Danby DDR70A3GDB Portable Dehumidifier

Owner's Use and Care Guide

Welcome

Welcome to the Danby family. We're proud of our quality products, and we believe in dependable service, like you will find in this Owner's Use and Care Guide, and like you will receive from our friendly customer service department. Best of all, you will experience these values each and every time you use your Danby appliance. That's important, because your new appliance will be a part of your family for a long time.

Note the information below; you will need this information to obtain service under warranty. To receive service, you must provide the original receipt.

Need Help?

Before you call for service, here are a few things you can do to help us serve you better:

If you do need service, you can relax, knowing help is only a phone call away.

Tel: 1-800-26-Danby (1-800-263-2629)

[!] WARNING: Improper connection of the grounding plug can result in risk of Fire, Electric Shock and/or injury to Persons associated with the appliance. Check with a qualified service representative if in doubt that the appliance is properly grounded.

Important Safety Information

Electrical Requirements

To reduce the risk of fire, electric shock, or personal injury, all wiring and grounding must conform with the latest edition of Local and National Electrical codes.

FOR YOUR SAFETY: To reduce the risk of fire or explosion, do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

Grounding Instructions

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or serviceperson if you are in doubt as to whether your appliance outlets are properly grounded.

SAVE THESE INSTRUCTIONS

Safety Precautions

When using this dehumidifier, always follow basic safety precautions, including the following:

SAVE THESE INSTRUCTIONS

Installation Instructions

Location

Features

Operating Instructions

Control Panel Instructions

NOTE: The control panel of the unit you purchased may be slightly different depending on the model number.

When you push the button to change operation modes, the unit will make a beeping sound to indicate that it is changing modes.

  1. POWER BUTTON: On/Off
  2. FAN SPEED BUTTON: High/ Low
  3. TIMER BUTTON: When the unit is operating, press TIMER to set the number of hours desired until the unit will shut off. When the unit is in stand-by mode, press TIMER to set the number of hours desired until the unit will turn on. Set the timer from 1-24 hours. To cancel the timer, proceed as above but set the "timer off" to zero (0) hours.
  4. °C/°F BUTTON: Press the °C/°F button to toggle between degrees Celsius and Fahrenheit.
  5. SET HUMIDITY/ CURRENT HUMIDITY DISPLAY: When the unit is running, it displays the current humidity. Press the UP or DOWN buttons to select the humidity setting. The humidity is adjusted in increments of 5% by each pressing of the button. The adjustable range is within 30% RH to 90% RH. 10 seconds after setting the humidity, the display will change back to the current humidity.
  6. CURRENT TEMP/ TIMER SET DISPLAY: When the unit is running, it displays the current temperature. Press the TIMER button to set the machine to shut off automatically after a specified amount of time. 10 seconds after displaying the timer, the display will change back to showing the current temperature.
  7. DEFROST LIGHT: When the temperature is low, the unit enters defrost mode, and the defrost light illuminates.
  8. BUCKET FULL LIGHT: When the water tank is full, the bucket full light illuminates.

Start Operation

  1. Place the product in an upright position on a flat, stable, and heat-resistant surface. Make sure there is nothing flammable or heat sensitive within 39 inches (100 cm). Operating the product in any other position could cause a hazard.
  2. Insert the plug into a suitable wall socket. The dehumidifier is suitable for operating on an electricity supply having the same voltage as that shown on its rating label.
  3. Make sure the water tank is correctly positioned. After switching the unit on for the first time, if the "Bucket Full" light illuminates, pull out the water tank and check that the "float" lever is able to move freely. Then return the water tank to the correct position (Fig. 1).

Water Full Indicator Light (Red)

When the bucket is full and/or incorrectly positioned inside the cabinet, the water full red light turns on and remains on until such time as the bucket is emptied and/or correctly re-positioned. This condition will result in the immediate shut down of the dehumidifying system (both compressor and fan motor operation are terminated). This is a safety feature. When the bucket is emptied and/or correctly re-positioned, the dehumidifier will resume operation automatically.

NOTE: It may take several minutes before operating conditions resume.

The water tank should be carefully removed from the machine by sliding it outward from the front of the unit, and it should be emptied. When the empty tank is replaced properly in the machine, the unit will start up and run normally (Fig. 2).

NOTE: Please use both hands to carefully empty the water tank.

