Kwikset SmartCode 955 Installation and User Guide

Required Tools

• Ruler ?
• Phillips head screwdriver ?
• Hammer ? (Additional, depending on application)
• Wood block ? (Additional, depending on application)
• Flathead screwdriver ? (Additional, depending on application)

Parts in the Box

• Latch
• Exterior Assembly
• Interior Assembly
• Strike
• Keys ?
• SmartKey™ Allen Wrench Tool ?
• Spindle
• Levers (J1, J2)
• Fasteners (N, P, Q, R)
• Kwikset 1-800-327-5625 www.kwikset.com

Installation

Step 1: Prepare the door and check dimensions

If drilling a new door, use the supplied template and complete door drilling instructions available at www.kwikset.com/doorprep.

• Measure to confirm the hole in the door is 2-1/8" (54 mm).
• Measure to confirm the backset is either 2-3/8" or 2-3/4" (60 or 70 mm).
• Measure to confirm the hole in the door edge is 1" (25 mm).
• Measure to confirm the door is between 1-3/8" and 1-3/4" (35 mm and 44 mm) thick.

*If installing this lever below an existing lock or planning to install a lock above this lever, ensure the distance between holes is at least 6-1/2" (165 mm).

Step 2: Install the latch and strike

Hold the latch in front of the door hole, with the latch face flush against the door edge.

Check if the latch holes are centered in the door hole. If yes, no adjustment is required. If no, move the pin to extend the latch.

If the door edge is chiseled:

• Install the latch in the door with supplied screws (P).
• Align tabs with holes in the collar.
• Ensure the collar snaps into place. Pull the collar to test for a tight fit.

If the door edge is not chiseled:

• Use a flathead screwdriver to lift tabs on the collar of the rectangular face to remove it from the latch.
• Install the drive-in collar.
• Install the latch in the door using a wood block and hammer.

Install the strike on the door frame. Ensure the slant of the latch bolt faces the door frame.

Step 3: Install the exterior keypad, spindle, and interior assembly

Install the exterior keypad.

Install the spindle. Ensure the rounded edge faces the latch.

Optional: Install the security set screw. For commercial use, installing this screw locks the interior cover, preventing easy access to the battery and reset button.

Connect and secure the cable to the interior assembly. Route the cable through clips. Ensure a tight cable connection. For commercial use, the red side must face left.

Install the interior assembly while holding the exterior assembly. Ensure the spindle fully engages with the interior assembly. Make sure both interior and exterior assemblies are parallel to the edge of the door before securing.

Secure the interior assembly with mounting screws (Q). Tighten screws evenly and do not overtighten.

Step 4: Install levers

Install the exterior lever. The lever handle should face away from the latch, and the hole on the lever should face down.

Insert the key and turn it 90° clockwise. Turn the key back to the vertical position to remove it.

Tighten the pre-installed set screw (H) to secure the exterior lever. To access the hidden set screw, the key must be turned horizontal.

Install and secure the interior lever (J1 or J2) by tightening its pre-installed set screw (H).

Step 5: Test latch operation

Close the door and test the latch operation. Make adjustments as needed.

The small bolt of the latch should not enter the strike hole. If it does, reposition the strike.

If the latch is loose in the strike, adjust the strike tab to grip the latch bolt better when the door is closed.

Step 6: Install battery

Remove the interior cover (L). If the security screw was installed in Step 3C, it must be removed to access the battery.

Connect a 9V battery (M).

Secure the battery into the interior assembly.

Reinstall the battery cover.

Programming

Step 7: Add user codes

Note: Move swiftly during programming. If no digit is pressed for 10 seconds, the system will time out, and you will need to restart the procedure.

1. Make sure the door is open.
2. Press 1. The keypad will flash green once, and you will hear one short beep.
3. Press and release the Program button using the SmartKey™ tool or a paper clip. You will hear two beeps.
4. Enter a User Code (4 to 8 digits). For security, the first 4 digits of each user code must be unique (e.g., you cannot program 1-2-3-4-5 and 1-2-3-4-6).
5. Press Kwikset.
6. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from Step 1.

Step 8: OPTIONAL: Enable / Disable Programming Code

A Programming Code allows changes without needing access to the Program button, ideal for landlords. Once enabled, the Program button is disabled for regular programming and can only be used for a factory reset.

