Lenovo ThinkVision T24i-30 Monitor Setup Guide

Drivers and files for this monitor can be downloaded from https://pcsupport.lenovo.com/solutions/t24i_30 or by scanning the QR code.

Safety Information

DANGER

To avoid shock hazard:

Handling:

If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or lifted by two people.

Product Information

Part Number: SP40W81964

EPREL registration number: 1293386

Printed in: China

Harmful Substances Information (China RoHS)

The table below indicates the presence of harmful substances in components, with '○' indicating that the substance is below the regulatory limit and '×' indicating it exceeds the limit. '-' indicates an exemption.

Component Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr+6) PBBs PBDEs
Plastic Frame
Rear Cover
LCD Panel
Circuit Board Assembly
Stand
Power Cord
Other Cables

Note 1: '○' indicates that the percentage content of the restricted substance does not exceed the percentage content reference value.

Note 2: '-' indicates that the restricted substance is an exemption.

This table is compiled in accordance with the provisions of SJ/T 11364.

Lenovo declares the harmful substances in this product by component category to meet the legal regulations and other requirements related to the restriction of harmful substances in electronic and electrical products in China.

Troubleshooting

If you encounter problems setting up or using your monitor, you may be able to resolve them yourself. Before contacting your dealer or Lenovo, try the recommended actions for your problem.

Problem Possible Cause Recommended Action
The power indicator is white, but there is no image. The monitor's power switch is not on.
The power cord is loose or disconnected.
There is no power at the outlet.
Check if the power cord is properly connected.
Turn on the monitor.
Ensure the outlet has power.
Try using a different power cord.
Try using a different outlet.
Image quality is unacceptable. The video signal cable is loose or disconnected from the system or monitor.
The video signal cable is not fully connected to the monitor or system.
The automatic image adjustment function was not performed (LCD monitor).
The system is set to a display mode not supported by this monitor.
Color settings may be incorrect.
Monitor brightness and contrast are set to the lowest setting.
Ensure the video signal is properly connected to the system.
Ensure the signal cable is securely connected to the system and monitor.
Perform automatic image adjustment (LCD monitor).
If replacing an old monitor, reconnect and adjust the display mode to within the specified range for your new monitor.
When using a Windows system, restart the system in safe mode, then select a supported display mode for your monitor.
Select a different color setting in the OSD menu.
Adjust the brightness and contrast settings via the OSD (On Screen Display) menu.
There is a screen message stating "Out of Range" or "HZ?". The system is set to a display mode not supported by this monitor. If you are replacing an old monitor, reconnect and adjust the display mode to within the specified range for your new monitor.
When using a Windows system, restart the system in safe mode, and then select a supported display mode for your monitor.
There is no image and the power indicator is blinking white. The video signal cable is loose or disconnected from the system or monitor.
The video signal cable is not fully connected to the monitor or system.
Ensure the video signal is properly connected to the system.
Ensure the signal cable is securely connected to the system and monitor.
The power indicator is not lit and there is no image. The power cord is loose or disconnected.
There is no power at the outlet.
Check if the power cord is properly connected.
Ensure the outlet has power.
Try using a different power cord.
Try using a different outlet.

For additional troubleshooting information, refer to the User Guide.

Warranty Information

Lenovo Limited Warranty - Customer Notice

Read the Lenovo Limited Warranty (LLW), available in 30 languages. You can access it at http://www.lenovo.com/warranty.

If you cannot view the LLW, contact your local Lenovo office or reseller to obtain a printed copy.

Warranty information applicable to your device:

  1. Warranty Period: 3 years
  2. Type of Warranty Service: Customer Replaceable Unit ("CRU") and Carry-in or Mail-in Service.
  3. Lenovo Limited Warranty version: L505-0010-02 08/2011

For warranty service, go to the support phone list at www.lenovo.com/support/phone. Phone numbers are subject to change without prior notice.

Important Battery Recycling and WEEE Information

Do not dispose of your product or battery with your household waste. Refer to the Compliance Guide that came with your product for further information or go to https://www.lenovo.com/recycling.

Bangladesh RoHS Statement

This product shipping to Bangladesh complies with RoHS requirements as prescribed in the Hazardous Waste (E-waste) Management Rules, 2021 by Government of Bangladesh.

Bangladesh E-waste Management Reminder

Please manage, dismantle, dispose of, or recycle e-waste properly as per the Environmental Protection Rules, 1997 to avoid harm to the environment, ecosystem, public interest, and public health.

Taiwan RoHS Statement

Product Name: LCD Monitor

Restricted Substance and its Chemical Symbol Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr+6) PBBs PBDEs
Plastic Frame
Rear Cover
LCD Panel
Circuit Board Assembly
Stand
Power Cord
Other Cables

Note 1: '○' indicates that the percentage content of the restricted substance does not exceed the percentage content reference value.

Note 2: '-' indicates that the restricted substance is an exemption.

Eye Care Reminder (Taiwan)

(1) Rest for 10 minutes after every 30 minutes of use.

(2) Children under 2 years old should not use screens. For children over 2 years old, screen time should not exceed 1 hour per day.

Additional Resources

Product operation manual can be found at: http://support.lenovo.com/docs/t24i_30

Taiwan RoHS tables can also be found at this website by entering the model number.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Physical Connections and Adjustments

Diagrams show the following:

*Note: USB transfer rates may vary depending on factors like peripheral device processing capability, file attributes, and system configuration. Actual rates are typically slower than USB specifications (5 Gbit/s for USB 3.1 Gen 1, 10 Gbit/s for USB 3.1 Gen 2, 20 Gbit/s for USB 3.2).

Models: ThinkVision T24i-30 23.8 Inch FHD Monitor, ThinkVision T24i-30, 23.8 Inch FHD Monitor, Inch FHD Monitor, FHD Monitor, Monitor

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References

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