ZUMIMALL P10 Dual Lens Video Doorbell

Brand Story

ZUMIMALL: Advanced and Affordable Home Security Leader.

Since our founding in 2008, Zumimall has been at the forefront of redefining home security. Our philosophy? Combining high-level specifications with convenience. Our results? Over one million premium yet affordable smart security products in homes and businesses worldwide.

As one of the world leaders in smart security technology, we have always prioritized consumer needs. We have created a range of products that blend seamlessly with the modern aesthetics of homes and businesses, while offering unparalleled security.

From suburban areas to urban centers worldwide, our reach spans numerous countries, safeguarding homes and businesses.

But we are not just for homeowners. Businesses, retailers, and various sectors rely on Zumimall to protect their assets and their people. Our commitment has always been clear: to provide smart, efficient, and elegant security solutions without breaking the bank.

Choose Zumimall and be part of the smarter, safer future we are building together.

Warranty Service

Thank you for your purchases and trust. We are optimizing our products and improving our lifetime customer service to offer you a better shopping experience. If you have any problems, please do not hesitate to email us. We will resolve your issues within 24 hours.

Furthermore, your advice and suggestions are always appreciated.

How to activate the 1-year free warranty extension?

Send us your order number and SN number via email. Please email us within 30 days of receiving the camera. Email: Support@zumimall.com

Product Service

Email: Support@zumimall.com

Distributor: Distributor@zumimall.com

More information about us

Web: www.zumimall.com

Facebook: www.facebook.com/zumimalloffice

Amazon Store: www.amazon.com/zumimall

1. Package Contents - P10

The package includes:

• Doorbell * 1
• Chime * 1
• Manual * 1
• Charging Cable * 1
• Screw Set * 1
• Adhesive Tape * 3
• Battery * 3

NOTE:

• The power adapter for the micro SD card is not included.
• Internal and text references for micro SD are the property of SanDisk Corporation and are not intended for commercial use.

2. Product Diagram

The doorbell unit features the following components:

• Photosensitive sensor
• Microphone
• Doorbell button
• LED indicator
• Lens
• Motion sensor (PIR)
• Charging indicator
• Integrated Lithium-ion battery
• Micro SD card slot
• Charging port
• Reset button
• Power port

Status Indicator Light Meanings:

• Solid red light: Camera is shutting down normally.
• Flashing red light: Waiting for Wi-Fi connection (slow flash) or connecting to Wi-Fi (fast flash).
• Flashing blue light: Connection in progress.
• Solid blue light: Camera has been successfully paired.

Micro SD Card Slot: Supports local storage up to 256 GB.

Reset: Press and hold for 5 seconds to reset the camera.

Charging Indicator:

• Solid red light: Battery is charging.
• Solid blue light: Charging is complete.

Battery: Integrated rechargeable batteries.

3. Meet the Chime

The chime unit has the following features:

• Ringer button
• Connection/Volume button: Press and hold to pair the doorbell, short press to adjust volume (5 levels).
• Battery slot
• Speaker
• Charging port

NOTE: Please observe battery polarity during installation.

4. Download and Install the App

Download the ZUMIMALL app from Google Play™ or the App Store™. Alternatively, scan the QR codes provided with your smartphone.

NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

Required Permissions:

1. Allow ZUMIMALL app to access mobile cellular data and wireless LAN; otherwise, it cannot connect to the camera.
2. Allow ZUMIMALL app to receive push notifications; otherwise, the phone will not receive alerts when motion is detected.

5. Account Registration

New users must register with the ZUMIMALL app using an email address. Click "Sign Up" to create a new account and follow the steps to complete registration.

Steps:

1. Step 1: Welcome screen.
2. Step 2: Sign Up screen (enter email, agree to terms).
3. Step 3: Sign Up screen (enter nickname, password, confirm password).

