ATEN VanCryst™ VE803 HDMI USB Extender User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio interference.

Achtung

Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement

유선 제품용/A급기기(업무용 방송 통신 기기) 이 기기는 업무용 (A급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정 외의 지역에서 사용하는 것을 목적으로 합니다.

Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

CAN ICES-003 (A) / NMB-003 (A)

HDMI Trademark Statement

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

RoHS

This product is RoHS compliant.

About this Manual

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

• Chapter 1, Introduction: Introduces the VE803 system, its purpose, features, benefits, and front/back panel components.
• Chapter 2, Hardware Setup: Details how to set up your installation, including necessary steps for operation.
• Chapter 3, Basic Operation: Explains how to use the EDID switch and EQ switch to adjust picture quality.
• Appendix: Provides specifications and other technical information regarding the VE803.

Package Contents

Basic Package

The basic VE803 package consists of:

• 1 VE803T HDMI USB Extender
• 1 VE803R HDMI USB Extender
• 1 power adapter
• 1 USB cable (1.8 m)
• 1 mounting kit
• 1 user instructions*

Check to make sure that all components are present and undamaged. If you encounter a problem, contact your dealer. Read this manual thoroughly and follow installation and operation procedures carefully to prevent damage to the unit or connected devices.

*Features may have been added to the VE803 since this manual was published. Please visit the ATEN website for the most up-to-date version.

User Information

Online Registration

Register your product at the ATEN online support center:

• International: http://eservice.aten.com

Telephone Support

For telephone support, call the following numbers:

User Notice

All information, documentation, and specifications in this manual are subject to change without prior notification by the manufacturer. ATEN makes no representations or warranties, expressed or implied, regarding the contents and disclaims warranties of merchantability or fitness for any particular purpose. Software described is sold or licensed "as is". The buyer assumes the entire cost of servicing, repair, and any incidental or consequential damages resulting from software defects.

ATEN is not responsible for radio/TV interference caused by unauthorized modifications. Users are responsible for correcting such interference.

ATEN is not responsible for damage incurred if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Conventions

This manual uses the following conventions:

• Monospaced text: Indicates text to be keyed in.
• [Key]: Indicates keys to be pressed (e.g., [Enter]). For key combinations, use plus signs (e.g., [Ctrl+Alt]).
• 1. Numbered lists: Represent sequential procedures.
• Bullet lists: Provide information without sequential steps.
• Start > Run: Indicates selecting an option (e.g., opening the Start menu and selecting Run).
• [Important Information]: Indicates critical information.

Product Information

For information about ATEN products and connectivity solutions, visit ATEN online or contact an ATEN Authorized Reseller. Visit the ATEN website for locations and telephone numbers:

• International: http://www.aten.com
• North America: http://www.aten-usa.com

1. Introduction

Overview

The VE803 HDMI USB Extender extends HDMI signals up to 60 meters using two Cat 5e cables. It supports 1080i signals up to 60 meters and 1080p signals up to 40 meters. The unit features USB connectors for extending USB devices, enabling touch panel control from a remote display or controlling the remote display from the local unit. The VE803 is ideal for transportation centers, medical facilities, shopping malls, and other locations requiring kiosk touch panel control. The local unit can be powered via USB cable when connected to an appropriate source device. The VE803 is HDCP compliant, offering an HDMI extender solution for various applications.

Features

• Uses two Cat 5e cables to connect local and remote units.
• Extends 1080p by 40m; extends 1080i by 60m.
• Superior video quality supporting HDTV resolutions from 480p to WUXGA (1920x1200).
• Supports USB touch panels.
• 8-segment Equalization adjustment switch optimizes display quality.
• Supports Dolby True HD and DTS HD Master Audio.
• Built-in 8KV / 15KV ESD protection.
• Transparent USB Support for all USB 2.0 full speed devices (12 Mbps).
• USB 2.0 compatible.
• Supports wide screen formats.
• HDMI (3D, Deep Color); HDCP compatible with signaling rates up to 2.25 Gbits.
• Transmitter unit powered via USB cable.

