ATEN VanCryst™ VE819 HDMI Dongle Wireless Extender

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

KCC Statement

For wired products / Class B equipment (home broadcasting and communication equipment). This equipment is a Class B electronic wave compatibility device, primarily for home use, and can be used in all regions.

Trademarks and Compliance

HDMI Trademark Statement

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

RoHS

This product is RoHS compliant.

The frequency and maximum EIRP Power in EU are listed as below:

Transmitter:

• 5.19G~5.31GHz: 8.29 dBm
• 5.51G~5.67GHz: 8.66 dBm

Receiver:

• 5.18G~5.24GHz: 22.03 dBm
• 5.19G~5.31GHz: 22.88 dBm
• 5.51G~5.67GHz: 22.04 dBm

Operation in the 5.15~5.35GHz band is restricted to indoor usage only.

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

About this Manual

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the VE819 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. Diagrams showing the necessary steps are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the VE819.

Chapter 4, OSD Operation, provides a complete description of the VE819's On-Screen Display (OSD), and how to work with it.

Chapter 5, Additional Transmitters, Provides an easy step-by-step guide to adding additional transmitters.

An Appendix, provides specifications and other technical information regarding the VE819.

Conventions

This manual uses the following conventions:

• Monospaced: Indicates text that you should key in.
• [ ] (Brackets): Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
• 1. (Numbered lists): Represent procedures with sequential steps.
• > (Greater than symbol): Indicates selecting an option (on a menu or dialog box, for example), that comes next. For example, Start > Run means to open the Start menu, and then select Run.
• Bullet lists: Provide information, but do not involve sequential steps.
• ⚠️ (Warning symbol): Indicates critical information.

VE819 Package Contents

VE819

• 1 VE819 HDMI Dongle Wireless Transmitter
• 1 VE819R HDMI Wireless Receiver
• 1 USB Mini-B to USB Type-A cable
• 2 USB Mini-B power adapters
• 1 HDMI cable
• 1 IR receiver cable
• 1 user instructions
• 1 warranty card
• 1 remote control unit with 2AAA batteries

VE819 Transmitter

• 1 VE819T HDMI Dongle Wireless Transmitter
• 1 USB Mini-B to USB Type-A cable
• 1 USB Mini-B power adapter
• 1 user instructions
• 1 warranty card

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

User Information

Online Registration

Be sure to register your product at our online support center:

Technical Support

When you contact us, please have the following information ready beforehand:

• Product model number, serial number, and date of purchase.
• Your computer configuration, including operating system, revision level, expansion cards, and software.
• Any error messages displayed at the time the error occurred.
• The sequence of operations that led up to the error.
• Any other information you feel may be of help.

International Technical Support

For online technical support – including troubleshooting, documentation, and software updates, go to http://eservice.aten.com

For telephone support, call this number:

North America Technical Support

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Chapter 1: Introduction

Overview

The VE819 HDMI Dongle Wireless Extender is a wireless solution that can extend crystal clear image quality from laptops, DVD players, projectors and other HDMI Devices to HDMI displays, making it perfect for home, office or school. It is capable of streaming full 1080p resolution with 5.1 digital audio support and 3D technology up to 10m* (33 ft.). A total of three extra transmitters can be paired with the receiver; allowing users to have four source devices paired concurrently. Users can switch between source devices from the receiver side using the IR remote control. By simply connecting the transmitter and receiver to the HDMI source and display with no hardware setup, this allows you to control and design your own custom wireless entertainment space.

Note: Distance, quality and signal may vary depending on the environment; solid structures, such as steel, concrete and brick may result to shorter distance coverage or complete loss of signal.

Features

• Supports wireless transmission of full uncompressed 1080p HD, 3D videos up to 10 m in a line-of-sight.
• Allows you to switch and independently select any of sources. When additional transmitters are connected.
• Supports audio formats – digital audio LPCM 7.1 channels, Dolby Digital and DTS Digital 5.1 channels.
• Wireless extend or mirror the computer or laptop.
• Superior video quality – 480p, 720p, 1080i, 1080p (24 / 30 / 60fps).
• Based on WHDI™ technology – Low latency < 1 ms. WHDI enables delivery of uncompressed high-definition digital video over a wireless radio channel connecting any video source to any compatible display device.
• Secure data transmission – AES 128-bit encryption.
• HDCP compliant.
• Plug and Play, no software or driver installation needed.
• Add up to 4 Wireless HDMI Transmitters.