NOTES:

• Accept Terms: Read and accept the User Agreement and Privacy Policy before proceeding.
• Use a valid email: Provide a correct email to receive verification codes for password reset.
• Select the correct region: Choose the correct region during registration. Cameras cannot be shared between accounts in different regions, and your account will only be accessible with the country selected during login.

6. How to Reset the Camera

1. Go to the device's home page, select the camera to be reset, and long-press to remove it from the app.
2. Press the camera's reset button for 5-10 seconds until you hear a "Boogu" sound.
3. Reconnect the camera as a new device.

7. Add Camera to the App

7.1 Preparation for Connection

1. Insert a Micro SD card: Insert a Micro SD card into the camera to save video clips, or utilize the 7-day free cloud service. Without a Micro SD card or cloud service, no video will be saved.
2. Check Wi-Fi Compatibility: The camera only works with 2.4 GHz Wi-Fi and does not support 5 GHz. If your router is dual-band, ensure it is set to 2.4 GHz mode for camera operation.
3. Ensure Same Network Connection: For successful pairing, ensure both your phone and the camera are connected to the same network.
4. Proximity to Router: When connecting to the network, place the camera close to the router (recommended within 10-15 feet).

NOTE: Before installing the camera, connect it near the router to ensure a stable signal. Then, check the network at the installation location to avoid disconnection issues.

7.2 Adding Methods

Method 1: Bluetooth Configuration (Recommended)

Follow these steps:

1. On the home page, tap "Add" or the "+" icon in the top right corner, then tap "Add Device".
2. If your phone's Bluetooth is not enabled, a pop-up will appear. Allow it to activate Bluetooth.
3. Once Bluetooth is activated, the app will automatically search for available devices. Select the device you want to connect to from the search list.
4. Select the 2.4 GHz Wi-Fi network you want the camera to connect to and enter the password. With Bluetooth active, the app will automatically display available 2.4 GHz Wi-Fi networks. Note that 5 GHz Wi-Fi networks will not be shown. If you cannot find your Wi-Fi network, contact your router provider to check 2.4 GHz Wi-Fi settings.
5. The app will automatically proceed to the Wi-Fi connection page. A sound will be emitted, and the camera's indicator light will turn solid blue when the connection is successful. Click "Next" to rename the camera and choose a family. Click "Done" to complete the configuration.
6. If the connection fails, check the reason and resolution shown in the app. Long-press the reset button until you hear a "Boogu" sound to reset the camera and start over, or try the other methods.

Method 2: App QR Code Configuration

Follow these steps:

1. Tap "Add Device".
2. Select the camera.
3. Power on the camera.
4. Enter the Wi-Fi password.
5. Prepare for scanning.
6. Scan the QR code.

The process involves completing the Wi-Fi setup, preparing the device by following on-screen instructions, and then scanning the QR code displayed on the phone with the camera.

Method 3: Device QR Code Configuration

1. Click "+", then select "Scan Code" and scan the QR code on your device.
2. Select the device you want to add. Check if your phone's Wi-Fi is 2.4 GHz, then click "Next".
3. Return to the "ZUMIMALL" application, select the Wi-Fi network, and enter the password, then click "Next". NOTE: All routers, including those with 5G capability, also have a 2.4G signal. Simply set up a 2.4GHz Wi-Fi in the router settings and select the 2.4G signal during configuration.
4. During connection, ensure the router, mobile phone, and camera are as close as possible.

8. Wireless Chime Connection

Powering on the Wireless Chime

Start by removing the protective film from the AAA batteries. Insert the batteries into the wireless chime, ensuring they are correctly aligned according to the positive (+) and negative (-) markings in the battery compartment. (Note: The wireless chime requires AAA batteries, which are widely available. The included AAA batteries are non-rechargeable.)

Preparation for Connection

Press and hold the Connection/Volume button until the indicator light flashes blue, indicating the wireless chime is ready to be paired.

