Lenovo ThinkVision T24v-30 Monitor
Support and Downloads
Drivers and files for this monitor can be downloaded from the Lenovo support website. Visit https://pcsupport.lenovo.com/solutions/t24v_30.
The ThinkVision T24v-30 supports the Lenovo Display Control Center – ThinkColour.
Safety Information
DANGER: To avoid shock hazard:
- Do not remove covers.
- Do not operate this product unless the stand is attached.
- Do not connect or disconnect this product during thunderstorms.
- The power cord plug must be connected to a properly wired and grounded outlet.
- All equipment on which the product is mounted must also be connected to a properly wired and grounded outlet.
- To isolate the monitor from the power supply, unplug the power cord from the outlet. The outlet must be readily accessible.
Handling: If your monitor weighs more than 18kg (39.68 lb), it is recommended to move or lift it with two people.
Troubleshooting
If you encounter issues, try the recommended actions before contacting support. Refer to the User Guide for additional troubleshooting information.
Problem | Possible Cause | Recommended Action |
---|---|---|
Power indicator is not on and there is no image. | Monitor power switch is not on. Power cord is loose or disconnected. No power at the outlet. | Check power cord connection. Ensure outlet has power. Turn on monitor. Try a different power cord. Try a different outlet. |
Power indicator is white, but there is no image. | Video signal cable is loose or disconnected. Brightness and contrast settings are at the lowest. | Ensure video signal is properly connected. Adjust brightness and contrast via the OSD (On Screen Display) menu. |
Image quality is unacceptable. | Video signal cable is not fully connected. Color settings are incorrect. Automatic image adjustment function was not performed. | Ensure signal cable is firmly connected. Select different color settings in the OSD menu. Perform automatic image adjustment. |
Screen message "Out of Range" or "HZ?". No image and power indicator blinks white. | System is set to a display mode not supported by this monitor. | If replacing an old monitor, reconnect and adjust display mode to within the specified range for your new monitor. For Windows systems, restart in safe mode and select a supported display mode. Contact Customer Service if these options fail. |
Warranty Information
The Lenovo Limited Warranty (LLW) is available in 30 languages. You can read it at http://www.lenovo.com/warranty. If you cannot view the LLW, contact your local Lenovo office or dealer for a printed version.
Warranty applicable to your device:
- Warranty Period: 3 years
- Warranty Service Type: Customer Replaceable Unit ("CRU") and Carry-in or Mail-in Service.
- Lenovo Limited Warranty Version: L505-0010-02 08/2011
For warranty service, visit the phone directory at https://www.lenovo.com/support/phone. Phone numbers are subject to change without prior notice.
Recycling Information
Important Battery Recycling and WEEE information is provided. Do not dispose of your product or battery with household waste. Refer to the Compliance Guide that came with your product for further information, or go to https://www.lenovo.com/recycling.
Compliance and Trademarks
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
HDMI Trademarks: The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Bangladesh RoHS Statement: This product shipping to Bangladesh complies with RoHS requirements as prescribed in the Hazardous Waste (E-waste) Management Rules, 2021 by Government of Bangladesh. A reminder is provided to manage, dismantle, dispose of, or recycle e-waste properly as per the Environmental Protection Rules, 1997 to avoid harm to the environment, ecosystem, public interest, and public health.
Technical Notes
USB Transfer Rates: Depending on various factors such as peripheral device processing capability, file attributes, and system configuration, the actual transfer rate using the various USB connectors on this device will vary and is typically slower than the data rates as defined by the respective USB specifications: - 5 Gbit/s for USB 3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
Physical Dimensions and Adjustments
The monitor supports tilt adjustments from -5 to +90 degrees and swivel adjustments up to 45 degrees. Specific dimensions mentioned include 155mm and 23.5 units, likely referring to stand or panel measurements.