FlexiSpot EW8 Electric Height-Adjustable Standing Desk User Manual
Item No. EW8
Work like new
For assistance, please contact: ? +1 (855) 585-5618
This document provides instructions for the FlexiSpot EW8 Standing Desk. The desk features an electric height-adjustable mechanism designed for modern workspaces. It includes features like memory presets, USB charging ports, and an anti-collision system.
Specifications
| Specification | Details |
|---|---|
| Max. Weight Capacity | 110 lbs (50 kg) |
| Input Voltage | 100-240 V |
| Min. Height | 28.3" (720 mm) |
| Max. Height | 47.6" (1210 mm) |
| Desktop Size | 47.3" (1202 mm) in width and 23.7" (602 mm) in depth |
| Working Temperature | 32° - 104° F (0° - 40° C) |
Accessory Package
The following illustrations are for reference only, and may differ in appearance to the actual product. If you are missing any accessories or experience any installation issues, please contact customer service.
- A: Screws (M6) x8
- B: Screws (M8) x8
- C: Hex Wrench x1
- D: Cable Clamp x2
Diagram of Component
Key components include:
- Tabletop (x1)
- Lifting columns (x2)
- Feet (x2)
- Power plug (x1)
Installation Guide
Step 1: Install the Tabletop and the Lifting Columns
Connect the tabletop (1) and the lifting columns (2) using screws (B x8, M8) and the hex wrench (C).
Caution: Please do not place the surface directly on hard ground during installation, as it can be damaged by hard or sharp objects.
Diagram Description: An illustration shows the tabletop upside down, with two lifting columns being attached to the underside using screws labeled 'B' and the hex wrench 'C'.
Step 2: Install Desk Feet
Install the feet (3) to the lifting columns with the screws (A x8, M6) and tighten with the hex wrench (C).
Diagram Description: An illustration shows the desk frame with lifting columns attached. The feet are being secured to the bottom of the lifting columns using screws labeled 'A' and the hex wrench 'C'.
Step 3: Install the Motor and Power Lines
Connect the motor plug to the control box. Then, connect the corresponding side of the power plug (4) to the adapter, and the other side to the wall socket. The motor and power lines can be managed with the included cable clamp.
Diagram Description: An illustration shows the desk frame with feet attached. It details connecting the motor cable to the control box and the power plug to the wall. Cable management using the clamp is also indicated.
Keypad Instruction
Keypad Layout:
Features include an LED Screen, Type-C Port, Type-A Ports, and a LOCK Button.
Operation:
- Long press the up/down buttons to adjust the height. The screen displays "bot" at the lowest point and "top" at the highest point.
- Buttons 1-4 are memory preset buttons. Hold a number for 3 seconds to save the current height.
- To reset the control box: Press and hold the "3" and "4" keys together for 5 seconds to enter reset mode (display shows "RST"). Then, press and hold the "v" key until the desk reaches its lowest point and rebounds slightly. The display shows "bot" upon completion.
- Press the "LOCK" button to activate child lock (display shows "Loc"), disabling height adjustments.
- To adjust anti-collision sensitivity: Press and hold "A" and "v" keys together for 5 seconds to cycle through levels A-0 (off), A-1 (low), A-2 (medium), A-3 (high). This is for when the desk stops unexpectedly without collision or does not stop when colliding.
- The desk has three USB ports (two Type-A, one Type-C) for charging devices. USB ports are active when the desktop is stationary and stop outputting power when the desktop is in use. They resume power after 5 seconds of inactivity.
USB Specifications:
- Type-A Ports: Support OC2.0/3.0, Samsung AFC, Huawei FCP/BC1.2, DCP, Apple 2.4A. Single port output: MAX 18W (5V/3A, 9V/2A, 12V/1.5A). Multiple Type-A ports: Combined MAX 15W (5V/3A).
- Type-C Port: Support PD2.0/3.0, OC2.0/3.0, Samsung AFC, Huawei FCP/BC1.2, DCP, Apple 2.4A. Single port output: MAX 45W (5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.25A).