Water Tank Operation

The water tank holds accumulated condensed water and, by means of a safety switch, controls both the water level and operation of the dehumidification process. When the water tank is full and/or accidentally displaced insider the cabinet, the float switch actuator (inside the tank) breaks contact with the safety swtich. This condition results in the immediate shut down of the compressor and fan motor system, preventing moisture from being condensed.

[!] IMPORTANT: Never tamper with or attempt to defeat the water level (safety) float switch system. Proper installation of the water tank is crucial in maintaining reliable dehumidifier operation.

Dehumidifying

Dehumidifying is a means of removing moisture from the air. A dehumidifier will help to protect your home and valued possessions from damage (swelling) caused by moisture in the air. Essentially a dehumidifier removes moisture from the air as the moist air passes over a dehumidifying (evaporator) coil. Moisture is condensed on the evaporator coil, drained, and collected inside an internal (removable) water tank located at the front of the unit. The exhausted air being returned into the room environment is elevated several degrees, causing the surrounding air temperature to increase (slightly). This process also contributes to lowering the relative humidity of the surrounding air.

Dehumidifying Mode Selection

  1. To turn the unit on, press the ON / OFF button.
  2. Press the humidity ▲ or ▼ buttons to select a desired RH operating value (30%-90%).

Fan Speed Selection

Select a fan speed on the keypad. The speed you select is identified by the (illuminated) indicator light located directly above the selection made.

Factory Default Setting

Each time the unit is disconnected/re-connected and/or in the event of a power failure, the electronic circuit board automatically defaults to the following factory setting: HUMIDITY SETTING - 60%, FAN SPEED - LOW.

NOTE: In the event of a power failure, all previous settings are automatically erased/cancelled. If your program setting was different from the above (default setting) it will be necessary to re-program your settings. When the unit is switched "OFF" manually (using the on/off keypad) the unit will always default to the last program setting that was used.

After the unit has stopped, it may take several minutes before operating conditions resume.

Defrost

When the machine is operated at low temperatures (less than 18°C (64.4°F)), the surface of the evaporator may accumulate a layer of frost which would reduce the efficiency of the machine. When this happens the machine will go into periodic defrost mode. The machine will operate in temperatures down to 5°C (41°F). The time taken to defrost may vary. If the machine freezes up, it should be turned off at the power supply and re-started. If the room temperature remains below 5°C (41°) the machine should be switched off.

Air Filter

Your dehumidifier features a removable Air Filter. This filter is located at the front of the unit (behind the air intake grill) directly above the water tank compartment. The air filter plays an important role in helping to reduce (minimize) dust/ dirt particles from the surrounding environment. A blocked/clogged air filter reduces air intake, impacting negatively on operating efficiency. To maintain maximum operating efficiency, the filter must be checked and cleaned regularly (every 2 weeks). More frequent cleaning may be required depending upon indoor air quality.

IMPORTANT: Never operate the unit without the air filter in place.

Air Filter Cleaning Steps

  1. Pull the air filter out gently (Fig. 3).
  2. Clean the filter with a vacuum cleaner, or wash it with clean water and dry with a dry cloth.
  3. Put the clean air filter back in place and continue to operate the dehumidifier.

Installing PVC Drain Hose

When using the continuous drain function, the PVC hose must be placed horizontally below the drainage hole. Avoid uneven ground and folding the hose. NOTE: Should you damage or misplace the pvc drain hose, a standard garden hose can be used.

Continuous Drain

The function of continuous drain can be performed using the following steps:

  1. To save having to periodically empty the water tank, this unit can be configured for continuous drain. You can use the supplied drain hose to connect to the continuous drain connector.
  2. Unscrew and remove the drain cover at the rear of the unit (Fig. A).
  3. Remove the soft rubber stopper, and place it in the water tank for safe keeping (Fig. B).
  4. Insert the drain hose through the hole of the drain cover (Fig. C).
  5. Ensure the rubber seal ring is properly seated in the end of the hose.
  6. Connect the drain hose to the drain port (Fig. D).
  7. Tighten the drain cover in clockwise direction onto the rear of the unit (Fig. D).
  8. Place the bucket in its original location (Fig. E).

Cautions

  1. DO NOT pull on the power cord to avoid breakage, potential danger, or injury.
  2. DO NOT use insect/oil/paint spray around the machine; these might cause damage to plastic parts or start a fire.
  3. DO NOT place the unit on uneven ground to avoid shaking, noise, and water leakage.
  4. Always keep the unit 20cm or more from the wall to dissipate heat properly.
  5. DO NOT drop anything into the machine.
  6. Close all windows to allow for the maximum possible efficiency for removing moisture.
  7. Keep the machine away from any type of heat source.
  8. When moving or putting in storage, do not place the dehumidifier on its side or upside down to avoid shaking.