Requirements

Source Device

The following equipment must be installed on the source device or computer:

• HDMI Type A output connector(s).

Display Device

A display device or receiver with an HDMI Type A input connector.

Cables

• Use HDMI cables to connect the HDMI source and display device to the VE803T and VE803R.
• Use two Cat 5e cables to connect the VE803T to the VE803R.
• Use standard USB cables with Type-A to Type-B connectors to connect USB devices.

Note: Cables are not included. High-quality cables of appropriate length are recommended for optimal audio and video quality. Contact your dealer for correct cable sets.

Maximum cable distances:

• 40 m at 1080p @ 24-bit color depth.
• 60 m at 1080i @ 24-bit color depth.

Components

VE803T Right View

• 1: Power LED (Lights green to indicate power).
• 2: Power Jack (Connects power adapter cable).
• 3: HDMI In (Connects to HDMI source device).
• 4: USB Type-B Port (Connects to source controller device).

VE803T Left View

• 5: HDMI Port (Connects to VE803R via Cat 5e cable; carries TMDS/HDMI signal).
• 6: USB Port (Connects to VE803R via Cat 5e cable; carries DDC/USB signal).
• 7: EDID Switch (Sets EDID mode: Bypass or Default).

VE803R Right View

• 1: LEDs (Three LEDs: Power, HDMI, USB; light green when properly connected).
• 2: Power Jack (Connects power adapter cable).
• 3: HDMI Out (Connects to HDMI display).
• 4: USB Type-A Port (Connects to display device for source control).

VE803R Left View

• 5: HDMI Port (Connects to VE803T via Cat 5e cable; carries TMDS/HDMI signal).
• 6: USB Port (Connects to VE803T via Cat 5e cable; carries DDC/USB signal).
• 7: EQ Switch (8-segment switch for video quality adjustment).

2. Hardware Setup

[Important Information] Important safety information regarding the placement of this device is provided on page 11. Please review it before proceeding.

Make sure that the power to all devices connected to the installation is turned off. Unplug the power cords of any computers that have the Keyboard Power On function.

Installation

Setting up the VE803 involves connecting all cables. Refer to the installation diagram and follow these steps:

1. Connect one end of an HDMI cable to the HDMI output port of your source device and the other end to the HDMI Input port on the VE803T.
2. Using the provided USB cable, connect one end (Type-B connector) to the USB port on the VE803T and the other end (Type-A connector) to the source device. Note: The VE803T is powered via this USB port. If power is insufficient, a second power adapter (not supplied) can be used to connect directly to a power outlet.
3. Use an HDMI cable to connect your HDMI display to the HDMI Output port on the VE803R.
4. Using a USB cable, connect one end (Type-A connector) to the USB port on the VE803R and the other end to your HDMI display (or another device, like a touchscreen). Note: The USB cable for the VE803R is not supplied.
5. Use a Cat 5e cable to connect the HDMI port on the VE803T to the HDMI port on the VE803R.
6. Use a second Cat 5e cable to connect the USB port on the VE803T to the USB port on the VE803R. Note: A second Cat 5e cable is required for EDID bypass and HDCP authentication.
7. Using the supplied power adapter, connect the VE803R to a power outlet.
8. Turn on the HDMI source and display devices.

Installation Diagram

The diagram illustrates the connection setup. The VE803T unit is connected to a 'Source' device using an HDMI cable (port 3) and a USB cable (port 4). The VE803R unit is connected to a 'Display' device using an HDMI cable (port 3) and a USB cable (port 4). Both the VE803T and VE803R units are interconnected via two Cat 5e cables: one connecting the HDMI ports (port 5 on both units) for the HDMI signal, and another connecting the USB ports (port 6 on both units) for the USB signal. The VE803R unit is shown connected to a power outlet via its power adapter (port 7).

