Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.
Suggestion
Shield twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.
CEFC UK 20 CA E3914
KCC Statement
유선 제품용/A급기기(업무용 방송 통신 기기) 이 기기는 업무용 (A급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정 외의 지역에서 사용하는 것을 목적으로 합니다.
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
CAN ICES (A) / NMB (A)
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
HDMI HIGH-DEFINITION MULTIMEDIA INTERFACE TM
ROHS
This product is RoHS compliant.
User Information
Online Registration
Be sure to register your product at our online support center:
International: http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International | 886-2-8692-6959 |
China | 86-400-810-0-810 |
Japan | 81-3-5615-5811 |
Korea | 82-2-467-6789 |
North America | 1-888-999-ATEN ext 4988 1-949-428-1111 |
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International: http://www.aten.com
Package Contents
Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer.
- 1 CE980 / CE990 USB True 4K DisplayPort / HDMI Optical KVM Extender (Local Unit)
- 1 CE980 / CE990 USB True 4K DisplayPort / HDMI Optical KVM Extender (Remote Unit)
- 1 DisplayPort cable
- 1 HDMI cable
- 1 microphone cable
- 1 speaker cable
- 1 USB Type-A to USB Type-B cable
- 2 SFP modules
- 2 mounting kits
- 1 foot pad set (8 pcs)
- 2 power adapters and power cords
- 3 HDMI combo port cable locks
- 1 user instructions
Contents
Compliance Statements ........................................................................................................................ ii
User Information ................................................................................................................................. iv
Online Registration .......................................................................................................................... iv
Telephone Support ............................................................................................................................ iv
User Notice ...................................................................................................................................... iv
Product Information .......................................................................................................................... v
Package Contents ........................................................................................................................... vi
Contents ......................................................................................................................................... vii
About this Manual ............................................................................................................................ ix
Conventions ..................................................................................................................................... x
1. Introduction
Overview ........................................................................................................................................ 1
Features ......................................................................................................................................... 2
Requirements ................................................................................................................................... 3
Local and Remote Consoles ............................................................................................................ 3
Computers ...................................................................................................................................... 3
Cables ............................................................................................................................................ 3
Components ................................................................................................................................... 5
CE980L / CE990L Front and Rear View ............................................................................................ 5
CE980R / CE990R Front and Rear View ............................................................................................ 7
2. Hardware Setup
Stacking and Rack Mounting ........................................................................................................... 9
Stacking ......................................................................................................................................... 9
Rack Mounting ............................................................................................................................ 10
Optional Rack Mounting ............................................................................................................... 10
Installation ..................................................................................................................................... 11
Grounding ...................................................................................................................................... 11
Connecting the Device ................................................................................................................... 12
3. Operation
Overview ...................................................................................................................................... 15
LED Display ................................................................................................................................... 15
USB Control Modes ...................................................................................................................... 16
Appendix
Safety Instructions ......................................................................................................................... 17
General ......................................................................................................................................... 17
Mounting ...................................................................................................................................... 19
Technical Support .......................................................................................................................... 20
International ................................................................................................................................... 20
North America ................................................................................................................................ 20
Specifications ................................................................................................................................. 21
RS-232 Pin Assignments ................................................................................................................. 23
Transmitter Front RS-232 Port ........................................................................................................ 23
ATEN Warranty Policy .................................................................................................................... 24
About this Manual
This User Manual is provided to help you get the most from your CE980 / CE990 USB True 4K DisplayPort / HDMI Optical KVM Extender. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.
Introduction: introduces you to the CE980 / CE990 units. Their purposes, features, and benefits are presented, and the functions of their panel components are described.
Hardware Setup: describes the steps that are necessary to quickly and safely set up your CE980 / CE990 units.
Operation: explains the fundamental concepts involved in operating the CE980 / CE990 units.
Appendix: provides specifications and other technical information regarding the CE980 / CE990 units.
Note:
- Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
- The product may be updated, with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit http://www.aten.com/global/en
Conventions
This manual uses the following conventions:
- Monospaced: Indicates text that you should key in.
- []: Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
- 1.: Numbered lists represent procedures with sequential steps.
- >: Bullet lists provide information, but do not involve sequential steps. Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start > Run means to open the Start menu, and then select Run.
- !: Indicates critical information.