Note: Distance, quality and signal may vary depending on the environment; solid structures, such as steel, concrete and brick may result to shorter distance coverage or complete loss of signal. Additional wireless transmitters are sold separately.

Requirements

Display

A display device with an HDMI Type-A input connector.

Sources

A source player with an HDMI Type-A output connector.

Components

VE819T Top and Side View

Diagram shows the VE819T transmitter from top and side views. Numbered components are: 1. Status LED: Indicates power and link status. 2. HDMI connector: Connects to the source device's HDMI port. 3. Info pairing button: Press to show information on screen. 4. USB Mini-B power jack: For power connection via USB cable or adapter.

VE819R Top View

Diagram shows the VE819R receiver from top and rear views. Numbered components are: 1. Power button with LED: Powers the unit on/off and indicates connection status. 2. Info button: Press to show information on screen. 3. Video status LED: Indicates video input status. 4. USB Mini-B power jack: For power connection. 5. HDMI output port: Connects to the display device. 6. IR port: For connecting an IR extender cable.

IR Remote Control

Diagram shows the IR remote control with numbered buttons: 1. Power: Turns the receiver on/off. 2. Info: Displays the OSD. 3. Transmitter No.: Switches between transmitters. 4. OK: Confirms selections. 5. Up / Down: Navigates OSD menus and modifies names. 6. Left / Right: Navigates OSD menus and modifies names. The battery compartment is located on the back panel.

Chapter 2: Hardware Setup

⚠️ Important safety information regarding the placement of this device is provided on page 21. Please review it before proceeding.

Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

IMPORTANT: When installing multiple VE819 units, keep each unit at a distance of 2 m (3.3 ft.) or more to minimize signal interference.

Wall Mounting

For convenience and flexibility, the VE819R can be mounted on the wall. To mount a unit, do the following:

1. The paper attached to the appendix (see page 28) illustrates the position of the main holes. Position accordingly and drill two ¼" holes as instructed.
2. Insert anchors into the wall, followed by the screws. Leave 5/8" of the screw protruding for mounting the Receiver.
3. Hang the VE819R by having the bottom panel holes aligned into the screws. Slide down into position.

Diagram shows a template for marking drill holes on a wall for mounting the VE819R receiver, and also shows wall anchors and screws.

Setup the Wireless HDMI Transmitter and Receiver

To set up your HDMI Wireless Transmitter and Receiver, please follow these steps:

1. Connect the wireless HDMI transmitter to the HDMI port of the computer or media source.
2. Power the transmitter through one of two options: If used with a Blu-Ray player or similar device, connect the wireless HDMI transmitter to the USB power adapter. If used with a computer, connect the USB Mini-B to USB Type-A cable from the transmitter to a USB port on the computer.
3. Connect the USB power adapter to the USB Mini-B power jack on the receiver and a wall outlet for power supply.
4. Connect the HDMI cable to the HDMI output port on the receiver and to the HDMI input port on the display.
5. Power on the display. Once the link has been established between the transmitter and receiver, video from the connected computer or HDMI media source will be displayed on the display.

Diagram illustrates the setup process. The transmitter connects to a source device (laptop or media player) via HDMI. Power for the transmitter can be via USB from the computer or a USB power adapter. The receiver connects to a display device via HDMI. Power for the receiver is via a USB power adapter connected to a wall outlet.

Chapter 3: Basic Operation

Overview

The VE819 can be operated wirelessly and conveniently to connect your HDMI device to a HDMI display. Transmitters can be managed by using the OSD via the remote control to pair additional transmitters, modify transmitter names, switch between transmitters and remove paired transmitters.

Transmitter and Receiver Link

This section explains how to use your receiver and transmitter. When they are both powered on, they can automatically locate each other without installing any other software.

