is…
Brand: Google
Add a group plan on Google Fi

Add a group plan on Google Fi

August 11, 2021
Add a group plan on Google Fi You can add up to 5 friends and family members to your Google Fi group plan, for a total of 6 people.  For everyone on your plan, you can pay the bill, track…
Brand: Google
Your Fi phone’s features & settings

Your Fi phone’s features & settings

August 11, 2021
Your Fi phone's features & settings Your Designed for Fi phone has a lot of features and settings to explore. We’ll share a few highlights below. You can also compare specifications. If your phone isn't listed here, learn what other phones…
Brand: Google
Cancel Google Fi device protection

Cancel Google Fi device protection

August 11, 2021
Cancel Google Fi device protection Cancel coverage If you're not happy with device protection, you can discontinue your device's enrollment at any time: On the Google Fi website, go to Your plan. Select the device that you would like to…
Brand: Google
My Google Fi account was put on hold

My Google Fi account was put on hold

August 11, 2021
My Google Fi account was put on hold If your Google Fi service was put on hold, it's likely because of a declined payment. You must pay the overdue amount to reactivate your account. There are also a few other…
Brand: Google
Add a child to your Google Fi group plan

Add a child to your Google Fi group plan

August 11, 2021
Add a child to your Google Fi group plan You can add a child under 13 to your Google Fi group plan with Google Family link. Download the Family Link app. Make sure you're a manager or secondary parent. Add…
Brand: Google