Why does the charging case flash red continuously and never turn blue?
According to the manual for the i7S TWS, the LED indicator behavior is as follows: Charging: The LED will be red while the device…
Manuals+ Q&A
TWS questions & answers
Browse answered questions about TWS, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How do I troubleshoot a left earbud that is not working?
If your left Blackweb BWD19AAH earbud is not working, it may be due to a pairing desync or a charging issue. Please try the…
Why are the earbuds not charging when the power is disconnected?
If your earbuds are not charging when the case is disconnected from a power source, please check the following: Charging Case Battery: The charging…
How do I fix the issue where my earphones stay connected to my phone even when they are inside the charging case?
If your Innova TWS earphones remain connected to your device while inside the case, it usually indicates that the earphones are not detecting the…
How do I fix Greatwall earbuds when only one side works and they appear as two separate Bluetooth devices on my phone?
When your earbuds appear as two separate names on your phone and only one side plays audio, it means they have lost their synchronization…
How do I connect and start using the TWS V5.3 Bluetooth Earphones with my phone?
To connect and start using your TWS V5.3 Bluetooth Earphones with your phone, follow these steps: Charge the Earphones: Before first use, ensure the…
Why is my left Aukey EP-T21 earbud not working and how can I fix it?
If your left Aukey EP-T21 earbud is not working, it may have lost synchronization or failed to power on. Please try the following troubleshooting…
Why is the battery of my Aukey EP-T21 earbuds not charging or turning on after being stored for two years?
It is common for lithium-ion batteries to enter a state of deep discharge if left unused for a long period (like two years), which…
My right earbud is not working and I cannot reset the earbuds. How can I fix this?
If your right earbud is not producing sound or the earbuds have become disconnected from each other, please follow these steps based on the…
Why is my left earbud not playing sound after a reset, even though other features work?
It sounds like the earbuds may have entered standalone mode or failed to re-pair with each other after the reset. According to the Lanteso…
How do I claim the warranty for my QCY Q38 earbuds if they are not working?
To handle a warranty claim for your QCY Q38 earbuds, you should contact your local distributor. The manual outlines the following terms and requirements…
What is the function of the button on the PANTXIKE Air Pro 6 charging case?
The button on the charging case of the PANTXIKE Air Pro 6 typically serves two primary functions: Pairing/Activation: Pressing the button can manually trigger…
Why can't I hear any sound from my Lenovo Thinkplus Livepods LP12 earbuds and how can I fix it?
If you cannot hear sound from either the left or right Lenovo LP12 earbuds, it is likely a pairing or connection issue. Please try…
Where can I purchase or find information about the MPOW M5 (BH322B) headphones?
Manuals+ provides the user manual and technical documentation for the MPOW M5 (Model BH322B), but we are not a retailer and do not sell…
Why are my boAt Airdopes 161 earbuds connecting as two separate devices and not synchronizing even after a reset?
It sounds like your earbuds are stuck in Mono mode and are not pairing with each other to enter Stereo mode. Since you have…
How can I control the volume on my PC using the JBL Quantum TWS earbuds?
By default, the JBL Quantum TWS earbuds do not have volume control assigned to their touch sensors. To enable volume control on your PC,…
How do I reset my Muze Ripple TWS earbuds and how can I contact the manufacturer for support?
If the standard reset procedure is not working for your Muze Ripple (MUZ3010) earbuds, please ensure you are following these specific steps precisely: Disconnect:…
Why does my right earbud turn off after a few minutes of playing music?
If your right earbud is turning off unexpectedly, it may be due to a synchronization error, a low battery, or an issue with the…
How can I pair the TOZO NC9 earbuds with multiple devices at the same time?
Based on the official user manual and technical specifications for the TOZO NC9, this specific model does not support multipoint pairing (connecting to two…
How can I increase the volume on my Soundmates V2 earbuds when the device volume is already at maximum?
Based on the Soundmates V2 manual, there are no dedicated physical volume buttons on the earbuds themselves; volume is primarily controlled via your connected…
How do I switch between multiple devices without the earbuds automatically connecting to the last used device?
The QCY Q38 earbuds are designed to automatically reconnect to the last paired device when powered on. To switch to a different device without…
Why won't my L13 translator earbuds connect to the Bluetooth translate app due to a device number mismatch?
Based on the manual for TWS earbuds, connection issues often stem from the device being incorrectly cached or paired in the system settings rather…
How do I fix the right earbud of my Edifier TWS NB2 Pro if it is not working or connecting?
If your right earbud is not working, it may have lost its interconnection with the left earbud. Please follow these steps to restore the…
Why is my left Tozo T10 earbud stuck flashing red and blue instead of flashing blue slowly?
If your left earbud continues to flash red and blue instead of switching to a slow blue flash, it indicates that the two earbuds…