FlexiSpot E7B/E7W/E7S-Plus User Manual
Product Details
Item Numbers: E7B-Plus/E7W-Plus/E7S-Plus
Website: www.flexispot.com
Contact: Tel: 1-855-585-5618, Address: 300 Goddard Way, Irvine, CA 92618
Technical Data
| Max. Static Load | 540 lbs (Only frame) |
| Max. Speed | 1"/s |
| Adjustable Height | 26"-51.6" (660mm-1310mm) without desktop |
| Applicable Desktop Size | Length: 47.2"-78.7" (1200mm-2000mm), Width: 27.6"-35.4" (700-900mm), Thickness: Over 0.7" (18mm) |
Preparation before Installation
Before you begin:
- Install on carpet to prevent scratches.
- Bring your own Phillips screwdriver or pistol drill. ?⚡️
- Need two or more people to cooperate together. ???
Accessory Package
Note: The drawings below are for guidance only and may differ slightly from the product and fittings received. Please contact customer service if there are any missing tools or installation problems.
Included Accessories:
- Screw AX1/1/1/1 (x4)
- Screw B (With glue) (x4)
- Screw C (x4)
- Screw D (x8)
- Screw E (x4)
- Screw F (x4)
- Screw G (x18)
- Screw H (x16)
Part List
The following parts are included in the package:
| No. | Part | No. | Part |
| 1 | Lifting column I (x2) | 8 | Side bracket (x2) |
| 2 | Lifting column II (with motor) (x2) | 9 | Transmission rod (x2) |
| 3 | Foot (x2) | 10 | Control box (x1) |
| 4 | Support beam (left) (x2) | 11 | Handset (x1) |
| 5 | Support beam (right) (x2) | 12 | Adapter cable (x1) |
| 6 | Connection rod (x2) | 13 | Power plug (x1) |
| 7 | Baffle (x2) | 14 | Screw ST4.2 x 2 (x6) |
Installation Guide
Step 1: Attach the support beam (left) to the lifting column II (x2)
Use Screw A (x1) and Screw 5x5 (x2). ⚠️ Attention: Position the nail into the designated hole.
Step 2: Attach the support beam (right) to the lifting column I (x2)
Use Screw A (x1) and Screw 5x5 (x2). ⚠️ Attention: Position the nail inside the designated hole.
Step 3: Install transmission rod
Insert the rod into the corresponding lifting column. ⚠️ Please ensure that the rotation angle does not exceed 60 degrees. Use Screw D (x2) and Screw 5x5 (x2). ⚠️ Please ensure proper alignment of the designated end of the rod with the mounting holes. Tighten the screw.
Step 4: Install side bracket
Use Screw A (x1) and Screw 5x5 (x2).
Step 5: Install the foot
Use Screw A (x1) and Screw 4x4 (x4). ⚠️ Attention: Prioritize the installation of diagonal screws.
Step 6: Assemble the frame
Use Screw A (x1), Screw 4x4 (x4), Screw 2.5x2.5 (x2), Screw 5x5 (x2). ⚠️ Attention: The installation steps for the right part are the same as those for the left part.
Step 7: Install connection rod
Pre-tighten screws B and C first. Use Screw 4x4 (x4), Screw 3x3 (x4). Insert the rod. Pre-tighten screws.
Step 8: Install desktop
Ensure the tabletop's strength and weight do not exceed 540 lbs. Customize the spacing between the support beams to suit your specific needs, and secure the table plate's position by firmly tightening screws B and C. The installation steps are as follows: Use Screw G (x12). ⚠️ Prepared by customer.
Step 9: Install baffle
Use Screw G (x4). ⚠️ Prepared by customer.
Step 10: Install handset
Install the handset on the tabletop with the screws (Select one of the designated places). Use Screw G (x4). ⚠️ Prepared by customer.
Step 11: Install the control box
Install the control box on the tabletop with screws, with precise placement indicated at designated 'Place A'. Use Screw G (x2). ⚠️ Please ensure that the box is mounted in the orientation as indicated. ⚠️ Prepared by customer.
Step 12: Connect cables to the control box
Connect the power cord port, lifting column cable port, and handset cable port to the control box. Use Screw E (x4) and Screw F (x4). All wires can be fixed on the table with cable tie (F). Also can fix cable tie (F) on the desktop with the screw (E) to integrate wires. ⚠️ Prepared by customer.
Wire Management:
- Rip off
- Sort out cords
- Buckle up
Step 13: Turn over the desk
⚠️ Turn over the desk, make sure the handset is facing upwards along the process.
Handset Control Method and Setting
Overview:
The handset features Up/Down buttons, LED Display, Height positions saved by the user, and a USB port.
⚠️ Please ensure that there are no obstacles when adjusting the table's height.
Recommended Presets: Set "M" for the most comfortable sitting height and " " for the most comfortable standing height. Customize the remaining two preset heights as needed.
Height Memory Function:
a. Press UP or DOWN button to adjust to the desired height. Press "M" to save the height. The screen will display "5-1". Press "1", "2", or "3", "4" then, to save the height to the corresponding position.
b. Press "1", "2", "3", or "4" buttons directly to automatically adjust to the saved memory height.
Child Lock Function:
a. When child lock is on, the blue indicator light ( and M) lights up.
b. Pressing the button indicator flashes once.
c. To unlock or start child lock, press and hold the M button for about 5 seconds.
d. All buttons work normally only when the child lock is unlocked.
USB Charging Function:
USB output: QC2.0/QC3.0, 5.0V / 9.0V / 12.0V, ±5%, current: 1.0A.