Connecting the Video Doorbell

Within 5 seconds of completing step 2, briefly press the button on the video doorbell to initiate pairing. An audible chime will sound, indicating a successful connection. (Note: During configuration, ensure the video doorbell is positioned close to the wireless chime.)

Chime Settings

• To adjust the wireless chime's volume, briefly press the Connection/Volume button to cycle through the available volume levels.
• To change the wireless chime's ringtone, briefly press the Ringer button until you find the desired ringtone.

NOTE:

• An unlimited number of chimes can be connected to one video doorbell, and each chime can be connected to a maximum of eight video doorbells.
• To prepare a chime for connection or to disconnect it from a paired video doorbell, press and hold the Connection/Volume button.

9. Camera Installation

9.1 Preparation for Installation

1. Surface Selection: Choose a clean, smooth, and dry surface for mounting the bracket. Avoid irregular surfaces like wood veneers or plaster walls.
2. Bracket Removal: The camera comes with a bracket and a screw kit. Before installation, remove the bracket from the doorbell.
3. Mounting the Bracket:
   1. Using Screws:
      • Position the bracket on the desired wall and mark the screw holes.
      • If mounting on drywall, use the provided drywall anchors to secure the bracket.
      • Fasten the bracket in place using the provided screws.
   2. Using Adhesive Strips:
      • Apply the provided adhesive strips to the back of the bracket.
      • Note that the adhesive strips take approximately 1 hour to reach 50% of their maximum adhesion strength and 72 hours to reach full adhesion strength.
4. Mounting the Doorbell:
   • Secure the doorbell to the bracket, ensuring it is correctly aligned. Push until you hear a click, indicating it is firmly in place.
   • All set! Press the doorbell button to perform a test.

NOTES:

• Avoid Intense Light: Do not position the camera facing intense lights, mirrors, windows, or swimming pools.
• Minimize Interference: Keep the camera away from electrical outlets, air conditioning vents, humidifiers, and heating vents.
• Maintain Distance: Ensure the camera is positioned at least 1 meter away from other wireless devices (e.g., microwaves, Wi-Fi routers) to avoid interference.

9.2 Mounting Position and Angle

1. Positioning for Motion Detection:
   • The doorbell has a 120-degree field of view and a 100-degree human detection range.
   • For the best viewing angle and optimal motion detection performance, it is recommended to mount the doorbell at least 5 feet (160 cm) from the ground.
2. Optimal Placement:

   Position the doorbell so that movement crosses the camera's field of view laterally, rather than approaching or moving away directly from the doorbell.

   • Front-mounted doorbell
   • Side-mounted doorbell

10. Device Menu

The device menu within the app provides access to various functions:

Main Interface Elements:

• 1. Add Device & Scan Code: For adding new devices or scanning QR codes.
• 2. Other Functions: Access to additional features.
• 3. Real-time: Live video feed.
• 4. Live View Button: Initiates or stops the live video stream.
• 5. Another Camera: Switch between different cameras if multiple are connected.
• 6. Camera Name: Displays or allows renaming of the camera.
• 7. Playback: Access recorded footage.
• 8. Settings: Device configuration options.
• 9. Device Home Page: Main dashboard for the device.
• 10. Messages: View alerts and notifications.
• 11. Personal Home Page: User profile and settings.
• 12. Exit Live View: Closes the live streaming interface.
• 13. Manual Setting: For manual adjustments.
• 14. Playback: Review recorded events.
• 15. Original Sound: Control original audio.
• 16. Two-way Communication: Enables talk and listen features.
• 17. Motion Detection On/Off: Toggle motion detection.
• 18. Album: Access saved photos and videos.
• 19. Audio On/Off: Control microphone and speaker.
• 20. Screenshot: Capture a still image from the live feed.
• 21. Video Cassette: Access video recordings.
• 22. Clarity: Adjust video quality.
• 23. Full Screen Display: View the feed in full screen.