After powering on the Transmitter and Receiver, the panel LEDs blink to indicate that the two units are establishing a connection. This takes around 15 to 20 seconds. The LEDs light a steady blue when the connection is established and the VE819 devices are ready for use. If all operations are normal, the LED lights on both should be static (not blinking).

• If the LEDs continue to blink after 80 seconds, check the distance between the Transmitter and Receiver. The minimum distance between Transmitter and Receiver is 2 m (6 ft.) while the maximum distance between both Transmitter and Receiver is 10 m (33 ft.).
• Distance, quality and signal may vary depending on the environment; solid structures, such as steel, concrete and brick may result to shorter distance coverage or complete loss of signal.

Computer Display Settings

You can adjust your display by going to your computer screen resolution preferences to change the display setting to Duplicate, Extend or Project Only.

• Single mode: Icon shows a laptop with an 'X' over an envelope symbol.
• Clone mode: Icon shows two identical laptops side-by-side.
• Extend display: Icon shows two laptops, one displaying content, the other displaying different content.
• Project out only: Icon shows a laptop displaying content with an arrow pointing to a projector screen.

LED Display

The VE819 has different icons and LED behaviors that display the actions of the transmitter and receiver. These actions are displayed on the OSD display or the devices' LED.

LED Display Notes

• a) If the link has not been established after 80 seconds, it is likely the connection was lost or the transmitter is out of range. You may have to verify the range and adjust or shorten the distance between the transmitter and receiver.
• b) If there is no video being displayed and the "Format not supported" icon appears, it is an indication that the video frame rate from the computer is not supported. If this is the case, refer to page 26 to switch to a supported video timing setting.
• c) If you have more than one transmitter paired to the receiver, all devices need to be at least 6.5 feet away from one another. If the transmitter and the receiver exist in the same room, the suggested distance between the two is a minimum of 6.5 feet.

Powering Off and Restarting

If it becomes necessary to power off the unit, before starting it back up you must do the following:

1. Safely disconnect device from the source. Then proceed to remove the transmitter from the source.
2. Shut down all devices that are connected to the VE819R.
3. Unplug the power cable and wait 10 seconds, then restart the receiver and reconnect the devices.
4. After the VE819T / VE819R is up, power on the connected devices.

Chapter 4: OSD Operation

Overview

The On-Screen Display (OSD) is a menu-driven method to handle VE819T / VE819R control and switching operations. The OSD appears on the attached HDMI display after the transmitter/receiver connection is established and a button on the remote control is pressed.

OSD Main Interface

Press the Transmitter No. key on the remote control to show the OSD on the HDMI display connected to the receiver. Up to four transmitters can be connected to the receiver. Use the Up and Down buttons on the remote control for transmitter selection.

OSD screenshot shows 'Select Transmitter Number:' with options like 'VE819 - 01', 'VE819 - 02', and a 'SETUP' gear icon.

Setup Mode

Setup is accessed from the main OSD menu and will allow you to use the following options: Add New Transmitter, Remove Transmitter and Modify Transmitter Name.

OSD screenshot shows 'SETUP:' with options: 'Add New Transmitter', 'Remove Transmitter', 'Modify Transmitter Name', and 'Return'.

Pairing Transmitter to Receiver

If the transmitter and receiver cannot find each other or lose their connection, follow the steps on page 16 for pairing additional transmitters to re-establish the connection.

Switching between Wireless HDMI Transmitters

1. Press the Transmitter No. button. The OSD will show a list of transmitters linked to the receiver.

Use the Up / Down buttons to select the transmitter you want to display on your HDTV / HD projector. Then press OK and allow 10-12 seconds for the receiver and transmitter to re-establish a connection.

Remove Transmitter

This section shows the OSD with the option of removing Transmitters that are paired to the receiver.

1. On the remote control, press the Transmitter No. button to display the list of linked transmitters.
2. Select the SETUP menu by using the UP / Down buttons, then press OK.

First OSD screenshot shows 'Select Transmitter Number:' with an arrow pointing to 'VE819 0123456' and a 'SETUP' gear icon. Second OSD screenshot shows the 'SETUP:' menu with 'Remove Transmitter' highlighted.