Collision Prevention Sensitivity Adjustment (Optional):
a. Press and hold the "M" button for 5 seconds to switch sensitivity. Levels: A-0 (off), A-1 (low), A-2 (medium), A-3 (high).
b. During height adjustment, contact with an object stops and reverses the desk to avoid damage.
c. If the display does not show the above codes, the anti-collision function is off.
Troubleshooting:
Reset: When LED shows "ASS", press "▼" button until the desk reaches its lowest height and rebounds to stop. Reset is complete.
Error Codes: If "E01" or "E02" appears, wait 18 minutes and retry. If the "M" button doesn't work, check cable connections, cut power for 10 seconds, reconnect, and press "M" to start reset.
If issues persist, contact customer service.
Resolving Common Issues
| Problem | Solution |
|---|---|
| No response when pressing and holding the DOWN button | 1. Check the cable connection. 2. Contact the distributor or manufacturer. |
| No response when pressing UP/DOWN buttons | 1. Check the cable connection. 2. Contact the distributor or manufacturer. |
| Speed of lifting is slow | 1. Check if load exceeds 540 lbs. 2. Contact the distributor or manufacturer. |
| Motor does not work properly | 1. Contact the distributor or manufacturer. |
| Can lift but cannot lower down | 1. Start the reset process. 2. Contact the distributor or manufacturer. |
| Worksurface downward sliding | 1. Check if load exceeds 540 lbs. 2. Contact the distributor or manufacturer. |
| Automatically reset a lot | 1. Check if load exceeds 540 lbs. 2. Contact the distributor or manufacturer. |
| Overworked beyond duty cycle: Max 2 min on/18 min off | 1. Keep power on and stop working for 18 minutes. 2. Contact the distributor or manufacturer. |
| The distance lifted or lowered is not accurate | 1. Press and hold "M" and "+" for 3 seconds until BEEP twice to restore factory settings. 2. Contact the distributor or manufacturer. |
Attention and Safety Information
Power and Environment:
Power Supply: AC100V-240V, 50/60HZ.
Working Environment: 32°-104°F (0°-40°C).
⚠️ Before cleaning, unplug the power supply cable. Clean with a slightly damp cloth. Keep electrical components away from liquids. Do not damage connection lines.
Disposal:
Control box contains electronic components, metal, plastic, and wires. Dispose of according to local laws and regulations; do not dispose of as household waste.
Usage Guidelines:
Ensure the product is installed correctly before use. Read instructions to understand all functions and settings.
Keep children away from electric desks, control units, and handsets. Manufacturer is not responsible for damages from children's actions.
Slight noise from the multi-wedge belt or brake system does not affect product use.
Do not use corrosive or abrasive materials for cleaning. Dispose of cleaning solutions environmentally.
Understand product risks. Children or those with cognitive impairment should not use without supervision.
If the power supply cord is damaged, it must be replaced by the manufacturer or a specialist.
Operate in a clean and safe environment. Be careful with packaging materials.
⚠️ Potential choking risk from plastic bags for children.
Retain original packaging for future transportation.
Recycling and Disposal
This product cannot be disposed of as household waste. To prevent environmental damage, please use available recycling systems or contact the distributor/manufacturer for assistance.
FlexiSpot Limited Warranty
This warranty covers defects in material or workmanship in new FlexiSpot products. It extends to the original purchaser only and is non-transferable. Consumers purchasing from authorized retailers benefit from this warranty.
What is Covered?
FlexiSpot Height Adjustable Desk Frames:
- 15 years: Metal, mechanical parts, motors, and electrical components for E7 series.
- 10 years: Metal, mechanical parts, motors, and electrical components for E5 series.
- 5 years: Metal, mechanical parts, motors, and electrical components for other height adjustable desks (excluding E5, E7 series).
FlexiSpot Sit-Stand Desktop Workstations:
5-year warranty for frame, medium-fiber desktop, and mechanisms for desks purchased on or after October 5, 2016.
FlexiSpot Desk Bikes:
3-year warranty for frame, 1-year for electronics/mechanisms for bikes purchased on or after October 5, 2016.
FlexiSpot Mini Steppers:
1-year warranty for frame and other mechanisms for steppers purchased on or after October 5, 2016.
Accessories:
5-year warranty for monitor mount arms, 3-year for gas spring system/mechanisms for mounts purchased on or after October 5, 2016.
What are Your Remedies?
FlexiSpot will replace defective parts or the product at no charge. If repair is not practical or timely, FlexiSpot may refund the purchase price upon return of the product. Replacement items shipped within the continental US are free; expedited shipping and shipping outside the US incur costs.
Exclusive Remedy: Repair or replacement (or refund) is the exclusive remedy. FlexiSpot assumes no other obligation or liability.
What is Not Covered?
The warranty does not cover:
- Conditions, malfunctions, or damage not from material/workmanship defects.
- Normal wear and tear, improper installation, maintenance, misuse, abuse, negligence, accident, or alteration.
- Accessories, materials, or products not manufactured by FlexiSpot.
- Failure to follow product instructions and guidelines.
- Returned products with removed/damaged labels or alterations.
How to File a Claim?
Contact customer service via email at contact@FlexiSpot.com or call 1-855-585-5618. Provide sales receipt or proof of purchase.
Implied Warranties and Limitation of Damages:
Implied warranties (merchantability, fitness for a particular purpose) are limited to this warranty's duration. FlexiSpot is not liable for incidental, indirect, special, or consequential damages.
Governing Law:
Laws of the State of California, USA, govern this warranty.
How State Law Applies:
This warranty grants specific legal rights, which may vary by state.