1. Introduction
Overview
The ATEN CE980 / CE990 USB True 4K DisplayPort/HDMI Optical KVM Extenders ensure transmission of True 4K video, KVM and control signals over a single fiber optic cable, extending up to 10 km (CE990) / 300 m (CE980). Both models support HDR10 to deliver unparalleled True 4K video quality (3840 x 2160 @ 60 Hz, 4:4:4 / 4096 x 2160 @ 60 Hz, 4:4:4) with full color accuracy.
Thanks to a built-in DisplayPort / HDMI combo connector, the CE980 / CE990 allows for either HDMI or DisplayPort connection on both local and remote consoles, with video input and output selectable for flexible installation and mixed / matched display configurations between both ends. The CE980 / CE990 also extends keyboard / mouse control, RS-232, USB 2.0 data, and both stereo and embedded audio, including LPCM 7.1CH, Dolby TrueHD, Dolby Digital Plus, and DTS-HD Master Audio, over fiber optic cabling. The privilege control function enables easy access management between local and remote consoles through an Auto/Local or Auto/Remote pushbutton, allowing flexible control switching based on operational requirements.
The CE980 / CE990 is perfect for applications that require high-quality, long-distance KVM operation extension, such as healthcare facilities, post-production, manufacturing, and more.
Features
- DisplayPort/HDMI combo connector supports both DisplayPort and HDMI video interfaces
- Extends DisplayPort/HDMI video, keyboard/mouse control, stereo/ embedded audio, RS-232 control, and USB 2.0 signals over fiber optic cabling
- Ultra-long distance transmission up to 300m (CE980) or 10km (CE990)
- Supports True 4K video up to 4096 x 2160 / 3840 x 2160 @ 60 Hz (4:4:4) with HDCP 2.2/2.3 compliance
- Supports HDR10 for enhanced video quality
- Dual console operation – supports local and remote system control with configurable privilege modes (Auto/Local and Auto/Remote) for streamlined access management and operational efficiency
- USB 2.0 Hub – supports 2 ports for USB KB/MS and 2 ports for other USB peripherals
- Easily switch EDID priority between Local and Remote via hotkey
- Supports wide screen format
- Supports dual independent stereo audio – mic and speaker
- Supports lossless digital audio formats such as LPCM 7.1CH, Dolby TrueHD, Dolby Digital Plus, and DTS-HD Master Audio
- Versatile SFP Modules – 2A-141G (300 m, multi-mode for CE980) and 2A-142G (10 km, single-mode for CE990) offer 10Gbps transmission via a single fiber cable
- 2X-EA17 HDMI Lock Pro for combo connector to secure HDMI cables to selected devices and prevent signal loss caused by the connector detaching
- PC wakeup function via a single pushbutton through RS-232 channel
- Plug-and-play operation with no software or driver required
- DC Jack with screw-lock ensures stable and secure connection
- Built-in 8KV/15KV ESD protection
- Rack-mountable
- Firmware upgradeable
Requirements
Local and Remote Consoles
- A DisplayPort or an HDMI monitor capable of the highest resolution you will be using on any computer in the installation.
- A USB keyboard
- A USB mouse
- RS-232 serial port (optional)
- Microphone and speaker ports (optional)
Computers
The following equipment must be installed on each computer that is to be connected to the system:
- A DisplayPort or an HDMI port
- A USB port for the keyboard/mouse
- RS-232 serial port (optional)
- Microphone and speaker ports (optional)
Cables
For optimal signal integrity, and reducing layout complexity, we strongly recommend that you use the high quality custom cables provided in the package.
- Optical fiber cable (LC, Multi Mode) to connect the transmitter and receiver CE980 units.
Note: It is recommended that you use Multi Mode fibers that conforms to IEC 11801 (OM3) specifications. - Optical fiber cable (LC, Single Mode) to connect the transmitter and receiver CE990 units.
Note: It is recommended that you use Single Mode fibers that conforms to IEC 60793-2-50 B1.1 or ITU-T G.652.B specifications. - If you wish to utilize the CE980 / CE990's high-end serial controller function, you need to purchase an appropriate RS-232 serial cable.