- Multiple USB Ports Usage:
- Both Type-A: MAX 15W (5V/3A)
- One Type-A + One Type-C: Type-A MAX 18W, Type-C MAX 24W (5V/3A, 9V/2.5A, 12V/2A, 15V/1.5A)
- Both Type-A + One Type-C: Type-A MAX 15W (shared 5V/3A), Type-C MAX 24W (5V/3A, 9V/2.5A, 12V/2A, 15V/1.5A)
Troubleshooting
Use the following tips to help detect and eliminate common errors. If the error you experienced is not listed below, please contact your supplier. Do not attempt to investigate or correct these errors yourself.
| Faults | Solutions |
|---|---|
| No response while pressing up/down after connected with power supply. | Check all cables are connected well. |
| Overwork (Duty cycle: Max 2min on/18min OFF) | Restart after suspend for 18 mins while connecting with power. |
| Rising in a low speed | Check if the loading weights more than 110 lbs (50 kg). |
| Downward sliding | Check if the loading weights more than 110 lbs (50 kg). |
| Frequently Reposition | (No specific solution provided in the text for this fault) |
| USB ports stop supplying power when the desktop is in use | The desk will resume power output after 5 seconds of inactivity. |
| The motor not move as instructed | Reset it! Press and hold the "3" and "4" keys together for 5 seconds to enter reset mode. The display will show "RST." Then, press and hold the "v" key until the desk reaches its lowest point and rebounds slightly. The display will show "bot," indicating that the reset is complete. OR Contact customer service. |
| Go down but not go up | Reset it! Press and hold the "3" and "4" keys together for 5 seconds to enter reset mode. The display will show "RST." Then, press and hold the "v" key until the desk reaches its lowest point and rebounds slightly. The display will show "bot," indicating that the reset is complete. OR Contact customer service. |
| Insufficient ascent and descent height | (No specific solution provided in the text) |
| Displaying error code | If error codes E01 or E02 appear, let the desk idle for at least 18 minutes before operating again. If other codes appear and reset attempts fail, confirm all cables are properly connected and undamaged. Unplug the desk for at least 10 seconds. When replugged, it should automatically enter reset mode. If issues persist, contact customer service. |
Attention
- Power Supply: AC100-240 V, 50/60HZ.
- Working Environment: 32°F - 104°F (0°C - 40°C).
- Before cleaning, unplug the power supply cable. Clean with a slightly damp cloth. Keep electrical components away from liquids and protect connection lines.
- Dispose of control box contents (electronic components, metal, plastic, wires) according to local laws, not as household waste.
- Ensure the product is installed correctly and read instructions before use.
- Keep children away from electric desks, control units, and handsets. The manufacturer is not responsible for damages caused by children's behavior.
- Slight noise from the multi wedge belt or brake system does not affect product use.
- Do not use corrosive or abrasive materials for cleaning. Dispose of cleaning solutions responsibly.
- Understand product risks. Children or those with cognitive impairment require supervision.
- If the power supply cord is damaged, it must be replaced by the manufacturer or a specialist.
- Operate in a clean, safe environment. Be careful with tools and packaging materials (potential choking risk with plastic bags).
- Retain original packaging for future transportation if necessary.
Recycling and Disposal
This product cannot be disposed of as household waste. To prevent environmental damage, recycle this product using available systems or contact the distributor/manufacturer for assistance.
Limited Warranty
This limited warranty covers defects in material or workmanship for new products and extends to the original purchaser only.
What is Covered?
The limited warranty covers our products against defects in material or workmanship as follows:
- Standing Desk: 5-year warranty for the frame, and 2-year warranty for the controller, electronics, and other mechanisms.
What are your Remedies?
FlexiSpot will replace defective parts or the entire product at no charge, or refund the purchase price if replacement/repair is not practical. Replacement items shipped within the continental United States are free; expedited shipping incurs extra cost. Shipping outside the continental US requires the purchaser to pay shipping costs.
Note: REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) IS THE EXCLUSIVE REMEDY. FlexiSpot assumes no liability for other obligations or liabilities created by third parties.
What is Not Covered?
Our limited warranty does not cover problems caused by:
- Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
- Normal wear and tear, improper installation, maintenance, misuse, abuse, negligence, accident, or alteration.
- Accessories, connected materials, or related products not manufactured by FlexiSpot.
- Failure to follow the product's instructions and guidelines.
The warranty is void if a product is returned with removed, damaged, or tampered labels, or any alterations.
How to File a Claim?
To receive warranty benefits, process your claim according to the terms and return procedure. Contact customer service at ? +1 (855) 585-5618. Provide the sales receipt or proof of purchase.
Implied Warranties and Limitation of Damages
Implied warranties (including merchantability and fitness for a particular purpose) are limited to the duration of this warranty. FlexiSpot is not liable for incidental, indirect, special, or consequential damages, including lost profits or revenue, even if advised of the possibility of such damages. Some jurisdictions may not allow these limitations.
Governing Law
This Warranty shall be governed by the laws of the State of California, USA.
How State Law Applies
This Warranty grants specific legal rights, and you may have other rights that vary by state.
