How can I fix my Tuya UFO-R2-RF if it won't turn on or reset after changing the cable?
Based on the manual for the Tuya UFO-R2-RF, here are the steps to address power and reset issues: Power Source: The manual confirms this…
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Tuya questions & answers
Browse answered questions about Tuya, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How can I operate the Tuya Wireless Peephole Video Doorbell without using a smartphone?
Based on the user guide, the Tuya Wireless Peephole Video Doorbell is primarily designed to be used with a smartphone or tablet via the…
What tools do I need to install the Tuya Smart Lock in a metal door?
While the Tuya Smart Lock manual lists the included accessories (such as the mortise lock, panels, and various screws), it does not explicitly list…
How do you connect the WD61 water leak detectors to the W13 gateway?
To connect your WD61 water leak detectors to a Zigbee or Multi-mode gateway (such as the W13), follow these steps using the Tuya Smart…
How do I add extension rings to the smart cylinder?
Based on the provided manual for the Tuya BLE Version Smart Cylinder, there are no specific instructions or diagrams detailing the addition of extension…
Why are the orange and white warning lights on my Tuya Smart Cat Litter Box blinking alternately even after cleaning the drum?
Based on the Tuya Smart Cat Litter Box manual and common troubleshooting for this model, alternating or persistent warning lights usually indicate a sensor…
I purchased a new Tuya 2P 63A Smart Reclosing Protector, but the manual power switch does not respond. After completing the product settings and reaching 'END', pressing the power switch does not save the settings or react. Is the power switch defective, and how should I proceed?
Based on the manual for the Tuya 2P 63A Smart Reclosing Protector, here are the steps to troubleshoot and verify if your unit is…
How can I increase the doorbell or voice volume on the Tuya M610L Smart Lock?
Yes, you can adjust the volume on the Tuya M610L Smart Lock. According to the system settings menu in the manual, there is a…
How do I modify parameters for the Tuya 63A WIFI Relay using the app?
To modify parameters for your Tuya 63A WIFI Relay via the app, follow these steps: Connect the Device: Ensure your device is paired with…
How do I activate the summer function on the ME173-ZGB radiator valve?
The Tuya ME173-ZGB manual does not list a specific "Summer Mode" by name, but it provides two functions that serve this purpose to protect…
Is the Tuya ZWS-303WF power meter suitable for a laboratory with an average consumption of 2.2 kW?
Yes, the Tuya ZWS-303WF is suitable for monitoring a 2.2 kW load. According to the technical specifications for this model, it is designed for…
How do I change the language settings for the Tuya Wireless Peephole Video Doorbell?
The language for the Tuya Wireless Peephole Video Doorbell is primarily controlled through the Tuya Smart or Smart Life app on your mobile device.…
How do I change the language on the Tuya Smart Video Doorbell?
The language for the Tuya Smart Video Doorbell is primarily controlled through the Tuya Smart app on your mobile device. To change the language,…
Why are my door sensors not working or lighting up after replacing the CR2032 batteries?
If your door sensors are not lighting up or communicating with the Tuya GSM and WIFI Network Alarm System after replacing the CR2032 batteries,…
Why does the Bluetooth on my Tuya Smart Key Box (model 035-9) not work with my mobile phone, while my other unit works, but its ID card does not?
It sounds like you're experiencing a couple of different issues with your Tuya Smart Key Boxes. Let's break them down: For the Tuya Smart…
How do I fix the direction of one curtain robot when it is moving in the opposite direction of the other?
To fix the issue where one curtain robot moves in the opposite direction, you need to adjust the motor direction settings or re-calibrate the…
How do I know if the Tuya Bluetooth Gateway (BLWG01) is connected to a 2.4GHz Wi-Fi network?
To ensure your Tuya Bluetooth Gateway (Model BLWG01/JMWBG1) is correctly connected to a 2.4GHz Wi-Fi network, you can check the following indicators and app…
Why is it that when setting a periodic password for the Tuya BLWG01 Bluetooth Gateway, the password is sometimes not saved in the app despite opening the door, and why do these passwords sometimes fail to expire at the set time?
Based on the manual for the Tuya BLWG01 Bluetooth Gateway, the issues you are experiencing with periodic passwords (inconsistent saving and expiration failures) are…
Can you explain the function of the red and blue lights on the Tuya BLWG01 Mini BLE Gateway, and how do I know when it is communicating with a Bluetooth smart door lock?
Based on the Tuya BLWG01 Smart Wireless Gateway manual, the red and blue lights serve the following functions: Red Light (Wi-Fi Status): This indicator…
How many users can be added to or share this device?
The Tuya TYWRD-RF Smart Relay Switch uses the Tuya Smart or Smart Life app, which allows you to share device control with other users.…
Why does the THP01-ZB-V5 gateway recognize the smart plug but display an "add device failed" message?
The provided manual for the THP01-ZB-V5 Dual Band Wireless Multi-Mode Gateway does not specifically address the error message "add device failed" when trying to…
How do I set the LYAI-08 solar irrigation timer to water every day?
To set the Tuya LYAI-08 Solar Irrigation Timer to water every day, you should set the interval to 1 in the "HOW OFTEN" (interval…
How long does it take to charge the battery of the Tuya Wireless Peephole Video Doorbell?
The provided manual for the Tuya Wireless Peephole Video Doorbell does not specify an exact number of hours for a full charge. However, it…
Why does my smart circuit breaker fail to cut the current at 220V even though it works at 110V and connects to the app?
Based on the tuya WCB100 manual and common wiring requirements for smart breakers, please check the following: Wiring Configuration: Ensure you are using the…