Manuals+

ZUMIMALL P10 Video Doorbell Quick Start Guide

Get Smarter about Your Home Security

Brand Story

Leading in affordable, advanced home security. Since its founding in 2008, Zumimall has been at the forefront of redefining home security. Our philosophy? Combine top specifications with affordability. Our results? Over one million high-quality and affordable smart security products in households and businesses worldwide.

As one of the world's leading providers of intelligent security technologies, we have always prioritized consumer needs. We have developed a range of products that seamlessly integrate into the modern aesthetics of homes and businesses while offering unparalleled security.

From suburbs to city centers around the globe, we operate in many countries to protect households and businesses.

But we are not just for homeowners. Businesses, retailers, and industries of all kinds trust Zumimall to protect their assets and employees. Our commitment has always been clear: we deliver intelligent, efficient, and stylish security solutions that do not break the budget.

Warranty Service

Thank you for your purchase and trust. We have optimized our products and improved our lifelong customer service to offer you a better shopping experience. If you have any problems, feel free to send us an email. We will take care of your issues within 24 hours. Furthermore, your advice and suggestions are always welcome.

How to Activate 1-Year Free Warranty Extension

Send us the order number and SN number via email. Please email us within 30 days of receiving your camera.

Email: Support@zumimall.com

Products and Services

Email: Support@zumimall.com

Distributor: Distributor@zumimall.com

More About Us

Contents

1. Package List - P10

The package includes the following items:

Note: Micro-SD card and power adapter are not included in the delivery.
Micro-SD references in the text are the property of SanDisk Corporation and are not intended for commercial use.

2. Product Diagram

The ZUMIMALL P10 Video Doorbell and Chime have the following components:

Doorbell Components:

Chime Components:

Specifications and Status Indicators:

Feature Description
Power Connection DC 5V±10%
Power On/Off Toggle switch for camera power.
Status Light
  • Solid Red: Camera powering on or not functional.
  • Blinking Red (slow): Waiting for Wi-Fi connection.
  • Blinking Red (fast): Wi-Fi connection established.
  • Blinking Blue: Connecting.
  • Solid Blue: Camera operating normally.
Micro SD Card Slot Supports local Micro SD storage (max. 256 GB).
Reset Press and hold for 5 seconds to reset the camera.
Charging Indicator
  • Solid Red Indicator: Battery charging.
  • Solid Blue Indicator: Charging complete.
Battery Built-in rechargeable batteries.

3. Chime Pairing

The chime works wirelessly with the doorbell.

Chime Components:

Note: Pay attention to battery polarity when installing batteries.

4. Download and Install App

Download the ZUMIMALL App from Google Play™ or the App Store™. You can also scan the QR codes provided.

Note: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

Important Permissions:

(Screenshots show app permission settings for Wireless Data and Notifications)

5. Account Registration

New users must register with an email address. Click "Sign Up" to create a new account and follow the steps to complete registration.

(Screenshots illustrate the registration process: Welcome screen, Sign Up with email, Sign Up with nickname and password)

Notes:

6. Reset Camera

  1. Go to the device homepage, select the camera that needs to be reset, and long-press it to remove it from the app.
  2. Press the camera's Reset button for 5-10 seconds until you hear a "Boogu" tone.
  3. Connect the camera again as a new device.

(Screenshots show the app interface for deleting a device and the prompt to add a new device.)

7. Add Camera to App

7.1 Preparations for Connection

  1. Insert Micro SD Card: Insert a Micro-SD card into the camera to store video clips, or activate the free 7-day Cloud Service. Videos will not be saved without a Micro-SD card or cloud service.
  2. Check Wi-Fi Compatibility: The camera only works with 2.4GHz Wi-Fi and does not support 5GHz. If your router is dual-band, ensure it is set to 2.4GHz mode for the camera to function.
  3. Ensure Same Network Connection: For successful pairing, ensure both your phone and the camera are connected to the same network.
  4. Proximity to Router: When establishing a connection, place the camera near the router (recommended distance: 10-15 feet).

Note: Connect the camera near the router before installation to ensure a stable signal. Then, check the network at the installation site to avoid connection problems.

(Screenshot shows phone's Wi-Fi settings, highlighting 2.4GHz selection.)