Care and Maintenance

Cleaning

[!] CAUTION: Before attempting to clean and/or service this unit, always disconnect the power supply cord from the electrical power supply / outlet.

  1. DO NOT use gasoline, benzene, paint thinner, or any other chemicals to clean this unit, as these substances will damage/deform the plastic components and luster finish.
  2. Never attempt to clean the unit by pouring water directly over any of the surface areas, as this will cause deterioration of electrical components and wiring insulation.
  3. Use only a mild dish washing detergent, lukewarm water, and a soft cloth to wipe the exterior surface of the unit and dry thoroughly.

Storage

  1. Disconnect the power cord from the power supply.
  2. Empty the water tank and wipe (clean) thoroughly.
  3. Clean air filter thoroughly.
  4. Re-package the unit in its original carton.
  5. Store the unit upright in a dry location.

Troubleshooting Guide

ProblemPossible CauseSolution
Dehumidifier does not start.The dehumidifier is unplugged.Make sure the dehumidifier's plug is pushed completely into the outlet.
The fuse is blown/circuit breaker is tripped.Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
Dehumidifier has reached its preset level or bucket is full.The dehumidifier automatically turns off when either condition occurs. Change to a lower setting or empty the bucket and replace properly.
Bucket is not in the proper position.The bucket must be in place and securely seated for the dehumidifier to operate.
Dehumidifier does not dry the air as it should.Power failureThere is a protective time delay (up to 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal dehumidifying for 3 minutes after it is turned back on.
Did not allow enough time to remove the moisture.When first installed, allow at least 24 hours to maintain the desired dryness.
Airflow is restricted.Make sure there are no curtains, blinds or furniture blocking the front or back of the dehumidifier. See the Location section.
Dirty filter.See the Air Filter section.
The Humidity Control may not be set low enough.For drier air, press the [up arrow] or [down arrow] button and set to a lower percent value (%).
Doors and windows may not be closed tightly.Check that all doors, windows and other openings are securely closed.
Clothes dryer may be blowing moisture-laden air into the room.Install the dehumidifier away from the dryer. The dryer should be vented to the outside.
Dehumidifier runs too muchRoom temperature is too low.Moisture removal is best at higher room temperatures. Lower room temperatures will reduce the moisture removal rate. Models are designed to be operated at temperatures above 41°F (5°C).
Area to be dehumidified is too large.The capacity of your dehumidifier may not be adequate.
Doors and windows are open.Close all doors and windows to the outside.
Frost appears on the coilsDehumidifier has been recently turned on, or room temperature is below 41°F (5°C).This is normal. Frost will usually disappear within 60 minutes. See the Defrost section.
Controls cannot be setThe compressor will turn off and the fan will automatically continue to run for approximately 3 minutes at a fixed setting.This is normal. Wait approximately 3 minutes and set the fan as desired.
Fan noiseAir is moving through the dehumidifier.This is normal.
Water on floorHose connection may be loose.Check the hose connection. See the Continuous Drain section.
Intend to use the bucket to collect water, but a hose is attached.Disconnect the hose if using the bucket to collect water. See the Continuous Drain section.

Limited Appliance Warranty

This quality product is warranted to be free from manufacturer's defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.

This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter "Danby") or by an authorized distributor of Danby, and is non-transferable.

Conditions

Plastic parts, are warranted for thirty (30) days only from purchase date, with no extensions provided.

Exclusions

Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statue is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.

General Provisions

No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

  1. Power failure.
  2. Damage in transit or when moving the appliance.
  3. Improper power supply such as low voltage, defective house wiring or inadequate fuses.
  4. Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (extremely high or low room temperature).
  5. Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
  6. Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
  7. Service calls resulting in customer education.
  8. Improper Installation (ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application).

Proof of purchase date will be required for warranty claims; so, please retain bill of sale. In the event warranty service is required, present this document to our AUTHORIZED SERVICE DEPOT.

Parts Information

Portable Dehumidifier

All repair parts are available for purchase or special order when you visit your nearest service depot. To request service and/or the location of the service depot nearest you, call the TOLL FREE number.

When requesting service or ordering parts, always provide the following information:

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