Maximum Cable Distances
Connection | Distance |
Computer to Local Unit (CE980L / CE990L) | 5 m |
Local unit (CE980L / CE990L) to remote unit (CE980R / CE990R) | 300 m (CE980) 10 km (CE990) |
Remote Unit (CE980R / CE990R) to monitor | 5 m |
CE980L / CE990L Front and Rear View
Component Diagram:
Front View: 1. auto / local pushbutton, 2. audio input port, 3. audio output port, 4. USB Type-B port, 5. DisplayPort/HDMI input port, 6. USB control mode LEDs, 7. status LEDs (DisplayPort/HDMI in / link / power)
Rear View: 8. power jack, 9. optical output port, 10. DisplayPort/HDMI output port, 11. USB Type-A ports (USB peripheral), 12. USB Type-A ports (keyboard / mouse), 13. audio input port, 14. audio output port, 15. RS-232 serial port
No. | Component | Description |
1 | auto / local pushbutton (USB control mode) | Press to switch the USB control modes. See USB Control Modes, page 16. |
2 | audio input port | Receives the microphone connector from the supplied microphone cable which connects to a local computer. |
3 | audio output port | Receives the speaker connector from the supplied speaker cable which connects to a local computer. |
4 | USB Type-B port | Receives the USB Type-B connector from the supplied USB Type-A to USB Type-B cable which connects to a local computer. |
5 | DisplayPort/HDMI input port | Receives the HDMI connector from the supplied HDMI cable which connects to a local computer. |
6 | USB control mode LEDs | Indicates the auto, local, and remote USB control modes status of the CE980L / CE990L. For more details, see USB Control Modes, page 16. |
7 | status LEDs (DisplayPort/HDMI in / link / power) | Indicates the DisplayPort/HDMI, link, and power status of the CE980L / CE990L. For more details, see LED Display, page 15. |
8 | power jack | Receives the supplied power adapter. |
9 | optical output port | Connects the supplied SF module. Receives an optical fiber cable which connects to the CE980R / CE990R unit. |
10 | DisplayPort/HDMI output port | Receives a DisplayPort or an HDMI cable which connects to the DisplayPort or HDMI monitor. |
11 | USB Type-A ports (USB peripheral) | Receive up to two USB 2.0 devices. Note: The USB control on the USB Type-A ports (USB peripheral) will not be switched when you change the USB control modes. |
12 | USB Type-A ports (keyboard / mouse) | Receive the console keyboard and mouse. Note: Make sure to connect the console keyboard and mouse here, if you connect the console keyboard and mouse to the USB Type-A ports (USB peripherals), the USB control will not be switched when you change the USB control modes. |
13 | audio input port | Receives cable from the microphone (pink). |
14 | audio output port | Receives cable from the speaker (green). |
15 | RS-232 serial port | Receives an RS-232 serial cable which connects to a local computer. |
CE980R / CE990R Front and Rear View
Component Diagram:
Front View: 1. auto / remote pushbutton, 2. wake up PC pushbutton, 3. USB Micro-B port (firmware upgrade), 4. USB control mode LEDs, 5. status LEDs (DisplayPort/HDMI out / link / power)
Rear View: 6. power jack, 7. Optical input port, 8. DisplayPort/HDMI output port, 9. USB Type-A ports (USB peripheral), 10. USB Type-A ports (keyboard / mouse), 11. audio input port, 12. audio output port, 13. RS-232 serial port
No. | Component | Description |
1 | auto / remote pushbutton (USB control mode) | Press to switch the USB control modes. See USB Control Modes, page 16. |
2 | wake up PC pushbutton | Press this button to remotely wake up the computer on the local side. |
3 | USB Micro-B port (firmware upgrade) | Receives a USB Micro-B cable to perform a firmware upgrade. This function is reserved for ATEN Technical Support. If you would like to do a firmware upgrade yourself, please contact your dealer. |
4 | USB control mode LEDs | Indicates the auto, remote, and locked USB control modes status of the CE980R / CE990R. For more details, see USB Control Modes, page 16. |
5 | status LEDs (DisplayPort/HDMI out / link / power) | Indicates the DisplayPort/HDMI, link, and power status of the CE980R / CE990R. For more details, see LED Display, page 15. |
6 | power jack | Receives the supplied power adapter. |
7 | Optical input port | Connects the supplied SF module. Receives an optical fiber cable which connects to the CE980L / CE990L unit. |
8 | DisplayPort/HDMI output port | Receives a DisplayPort or an HDMI cable which connects to the DisplayPort or HDMI monitor. |
9 | USB Type-A ports (USB peripheral) | Receive up to two USB 2.0 devices. Note: The USB control on the USB Type-A ports (USB peripheral) will not be switched when you change the USB control modes. |
10 | USB Type-A ports (keyboard / mouse) | Receive the console keyboard and mouse. Note: Make sure to connect the console keyboard and mouse here, if you connect the console keyboard and mouse to the USB Type-A ports (USB peripherals), the USB control will not be switched when you change the USB control modes. |
11 | audio input port | Receives cables from the microphone (pink). |
12 | audio output port | Receives cables from the speaker (green). |
13 | RS-232 serial port | Receives an RS-232 serial cable which connects to a hardware/software serial control device. |
2. Hardware Setup
! Important safety information regarding the placement of this device is provided on page 17. Please review it before proceeding.
Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Stacking and Rack Mounting
Stacking
The CE980 / CE990 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place or stack the CE980 / CE990, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the switch's bottom panel at the corners, as shown in the diagram, below:
[Diagram showing the CE980/CE990 unit with rubber feet being attached to the corners of the bottom panel.]
Rack Mounting
For convenience and flexibility, the CE980 / CE990 can be mounted on system racks. To rack mount a unit, do the following:
- Using the screws from the supplied mounting kit, secure the mounting bracket to the top or bottom of the CE980 / CE990 as shown in the diagram below. [Diagram showing mounting bracket being attached to the unit with screws.]
- Use self-prepared M5 Phillips recessed screws, secure the mounting bracket to a preferred location on the rack. You can rack mount the CE980 / CE990 with either the front or rear facing upwards. [Diagram showing the unit with the attached mounting bracket being secured to a rack.]
Optional Rack Mounting
The CE980/CE990 can be mounted on 1U system racks using an optional rack mounting kit (VE-RMK1U). For detailed setup instruction, see VE-RMK1U Installation Guide.
Installation
Grounding
To prevent damage to your installation it is important that all devices are properly grounded.
- Use a grounding wire to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. [Diagram illustrating grounding connection.]
- Make sure that the computer that connects to the local unit and the monitor that connects to the remote unit are also grounded. [Diagram showing the grounding of the computer and monitor.]
Connecting the Device
Before you proceed with the setup, make sure that all the equipment to be connected is powered off and then follow the procedure below to safely install your devices.
CE980L/CE990L Rear View: 1. auto / local pushbutton, 2. audio input port, 3. audio output port, 4. USB Type-B port, 5. DisplayPort/HDMI input port, 6. USB control mode LEDs, 7. status LEDs (DisplayPort/HDMI in / link / power)
CE980L/CE990L Front View: 8. power jack
CE980R/CE990R Rear View: 1. auto / remote pushbutton, 2. wake up PC pushbutton, 3. USB Micro-B port (firmware upgrade), 4. USB control mode LEDs, 5. status LEDs (DisplayPort/HDMI out / link / power)
CE980R/CE990R Front View: 6. power jack, 7. Optical input port, 8. DisplayPort/HDMI output port, 9. USB Type-A ports (USB peripheral), 10. USB Type-A ports (keyboard / mouse), 11. audio input port, 12. audio output port, 13. RS-232 serial port
- Connect one end of the supplied microphone cable to the audio input jack located on the front of the CE980L / CE990L, and the other end to a local computer. Do the same using the supplied speaker cable for the audio output jack.
- Connect the supplied USB cable to the USB Type-B port on the CE980L / CE990L, and the other end to a USB Type-A port on the local computer.
- Connect the supplied DisplayPort/HDMI cable to the DisplayPort/HDMI input port on the CE980L / CE990L, and the other end to a local computer.
- Before connecting the optical fiber, it is required to install the supplied SFP module to the optical input and output ports. Connect one end of an optical fiber cable to the optical output port on the CE980L / CE990L, and the other end to the optical input port on the CE980R / CE990R.
- Connect up to two DisplayPort and/or HDMI-enabled monitors to the DisplayPort/HDMI output ports on the CE980L / CE990L and CE980R / CE990R via DisplayPort and/or HDMI cable(s).
- Connect USB peripherals (mouse, keyboard, flash drive, etc.) into their respective USB Type-A ports on the CE980L / CE990L and CE980R / CE990R. To switch to a different control mode for USB keyboard / mouse ports, use the auto / local pushbutton (CE980L / CE990L) and auto / remote pushbutton (CE980R / CE990R). For more information, see USB Control Modes, page 16.
- Connect the microphone and speakers into their respective audio jacks on the CE980L / CE990L and CE980R / CE990R.
- To use the wake up PC pushbutton, use an RS-232 serial cable to connect the RS-232 serial port on the CE980L / CE990L to the local computer.
- To control a local computer with a serial device, connect the RS-232 serial port on the CE980L / CE990L to the local computer as illustrated in step 8, and then connect a hardware / software controller to the RS-232 serial port on the CE980R / CE990R.