7.2 Adding Methods

Method 1: Bluetooth Setup (Recommended)

  1. Tap "Add" or the "+" symbol in the upper right corner on the homepage, then tap "Add Device".
  2. If Bluetooth is not enabled on your phone, a pop-up will appear. Please allow it to turn on Bluetooth.
  3. Once Bluetooth is turned on, the app will automatically search for available devices. Select the device you wish to connect to from the search list.
  4. Select the 2.4GHz Wi-Fi network the camera should connect to and enter the password. If Bluetooth is enabled, the app will automatically display available 2.4GHz Wi-Fi networks. Note that 5GHz Wi-Fi networks will not be displayed. If you cannot find your Wi-Fi network, please contact your router provider to check the 2.4GHz Wi-Fi settings.
  5. The app will then automatically proceed to the Wi-Fi connection page. Upon successful connection, a tone will sound, and the camera's indicator light will turn solid blue. Click "Next" to edit the camera name and select a family. Click "Done" to complete the setup.
  6. If the connection fails, check the reason and resolution displayed in the app. Long-press the Reset button until you hear a "Boogu" tone to reset the camera and restart, or try the other methods below.

(Screenshots illustrate the app's Bluetooth setup process.)

Method 2: QR-App-Code Setup

Follow these steps to set up using a QR code generated by the app:

  1. Tap "Add Device" and then "Scan Code".
  2. Select the camera from the list.
  3. Power on the camera.
  4. Enter your Wi-Fi password.
  5. Prepare for scanning by removing protective film from the lens and placing the camera and phone near the router.
  6. Scan the QR code displayed on your phone with the camera.

(Screenshots show the app flow for QR-App-Code setup, including Wi-Fi setup and scanning.)

Method 3: QR-Device-Code Setup

  1. Tap "+", then select "Scan Code" and scan the QR code on your device.
  2. Select the device you wish to add. Ensure your phone has a 2.4GHz Wi-Fi connection, then tap "Next".
  3. Return to the "ZUMIMALL" application, select the Wi-Fi network, enter the password, and then tap "Next". Note: All routers, even those with 5G capability, also have a 2.4G signal. Simply set up a 2.4GHz Wi-Fi in your router settings and select the 2.4G signal during configuration.
  4. When establishing a connection, ensure the router, mobile phone, and camera are placed as close together as possible.

(Screenshots illustrate the app's QR-Device-Code setup process.)

8. Wireless Chime Connection

  1. Power on the Wireless Chime: First, remove the protective film from the AAA batteries. Insert the batteries into the wireless chime, ensuring they are aligned with the positive (+) and negative (-) markings in the battery compartment. (Note: The wireless chime requires AAA batteries, which are available everywhere. The included AAA batteries are not rechargeable.)
  2. Prepare for Connection: Press and hold the Connection/Volume button until the indicator blinks blue, signaling that the wireless chime is ready for pairing.
  3. Link the Video Doorbell: Within 5 seconds after completing step 2, briefly press the button on the video doorbell to establish the connection. A tone will sound, indicating that the connection has been successfully established. (Note: Ensure the video doorbell is placed near the wireless chime during the setup process.)
  4. Chime Settings:
    • To adjust the volume of the wireless chime, briefly press the Connection/Volume button to cycle through the available volume levels.
    • To change the ringtone of the wireless chime, briefly press the Ringtone button until you find the desired ringtone.

Notes:

(Diagrams show the chime and doorbell with connection indicators.)

9. Camera Installation

9.1 Preparation of Installation

  1. Surface Selection: Choose a clean, smooth, and dry surface for mounting the bracket. Avoid uneven surfaces such as wood veneers or drywall.
  2. Remove Bracket: The camera comes with a bracket and a screw set. Remove the bracket from the doorbell before installation.
  3. Mounting the Bracket:
    1. Using Screws: Position the bracket at the desired location on the wall and mark the screw holes. If mounting on drywall, use the included anchors to secure the bracket. Fasten the bracket with the included screws.
    2. Using Adhesive Stickers: Apply the included adhesive stickers to the back of the bracket. Note that the stickers take approximately 1 hour to reach 50% adhesion and 72 hours for full adhesion.
  4. Mounting the Doorbell: Attach the doorbell to the bracket, ensuring it is correctly aligned. Press until you hear a click, indicating the doorbell is securely fastened. All set! Press the doorbell button to perform a test.

Notes:

  • Avoid Strong Light Sources: Do not position the camera facing strong light sources, mirrors, windows, or swimming pools.
  • Minimize Interference: Keep the camera away from power outlets, air conditioning vents, humidifiers, and heating vents.
  • Maintain Distance: Ensure the camera is at least 1 meter away from other wireless devices (e.g., microwaves, Wi-Fi routers) to avoid interference.

(Diagrams show bracket mounting with screws and adhesive, and attaching the doorbell.)

