Why are the earbuds not charging when the power is disconnected?
If your earbuds are not charging when the case is disconnected from a power source, please check the following: Charging Case Battery: The charging…
Manuals+ Q&A
TWS Bluetooth Earbuds User Manual — questions & answers
Read product questions and troubleshooting answers linked to TWS Bluetooth Earbuds User Manual.
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Answered questions
How do I fix Greatwall earbuds when only one side works and they appear as two separate Bluetooth devices on my phone?
When your earbuds appear as two separate names on your phone and only one side plays audio, it means they have lost their synchronization…
How do I pair the TWS Bluetooth earbuds with my device?
To pair the TWS Bluetooth earbuds with your device, please follow these steps: 1. Remove both earbuds from the charging case. They will automatically…