Note: The RS-232 serial port supports bi-directional transmission. - (a) Connect one of the supplied power adapters into a power source, and then connect the adapter's power cable to the power jack on the CE980L / CE990L.
(b) Connect the second power adapter into a power source, and then connect the adapter's power cable to the power jack on the CE980R / CE990R.
3. Operation
Overview
This chapter provides information on LED indicators.
LED Display
The local and remote units of CE980 / CE990 have front panel LEDs to indicate their operating status, as shown in the table below:
LED | Indication | Description |
Power | Lights green | The system is receiving power. |
Link | Lights orange | The connection between the local and remote CE980 / CE990 is stable. |
Off | The system detects a connection issue between the local and remote CE980 / CE990. | |
HDMI Out (CE980R / CE990R only) | Flashes orange | The optical fiber signal transmission is unstable. |
Lights orange | The video display is normal and secured with HDCP. | |
Flashes orange | The video display is normal but not secured with HDCP. | |
Off | There is no video activity. | |
DisplayPort/ HDMI In (CE980L / CE990L only) | Lights orange | The video display is normal and secured with HDCP. |
Flashes orange | The video display is normal but not secured with HDCP. | |
Off | There is no video activity. |
USB Control Modes
To switch the USB control to a different mode for USB keyboard / mouse ports, use the auto / local pushbutton for auto and local USB control mode switch (CE980L / CE990L, see auto / local pushbutton (USB control mode), page 5) and auto / remote pushbutton for auto and remote USB control mode switch (CE980R / CE990R, see auto / remote pushbutton (USB control mode), page 7). The LEDs status and the mode behaviors are explained in the table below.
Note: Only the USB control on the USB Type-A ports (keyboard/mouse) will be switched when you change the USB control modes.
USB Control Modes | Description |
Auto | Lights orange to indicate the unit is in auto mode. The unit owns the USB control in a first come first served order. If both the local and remote units are operating the keyboard and mouse at the same time, the local unit has higher priority and owns the USB control. |
Local (CE980 / CE990L only) | Lights orange to indicate the unit is in local mode. Only the CE980L / CE990L owns the USB control. Under this mode, the remote unit is locked and has no USB control, and the Locked LED lights orange. |
Remote | Lights orange to indicate the unit is in remote mode. Only the CE980R / CE990R owns the USB control. Under this mode, even though the remote unit owns the USB control, the local unit can still force to take over the USB control by pressing the auto / local pushbutton. |
Locked (CE980R / CE990R only) | Lights orange to indicate the unit is in locked mode. The CE980R / CE990R has no USB control. Under this mode, the local unit owns the USB control, and the USB control cannot be overturned by the remote unit. |
Appendix
Safety Instructions
General
- Read all of these instructions. Save them for future reference.
- Follow all warnings and instructions marked on the device.
- This product is for indoor use only.
- Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
- Do not use the device near water.
- Do not place the device near, or over, radiators or heat registers.
- The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
- The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
- Never spill liquid of any kind on the device.
- Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
- The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
- To prevent damage to your installation, it is important that all devices are properly grounded.
- Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
- Position system cables and power cables carefully; Be sure that nothing rests on any cables.
- Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
- Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
- If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need for service.
The device does not operate normally when the operating instructions are followed. - Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
Mounting
- Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
- Always load the rack from the bottom up, and load the heaviest item in the rack first.
- Make sure that the rack is level and stable before extending a device from the rack.
- Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
- After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
- Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
- Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded.
- Ensure that proper airflow is provided to devices in the rack.
- Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.
- Do not step on or stand on any device when servicing other devices in a rack.
Technical Support
International
- For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com
- For telephone support, see Telephone Support, page iv.
North America
Email Support | Online Technical Support | Troubleshooting Documentation Software Updates | support@aten-usa.com |
Telephone Support | 1-888-999-ATEN ext 4988 |
When you contact us, please have the following information ready beforehand:
- Product model number, serial number, and date of purchase.
- Your computer configuration, including operating system, revision level, expansion cards, and software.
- Any error messages displayed at the time the error occurred.
- The sequence of operations that led up to the error.
- Any other information you feel may be of help.