9.2 Installation Position and Angle

  1. Positioning for Motion Detection:
    • Your doorbell has a 120° field of view and a 100° detection range.
    • For the best viewing angle and optimal motion detection, it is recommended to mount the doorbell at least 160 cm (5 feet) above the ground.
  2. Optimal Placement: Position the doorbell so that movement crosses the camera's field of view from the side, rather than directly approaching or moving away from the doorbell.

(Diagrams illustrate the recommended mounting height and side-vs-frontal placement for motion detection.)

10. Equipment Menu

The ZUMIMALL app provides various functions accessible through its menu. Here is a breakdown of the common interface elements:

# Function # Function
1 Add Device and Scan Code 13 Manual Setup
2 More Functions 14 Playback
3 Real-time 15 Original Sound
4 Live View Button 16 Two-Way Talk
5 Other Camera 17 Motion Detection On/Off
6 Camera Name 18 Album
7 Playback 19 Sound On/Off
8 Settings 20 Screenshot
9 Device Homepage 21 Video Band
10 Messages 22 Clarity
11 Personal Homepage 23 Full Screen View
12 End Live View

(Screenshots of the app interface are referenced.)

11. PIR Motion Detection

11.1 Setting the Motion Detection Alarm

Sensitivity Setting: Adjust the motion detection sensitivity from 1 to 5. The settings are illustrated below.

Sensitivity Detection Range
1-3 3.3-10ft (1-3m)
3-5 10-16.4ft (3-5m)

Notes:

  • Higher sensitivity increases the PIR detection range but may lead to faster battery drain.
  • "Humanoid Detection Accuracy" differs from "Detection Sensitivity". Lower humanoid detection accuracy may increase false alarms, while higher settings require a more complete human form for triggering, which may occasionally lead to missed detections.

(Screenshots show app interface for motion detection settings.)

11.2 Alarm Notification

  • Recording Type: This camera does not support continuous 24/7 recording. It is activated only when motion is detected.
  • System Responses:
    • Alarm Notifications: Receive audible notifications via the app.
    • Storage: Images and videos are automatically saved to the Micro-SD card or cloud storage.

11.3 Recording/Playback/Deletion

  1. View Recordings: On the "MESSAGES" page, tap "Alarm Messages" to view all recorded events.
  2. Playback/Delete: Use the buttons to play back or delete recordings.
  3. Save/Share: Screenshots and manually recorded videos from Live, History, or Cloud pages are saved under "Pictures & Videos". These files can be saved to your phone's album or shared directly.

(Screenshots show the app interface for viewing alarm messages and recordings.)

12. Storage Instructions

  1. Manual Storage: Go to the live video feed and record manually by clicking the "Record" button to start or stop. Recordings are saved in your app's album. Recording stops automatically when you leave the live view.
  2. Micro SD Card: The camera supports Micro SD cards (not included) up to 256 GB. It records continuously and overwrites the oldest recordings when the card is full.
  3. Cloud Storage Plan: Click the "Simple Cloud Storage" button to start free recording of 6-second videos in a 7-day loop. No code is required for cloud storage activation; it will be activated automatically after payment.

Note: If you have selected the wrong cloud plan, please contact us via the app's help section for assistance.

(Screenshots show the app interface for manual recording and cloud storage options.)

13. Power Saving Settings

13.1 Alarm Interval

This feature helps avoid repeated alarms for the same event. You can set an alarm interval of varying lengths. For example, if the interval is set to 5 minutes and the camera is triggered at 08:00, you will receive an alarm notification, but no further alarm notifications within the next 5 minutes, even if motion detection continues.

Note: This function is turned off by default. You can activate it if needed.

13.2 Recording Time

You can set different recording lengths. For instance, if the recording length is set to 10 seconds, you can view a 10-second alarm video in the cloud playback after the camera is triggered.

(Screenshots show app settings for motion detection and recording time options.)

13.3 Alarm Schedule

You can set a weekly or daily alarm schedule as needed. For example, if the camera's operating hours are set from 0:00 to 1:00 AM, the camera will only be triggered and record alarm video during this period.

Note: Up to 4 time slots can be set for the alarm schedule.

13.4 Battery Management

  1. The camera features a built-in high-performance battery that can last 2 to 3 months, assuming the camera wakes up 15 times per day and records videos for 10 minutes each day. Note: Battery life depends on how frequently the camera is activated. The more it is activated, the faster the battery will drain. It is recommended to reduce the "motion detection" sensitivity or turn it off occasionally.
  2. When the battery level drops below 20%, the app will send you a reminder to charge the camera.
  3. Please use a 5V/2A charging cable (included) or a 5V/2A charger (not included) to charge the video doorbell. A full charge takes approximately 8-12 hours. When the batteries are charging, the red light next to the charging port will illuminate; when the batteries are fully charged, the blue light next to the charging port will illuminate.