1. Make sure the door is open.
2. If a Programming Code is not enabled: Press and release the Program button (you will hear two beeps).
3. If a Programming Code is enabled: Enter your Programming Code, then press Kwikset (you will hear one short beep and the keypad will flash green).
4. Press 3. You will hear one short beep and the keypad will flash green.
5. Press Kwikset.
6. Enter a Programming Code (4 to 8 digits). It cannot be the same as any user code.
7. Press Kwikset.
8. Re-enter the Programming Code.
9. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from Step 1.

Step 9: Test the lock and review lock functionality

Unlocking the Door with a User Code

Enter the user code. The lock will beep twice to indicate it unlocked. Tip: Press the Kwikset button before entering your code to light up the keypad.

Unlocking the Door with a Key

To unlock using a key, turn the key clockwise to the horizontal position, then turn the lever to open the door. To remove the key, turn it back to the vertical position.

Turnpiece Functions - Choosing a Mode

• Auto-lock mode: Turnpiece vertical. Key or code is needed for entry from the outside. Lock beeps once.
• Passage mode: Turnpiece horizontal. Stays unlocked, allowing entry without a key or code. Lock beeps twice.

Emergency Egress

The interior lever of this lock will always open the door when turned, regardless of its locked or unlocked state, ensuring safe exit in emergencies.

Re-key the lock (if needed)

IMPORTANT: Remove the lever before re-keying.

Re-key the lock to work with your existing key. Refer to the supplied SmartKey™ Re-key instructions for more information.

Reference Guide

SmartCode 955 at a Glance

System Signals

Additional Programming Features

• How to add permanent or one-time User Codes: Make sure the door is open. If no Programming Code is enabled, press and release the Program button (2 beeps). If a Programming Code is enabled, enter it and press Kwikset (1 short beep, green flash). Press 1 for permanent, 7 for one-time. Press Kwikset. Enter User Code (4-8 digits, first 4 unique). Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• How to enable/disable User Codes: (Lock operates only by key when disabled). Follow similar steps as adding codes, but press 6. Press Kwikset. Enter User Code. Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• How to mute/unmute lock: Follow similar steps, but press 5. Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• How to delete individual User Codes: Follow similar steps, but press 2. Press Kwikset. Enter User Code to delete. Press Kwikset. Enter User Code again. Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• How to delete all User Codes: Follow similar steps, but press 4. Press Kwikset. Enter 9-9-9-9-9-9. Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• How to change the auto-locking duration: Follow similar steps, but press 8. Press Kwikset. Enter delay time (1-99 seconds). Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• How to enable/disable turnpiece functionality: (Disabling locks the turnpiece, forcing auto-lock). Follow similar steps, but press 9. Press Kwikset. Success: 1 long beep, green flash. Failure: 3 beeps, red flash. Repeat from step 1.
• Factory Reset: Deletes all codes. Make sure the door is open and unlocked. Press and hold the Program button until you hear one long beep (approx. 30 seconds), then release. Press and release the Program button again (1 short beep). Test with an existing User Code; the lock should not work.

Troubleshooting

• Keypad is not responding: Check the battery.
• Desired user code cannot be programmed: For security, the first 4 digits of each user code must be unique.
• Key cannot be removed when unlocked: This is a feature (store room function) to ensure the door is always locked. To remove the key, return it to the vertical position.
• Emergency egress function: The interior lever always opens the door when turned, regardless of lock status, for safe exit.

Regulatory Compliance

This product complies with standards established by the Federal Communications Commission (FCC) and Industry Canada.

FCC: This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: it may not cause harmful interference, and it must accept any interference received. This equipment has been tested and found to comply with Class B digital device limits, designed to provide reasonable protection against harmful interference in residential installations. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different outlet, or consulting a technician. Changes not expressly approved by the manufacturer may void the user's authority to operate the equipment.

Industry Canada: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: it may not cause interference, and it must accept any interference, including that which may cause undesired operation.

Important Safeguards

1. Read all instructions.
2. Familiarize yourself with all warning and caution statements.
3. Remind all users of safety precautions.
4. Protect your user codes and programming code.
5. Dispose of used batteries according to local laws and regulations.

CAUTION: Prevent unauthorized entry. Restrict access to the back panel and routinely check user codes. Using a program code can help protect system settings.

WARNING: No lock provides complete security. This lock can be defeated by forcible or technical means, or bypassed by entry elsewhere. No lock substitutes for caution, environmental awareness, and common sense. Consult a qualified locksmith or security professional for enhanced security.