11. PIR Motion Detection

11.1 Setting Motion Detection Alarm

Sensitivity Adjustment:

Adjust the motion detection sensitivity from 1 to 5. Refer to the table for distance detection:

NOTE:

• Higher sensitivity increases PIR detection range but may lead to faster battery consumption.
• "Humanoid Detection Accuracy" differs from "Detection Sensitivity". Lowering humanoid detection accuracy increases false alarms, while higher settings require a more complete human form for activation, which may occasionally cause missed detections.

11.2 Alarm Notification

• Recording Type: This camera does not support continuous 24/7 recording. It activates only when motion is detected.
• System Reactions:
  • Alarm Notifications: Receive audible alerts via the app.
  • Storage: Images and videos are automatically saved to the Micro SD card or cloud storage.

11.3 Recording/Playback/Deletion

1. View Recordings: On the "MESSAGES" page, tap "Alarm Messages" to view all recorded events.
2. Playback/Deletion: Use the provided buttons to play or delete recordings.
3. Save/Share: Screenshots and manually recorded videos from live, history, or cloud pages are saved in Photos and Videos. These files can be stored in the phone's album or shared directly.

12. Storage Instructions

Manual Storage

• Go to the live video feed and manually record by clicking the "Record" button to start or stop.
• Recordings will be stored in your app's album.
• Exiting the live view will automatically stop the recording.

Micro SD Card

• The camera supports Micro SD cards (not included) up to 256 GB.
• It will record continuously and overwrite older recordings when the card is full.

Cloud Storage Plan

• Click the "Basic Cloud Storage" button to start recording 6-second videos in a 7-day cycle for free.
• No code is required to activate cloud storage; it will activate automatically after payment processing.

NOTE: If you select the wrong cloud plan, contact us via the app's Help section for assistance.

13. Power Saving Settings

13.1 Alarm Interval

This function helps avoid repeated alarms for the same event. You can set an alarm interval of varying duration. For example, if the interval is set to 5 minutes and the camera is triggered at 08:00, you will receive an alarm message, but no further alarm notification will be received within the next 5 minutes, even if motion detection continues.

NOTE: This function is disabled by default. You can enable it when necessary.

13.2 Recording Time

You can set different recording durations. For example, if the recording duration is set to 10 seconds, after the camera is triggered, you can view a 10-second alarm video in the cloud playback history.

13.3 Alarm Schedule

You can set a weekly or daily alarm schedule as needed. For example, if the camera's operating hours are set from 0:00 to 1:00, the camera will be activated and record the alarm video only during this period.

NOTE: You can set up to 4 time periods for the alarm schedule.

13.4 Battery Management

1. The camera is equipped with a high-capacity integrated battery that can last 2-3 months, assuming the camera is activated 15 times a day and records video for 10 minutes daily. NOTE: Battery life depends on the camera's activation frequency. The more it is activated, the faster the battery drains. It is recommended to lower the "Motion Detection" sensitivity or disable it from time to time.
2. When the battery charge is below 20%, the app will send you reminders to recharge the camera.
3. Please use a 5V/2A charging cable (included) or a 5V/2A charger (not included) to charge the video doorbell. A full charge takes approximately 8-12 hours. When the batteries are charging, the red light next to the charging port will be on; when the batteries are fully charged, the blue light next to the charging port will be on.

NOTES:

• Integrated batteries are not fully charged, and the device is powered off due to shipping safety regulations.
• FULLY CHARGE the device before first use.

14. Multi-Camera Management

View up to 4 cameras simultaneously in a quad screen layout.

15. Multi-User Sharing

NOTES:

• An App account (A) cannot be registered on multiple devices simultaneously.
• One camera cannot be connected to multiple App accounts.
• However, a camera can be shared from account A to account B.

Sharing Steps:

1. User B downloads the ZUMIMALL app on their phone and creates a new account. (The country selected during registration must be the same as yours).
2. User A clicks "Add" in the app on their phone.
3. User A scans User B's QR code or enters User B's account ID.
4. User B accepts the sharing and refreshes the device page.