Notes:

  • The built-in batteries are not fully charged, and the device is powered off due to safety regulations for shipping.
  • Please fully charge the device before first use.

14. Multi-Camera Management

View up to 4 cameras simultaneously live.

(Screenshot shows the app interface for managing multiple cameras, including a grid view.)

15. Shared Use by Multiple Users

Notes:

Steps to Share:

  1. User B installs the ZUMIMALL app on their phone and creates a new account (the country selected during registration must match yours).
  2. User A clicks "Add" in the app on their phone.
  3. User A scans User B's QR code or enters User B's account ID.
  4. User B accepts the share and updates the device page.

(Screenshots illustrate the sharing process: navigating to the share function, choosing sharing methods, scanning QR code, adjusting permissions, and accepting a shared device.)

16. How to Find the SN Number?

If you have further questions, please send us the SN number of your camera and describe the problem you encountered. We will resolve it as quickly as possible.

Email: Support@zumimall.com

Steps to find the SN Number:

  1. Click on "Settings".
  2. Click on "Device Information".
  3. View the SN number.

(Screenshots show the app interface guiding users to find the SN number.)

17. FAQ

17.1. Connection Problems

Q1: The camera does not turn on

A1:

  • Ensure the power switch is turned on.
  • Charge the battery using a DC 5V/2A adapter. The charging indicator should light up red during charging and turn blue when fully charged.

Q2: Wi-Fi connection failed during initial setup

A2:

  • Check the correct Wi-Fi password and ensure you are using the 2.4GHz network.
  • Move the camera closer to your router to get a stronger signal.
  • Set the Wi-Fi encryption to WPA2-PSK/WPA-PSK.
  • Ensure the SSID is not longer than 31 characters and the password is not longer than 64 characters.
  • Verify that DHCP is enabled on your router.
  • Avoid special characters in the network name and password.
  • Use the Admin password if there are separate Admin and Guest networks.
  • Ensure that not too many devices are connected to avoid IP address conflicts.
  • Keep the camera at least 1 meter away from other wireless devices and metal objects to avoid interference.
  • If necessary, reset the camera by pressing the "Reset" button until you hear a "Boogu" tone, then re-establish the connection.

Q3: How can I distinguish between 2.4GHz and 5GHz Wi-Fi?

A3:

  1. Check the router documentation: Refer to your router's manual or contact support.
  2. Use a dual-band router: Access your router settings via your computer or phone.

Log in and rename your Wi-Fi networks so they clearly indicate 2.4 GHz and 5 GHz (e.g., "Network_2.4GHz" and "Network_5GHz"). Avoid mixing bands to identify them clearly. Connect to the 2.4GHz network on your phone and then connect your camera.

Q4: Why does the camera not connect to Wi-Fi even after correctly selecting 2.4 GHz and entering the password?

A4:

  • Ensure your camera and phone are on the same network.
  • Verify that DHCP is enabled on your router.
  • Confirm that your network is operating in the 2.4GHz band and that the Wi-Fi authentication method is set to WPA2-PSK or a similar method.
  • Avoid special characters in the network name and password.
  • Use the Admin password for networks with Admin and Guest options.
  • Check the Wi-Fi signal strength and remove the Micro-SD card if connection problems persist.
  • Ensure there are no excessive devices causing IP conflicts.
  • Keep the camera away from wireless devices and metal objects.
  • Reset the camera if you are changing the Wi-Fi network.

17.2. Functionality Problems

Q5: Does the camera show red lights when night vision is activated?

A5: The camera's infrared lamps emit a faint red light during night vision, but the image quality remains clear even in poor lighting conditions.

Q6: What is the maximum recording time?

A6: The recording time can be set in the app, with options ranging from 10 to 30 seconds.

17.3. Device Setup Problems

Q9: QR code on the phone cannot be scanned (battery is fully charged)

A9:

  • Remove the protective film from the camera lens.
  • Clean the lens with a dry paper towel.
  • Adjust the distance between the camera and phone to focus better.
  • Scan the QR code in good lighting.
  • If the problem persists, contact support.

Q10: How far should the camera be placed from the router?

A10: The camera can connect up to 20 meters away in open areas. However, the actual range may vary depending on Wi-Fi strength and environmental factors. Place the camera closer to the router if the signal is weak.

Q11: Does my phone need to be connected to the same Wi-Fi as the camera to view it?

A11: No, your phone does not need to be connected to the same Wi-Fi network. As long as the camera is connected to the home WLAN, you can use Wi-Fi or mobile data to view the camera.

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