Why is my Tuya Smart Cat Litter Box flashing lights and not operating after changing the waste bag?
Based on the manual for the Tuya Smart Cat Litter Box, flashing or constant fault lights after changing the bag usually indicate an issue…
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Tuya Smart Cat Litter Box Instructions — questions & answers
Read product questions and troubleshooting answers linked to Tuya Smart Cat Litter Box Instructions.
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Answered questions
Why are the orange and white warning lights on my Tuya Smart Cat Litter Box blinking alternately even after cleaning the drum?
Based on the Tuya Smart Cat Litter Box manual and common troubleshooting for this model, alternating or persistent warning lights usually indicate a sensor…
How do I change the weight unit from kilograms (kg) to pounds (lb) in the Tuya Smart app?
The provided manual for the Tuya Smart Cat Litter Box does not explicitly detail the steps for changing measurement units within the app. However,…
Where can I purchase replacement litter pads or liners for the Tuya Smart Cat Litter Box?
Based on the manual for the Tuya Smart Cat Litter Box (Model: CATBOX-NEO-A), there is no specific mention of a separate "litter pad" as…
How do I fix the 'bottom infrared anti-pinch triggered' error and where is the sensor located?
The "bottom infrared anti-pinch triggered" error indicates that the safety sensors detect an obstruction, preventing the drum from rotating. According to the manual's troubleshooting…
How can I fix a 'bottom infrared' error on my Tuya Smart Cat Litter Box, and how do I request a replacement?
The "bottom infrared" issue typically refers to the safety sensors located near the waste collection area. According to the manual's troubleshooting section for abnormal…
Why does my Tuya Smart Cat Litter Box say the waste bin is full after I have already emptied it?
If your Tuya Smart Cat Litter Box continues to report that the waste bin is full after you have emptied it, please try the…
Why does my Tuya Smart Cat Litter Box show a 'waste bin is full' alarm after I have already emptied it?
If your Tuya Smart Cat Litter Box continues to show a "waste bin is full" alarm after emptying it, please try the following troubleshooting…
How do I stop the Tuya Smart Cat Litter Box from beeping?
Persistent beeping or a constant fault light on the Tuya Smart Cat Litter Box typically indicates an assembly issue or a safety sensor trigger.…
How do I fix a persistent anti-pinch trigger error on my Tuya Smart Cat Litter Box?
Based on the troubleshooting guide for the Tuya Smart Cat Litter Box (Model CATBOX-NEO-A), an abnormal triggering of the anti-pinch mechanism during operation is…
Why is my Tuya Smart Cat Litter Box only making a fan sound and not restarting after cleaning?
Based on the Tuya Smart Cat Litter Box manual, if the device is not restarting correctly after cleaning and reassembly, please check the following…
How do I get the Tuya Smart Cat Litter Box to detect two different cats and fix incorrect weight readings in the app?
To ensure the Tuya Smart Cat Litter Box correctly identifies multiple cats and records accurate weights, please follow these troubleshooting steps based on the…
How do I fix the Tuya Smart Cat Litter Box when it is stuck in the upside-down position and won't return to normal after cleaning?
If your Tuya Smart Cat Litter Box is stuck in the upside-down position and does not return to its normal orientation automatically, please follow…
How can I bypass the anti-pinch circuit to prevent it from stopping the cleaning cycle?
The manual for the Tuya Smart Cat Litter Box does not provide instructions on how to bypass or disable the anti-pinch circuit. The anti-pinch…
Why is the Tuya Smart app not displaying the number of cat entries or the cat's weight?
If your Tuya Smart app is not displaying usage records or cat weights, please try the following troubleshooting steps based on the manual: Reboot…