3. Basic Operation

Overview

This chapter describes the EDID and Equalization (EQ) switch functions to adjust the HDMI display and obtain the best video quality.

EDID Switch

Extended Display Identification Data (EDID) contains a display's basic information and is used to communicate with the video source/system. The VE803 reads EDID information from the display to determine the best video resolution to send to the video source. Use the EDID switch on the VE803T to manually select EDID modes:

• EDID/DDC Bypass: Bypasses EDID/DDC, allowing display information to come directly from the HDMI display to the source device for best resolution determination.
• ATEN Default: Sends ATEN's default EDID setting to the video source for display resolution configuration.

Equalization Adjustment

The 8-segment Equalization (EQ) switch on the VE803R unit adjusts video quality. Use the EQ switch to improve flickering or blinking images:

• 7 = Strongest EQ
• 0 = Weakest EQ

Appendix

Safety Instructions

General

• Read and save all instructions for future reference.
• Follow all warnings and instructions marked on the device.
• This product is for indoor use only.
• Do not place the device on unstable surfaces (cart, stand, table, etc.) as falling could cause serious damage.
• Do not use the device near water.
• Do not place the device near or over radiators or heat registers.
• Ensure ventilation openings are not blocked or covered to prevent overheating and ensure reliable operation.
• Do not place the device on soft surfaces (bed, sofa, rug, etc.) that block ventilation. Avoid built-in enclosures unless adequate ventilation is provided.
• Never spill liquid of any kind on the device.
• Unplug the device before cleaning. Use a damp cloth; do not use liquid or aerosol cleaners.
• Operate the device from the power source indicated on the marking label. Consult your dealer or local power company if unsure of the available power type.
• Ensure all devices are properly grounded to prevent installation damage.
• Do not place anything on power cords or cables. Route cords and cables to prevent tripping hazards.
• Position system and power cables carefully, ensuring nothing rests on them.
• Never insert objects into cabinet slots, as they may touch dangerous voltage points or cause short circuits, risking fire or electrical shock.
• Do not attempt to service the device yourself; refer all servicing to qualified service personnel.
• [Warning] If the following conditions occur, unplug the device and bring it to qualified service personnel for repair:
• The power cord or plug is damaged or frayed.
• Liquid has been spilled into the device.
• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet is damaged.
• The device exhibits a distinct change in performance, indicating a need for service.
• The device does not operate normally when following operating instructions.
• Only adjust controls covered in the operating instructions. Improper adjustment may require extensive repair by a qualified technician.

Technical Support

International

• For online technical support (troubleshooting, documentation, software updates): http://eservice.aten.com
• For telephone support, see Telephone Support, page vi.

North America

When contacting ATEN, please have the following information ready:

• Product model number, serial number, and date of purchase.
• Computer configuration (operating system, revision level, expansion cards, software).
• Any error messages displayed.
• The sequence of operations leading to the error.
• Any other helpful information.

Specifications

Note: *HDMI/USB Port is equipped with TMDS, DDC and sends the HDMI/USB signal between the two units.

Limited Warranty

ATEN warrants its hardware against flaws in materials and workmanship for two [2] years from the original purchase date (warranty period may vary by region/country). This includes the LCD panel of ATEN LCD KVM switches. Select products have an additional year warranty (see A+ Warranty for details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

During the Warranty Period, ATEN will provide repair service at no charge. If a product is defective, ATEN may, at its discretion, choose to (1) repair the product with new or repaired components, or (2) replace the entire product with an identical or similar product that fulfills the same function. Replaced products assume the warranty of the original product for the remaining period or 90 days, whichever is longer. Replaced articles become customer property, and replaced components become ATEN property.

To learn more about ATEN's warranty policies, please visit: http://www.aten.com/global/en/legal/policies/warranty-policy/

© Copyright 2021 ATEN International Co., Ltd. Released: 8 April 2021 1:07 pm

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.