How do I claim the warranty for my QCY Q38 earbuds if they are not working?
To handle a warranty claim for your QCY Q38 earbuds, you should contact your local distributor. The manual outlines the following terms and requirements…
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QCY Q38 TWS Bluetooth Earphones User Manual — questions & answers
Read product questions and troubleshooting answers linked to QCY Q38 TWS Bluetooth Earphones User Manual.
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Answered questions
How do I switch between multiple devices without the earbuds automatically connecting to the last used device?
The QCY Q38 earbuds are designed to automatically reconnect to the last paired device when powered on. To switch to a different device without…
How do I change tracks and adjust the volume on the QCY Q38 TWS earphones?
Based on the QCY Q38 user manual, here are the instructions for controlling your media: Skip Track Forward: Double tap the Multi-Function Button (MFB)…
How do I troubleshoot the QCY Q38 if it is no longer charging after using a Samsung cable?
If your QCY Q38 earbuds or charging case are no longer charging, please try the following troubleshooting steps based on the user manual: Check…
How do I fix a QCY Q38 earbud that is not charging or connecting to my phone?
To resolve charging and connection issues with your QCY Q38 earbuds, please follow these troubleshooting steps: Check the Charging Case: If the earbuds are…
How can I fix muffled microphone audio and background noise during calls with my QCY Q38 earbuds?
To improve the microphone quality and reduce muffled audio during calls with your QCY Q38 earbuds, please try the following steps based on the…
What do the numbers and moving progress indicators on the QCY Q38 charging case mean, and where can I find troubleshooting information?
The numbers and moving progress indicators on your QCY Q38 charging case represent the battery status. Typically, the numerical display indicates the remaining battery…