The process involves navigating to the "Share" option, choosing a sharing method (QR code or account ID), and then the recipient accepting the share request.

16. How to Find the SN Number?

If you have further questions, please send us your camera's SN number and describe the problem you encountered. We will resolve it as soon as possible.

Email: Support@zumimall.com

To find the SN number:

1. Click on "Settings".
2. Click on "Device Information".
3. View the SN.

17. FAQ

17.1. Connection Problems

Q1: The camera does not turn on.

A1: Ensure the power switch is on. Charge the battery using a DC 5V/2A adapter. The charging indicator should light up red during charging and turn blue when charging is complete.

Q2: Cannot connect to Wi-Fi during initial setup.

A2: Verify the correct Wi-Fi password and ensure you are using a 2.4 GHz network. Move the camera closer to the router for a stronger signal. Set Wi-Fi encryption to WPA2-PSK/WPA-PSK. Ensure the SSID is up to 31 characters and the password is within 64 characters. Check that DHCP is enabled on the router. Avoid special characters in the network name and password. Use the administrator password if there are separate administrator and guest networks. Ensure too many devices are not connected to avoid IP address conflicts. Keep the camera at least 1 meter away from other wireless devices and metallic objects to prevent interference. Reset the camera if necessary by pressing the "Reset" button until you hear a "Boogu" sound, then reconnect.

Q3: How do I distinguish between 2.4 GHz and 5 GHz Wi-Fi?

A3: 1. Check your router's documentation: consult the router manual or contact support. 2. Use a dual-band router: Access router settings via computer or phone. Access and rename your Wi-Fi networks to clearly indicate 2.4 GHz and 5 GHz (e.g., "Network_2.4 GHz" and "Network_5 GHz"). Avoid merging bands for clear identification. Connect to the 2.4 GHz network on your phone, then connect your camera.

Q4: Why can't the camera connect to Wi-Fi after correctly selecting 2.4 GHz and entering the password?

A4: Ensure your camera and phone are on the same network. Verify that DHCP is enabled on your router. Confirm your network is 2.4 GHz and the Wi-Fi authentication method is set to WPA2-PSK or similar. Avoid special characters in the network name and password. Use the administrator password for networks with both administrator and guest options. Check Wi-Fi signal strength and remove the Micro SD card if connection issues persist. Ensure there are no excessive devices causing IP conflicts. Keep the camera away from wireless devices and metallic objects. Reset the camera if you change Wi-Fi networks.

17.2. Functionality Problems

Q5: Will the camera show red lights when night vision is activated?

A5: The camera's infrared lamps emit faint red lights during night vision, but the image quality remains sharp in low-light conditions.

Q6: What is the maximum recording duration?

A6: The recording time can be set in the app, with options ranging from 10 to 30 seconds.

Q7: Why am I not receiving push notifications on my phone?

A7: Ensure "Receive alert notifications" is enabled in the app. Check your phone's settings to allow notifications from the app. Ensure the app is running in the background (for Android users).

17.3. Device Configuration Problems

Q8: Why can't I hear any sound from my camera?

A8: Ensure the sound icon is activated for live audio. Enable the microphone and speaker function in the audio settings and set an appropriate volume.

Q9: Cannot scan the QR code on the phone (battery is fully charged).

A9: Remove the protective film from the camera lens. Clean the lens with a dry paper towel. Adjust the distance between the camera and the phone for better focus. Scan the QR code in good lighting conditions. If problems persist, contact support.

Q10: At what distance should the camera be placed from the router?

A10: The camera can connect up to 20 meters away in open areas. However, the effective range may vary based on Wi-Fi strength and environmental factors. Place the camera closer to the router if the signal is weak.

Q11: To view the camera's content, does my phone need to be connected to the same Wi-Fi network?

A11: No, your phone does not need to be on the same Wi-Fi network. As long as the camera is connected to your home Wi-Fi, you can use WLAN or cellular data to view the camera.