Modify Transmitter Name

This section allows you to name your transmitters for easy use or reference. All individual paired transmitter names can be edited.

1. Use the Up / Down buttons to select the transmitter you want to modify.
2. Then use the Up / Down buttons on the remote to select the alphanumeric characters; use the Left / Right buttons on the remote to move the cursor; Press the Info button to backspace.

First OSD screenshot shows 'Edit Transmitter name:' with options like 'VE819 0123456', 'VE819 01234567', and 'Return'. Second OSD screenshot shows 'Edit Transmitter name:' with an example 'VE819 ATEN 1220' and 'INFO = Delete'.

Chapter 5: Additional Transmitters

Overview

Adding additional Wireless HDMI Transmitters is the perfect solution to take advantage of your large screen HDTV and send your computer's screen wirelessly or you can set your computer / game console up for wireless gaming with less than 1ms latency. The Wireless HDMI Transmitter does not require a line-of-sight placement, enabling a quick, simple, and flexible wireless audio/video solution. A total of Wireless HDMI Transmitters can be added.

Adding New Transmitters

After selecting Add New Transmitter, the OSD will display Searching. During searching mode, the transmitter's LED should be blinking.

While both the Transmitter and Receiver enter pairing mode, they will search for each other automatically. When they are located, the OSD will show the model name of the Transmitter that is being added to the receiver. Once the transmitter has found the receiver, it will be shown on the OSD with the option to Select New Transmitter.

Pairing Mode for Transmitters

The Wireless HDMI Receiver can be paired with up to 4 Wireless HDMI Transmitters.

Note: When adding an additional transmitter, make sure the power to any transmitters already linked to the receiver is powered off before entering the receiver into pairing mode.

1. Once the transmitter is connected to the computer or source player and is powered on, press and hold the Pairing Button.
2. The transmitter is in Pairing Mode once the Power Status LED flashes slowly (1 flash/sec).

Pairing Mode for the Receiver:

1. Once the receiver is connected to the HDTV or HD projector and is powered on, press the Transmitter No. button on the remote control.
2. The On-screen Display (OSD) will appear on the HDTV / HD projector. Use the UP or DOWN buttons to select the SETUP menu.
3. Select Add New Transmitter to search for an available transmitter.

OSD screenshots show 'Searching....' and an 'Adding VE819' progress bar.

5. The Power LED on the receiver will blink PINK when it is in Pairing Mode.
6. To exit Searching Mode, press the Transmitter No. button on the remote control.
7. When both the transmitter and receiver are in Pairing Mode, they will search for each other and automatically pair.

After the pairing is complete, both the transmitter and receiver will reboot and establish the link to each other automatically within 5 seconds.

Appendix

Safety Instructions

• Read all of these instructions. Save them for future reference.
• Follow all warnings and instructions marked on the device.
• This product is for indoor use only.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• To prevent damage to your installation, it is important that all devices are properly grounded.
• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
• Position system cables and power cables carefully; Be sure that nothing rests on any cables.
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair:

• The power cord or plug has become damaged or frayed.
• Liquid has been spilled into the device.
• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet has been damaged.
• The device exhibits a distinct change in performance, indicating a need for service.
• The device does not operate normally when the operating instructions are followed.

Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Specifications

Supported Video and Audio Formats

2D Video Format Timings

VESA Timing (DVI Only)

Mandatory CEA 3D Video Format Timings

• 1280x720p @ 50Hz Top-and-Bottom
• 1280x720p @ 50Hz Frame packing
• 1280x720p @ 59.94 / 60Hz Top-and-Bottom
• 1280x720p @ 59.94 / 60Hz Frame packing
• 1920x1080i @ 50Hz Side-by-Side (Half)
• 1920x1080i @ 59.94 / 60Hz Side-by-Side (Half)
• 1920x1080p @ 23.98 / 24Hz Top-and-Bottom
• 1920x1080p @ 23.98 / 24Hz Frame packing

Audio Bit Rate Support

Troubleshooting

Wall Placement Template

Diagram shows a template for marking drill holes on a wall for mounting the VE819R receiver.

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

© Copyright 2021 ATEN® International Co., Ltd. Released: 2021-04-28

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.