Specifications
Function | CE980L / CE990L | CE980R / CE990R |
Connectors | ||
Console Ports | 1 x DisplayPort/HDMI Female (Black) 4 x USB Type-A Female (White)* 1 x Mini Stereo Jack Female (Green) 1 x Mini Stereo Jack Female (Pink) Note: 2 x USB Type-A ports for keyboard & mouse use, 2 x USB Type-A ports for other USB 2.0 peripherals. |
1 x DisplayPort/HDMI Female (Black) 4 x USB Type-A Female (White)* 1 x Mini Stereo Jack Female (Green) 1 x Mini Stereo Jack Female (Pink) Note: 2 x USB Type-A ports for keyboard & mouse use, 2 x USB Type-A ports for other USB 2.0 peripherals. |
KVM Ports | 1 x DisplayPort/HDMI Female (Black) 1 x USB Type-B Female (White) 1 x Mini Stereo Jack Female (Green) 1 x Mini Stereo Jack Female (Pink) |
N/A |
RS-232 | 1 x DB-9 Female (Black) | 1 x DB-9 Male (Black) |
Power | 1 x DC Jack (Black) | 1 x DC Jack (Black) |
Unit to Unit | 1 x bi-directional SFP+ (LC) | 1 x bi-directional SFP+ (LC) |
LEDs | ||
Console Status | 3 (Green) | 3 (Green) |
Video Input | 1 (Orange) | N/A |
Video Output | N/A | 1 (Orange) |
Link | 1 (Orange) | 1 (Orange) |
Power | 1 (Green) | 1 (Green) |
Switches | ||
Operating Mode Selection | 1 x Pushbutton | 1 x Pushbutton |
Wakeup PC | N/A | 1 x Pushbutton |
Fiber Optics |
Function | CE980L/CE990L | CE980R / CE990R |
Operating Distance | CE980L / CE980R: 300 m with Multi Mode (MM) Fiber Note: 1. Operating distance is approximate. A typical maximum distance may vary depending on factors such as fiber type, bandwidth, connector splicing, losses, modal or chromatic dispersion, environmental factors, and kinks. 2. It is recommended that you use Multi Mode fibers that conforms to IEC 11801 (OM3) specifications. 3. The Device is class 1 laser product. It meet the safety regulations of IEC-60825, FDA 21 CFR 1040.10, and FDA 21 CFR 1040.11. |
CE990L / CE990R: 10 km with Single Mode (SM) Fiber Note: 1. Operating distance is approximate. A typical maximum distance may vary depending on factors such as fiber type, bandwidth, connector splicing, losses, modal or chromatic dispersion, environmental factors, and kinks. 2. It is recommended that you use Single Mode fibers that conforms to IEC 60793-2-50 B1.1 or ITU-T G.652.B specifications. 3. The Device is class 1 laser product. It meet the safety regulations of IEC-60825, FDA 21 CFR 1040.10, and FDA 21 CFR 1040.11. |
Data Rate | Single Fiber: 10 Gbps | |
Power Consumption | DC12V:11.89W:86BTU/h | DC12V:9.49W:81BTU/h |
Note: |
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Environmental | ||
Operating Temp | 0–40° C | |
Storage Temp. | -20–60° C | |
Humidity | 0–80% RH, Non-condensing | |
Physical Properties | ||
Housing | Metal | |
Weight | 0.84 kg (1.85 lb) | 0.85 kg (1.87 lb) |
Dimensions (L x W x H) | 17.82 x 15.62 x 2.88 cm (7.02 x 6.15 x 1.13 in) |
RS-232 Pin Assignments
Pin assignments for the Transmitter and Receiver's rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:
Pin | Assignment |
1 | CD (Carrier Detect) |
2 | RXD (Receive Data) |
3 | TXD (Transmit Data) |
4 | DTR (Data Terminal Ready) |
5 | GND (Signal Ground) |
6 | DSR (Data Set Ready) |
7 | RTS (Request to Sent) |
8 | CTS (Clear to Sent) |
9 | RI (Ring Indicator) |
[Diagram of DB9 Male connector]
Transmitter Front RS-232 Port
Pin assignments for the Transmitter's front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:
Pin | Assignment |
1 | CD (Carrier Detect) |
2 | TXD (Transmit Data) |
3 | RXD (Receive Data) |
4 | DTR (Data Terminal Ready) |
5 | GND (Signal Ground) |
6 | DSR (Data Set Ready) |
7 | CTS (Clear to Sent) |
8 | RTS (Request to Sent) |
9 | RI (Ring Indicator) |
[Diagram of DB9 Female connector]
ATEN Warranty Policy
The warranty policy may vary by product category and region of purchase. For details, please visit ATEN's official website, select your purchase counties/ regions and then go to the Support Center, or contact your local ATEN sales representative for further assistance.
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