Human Touch HT-270 Massage Chair

Welcome to Human Touch®

For decades, Human Touch has been a leader in the field of massage products, creating state-of-the-art devices that blend the latest technology with the ancient healing art of massage. Balancing physical and mental needs requires proper nutrition, exercise, and massage. Human Touch Massage Systems are vital components for achieving this balance. Visit humantouch.com or call 800-355-2762 for more information.

Your Human Touch massage chair is the perfect bridge between advanced technology and the ancient healing art of massage, offering a key ingredient for a balanced life right in your home. It incorporates patented Human Touch® Massage System technology, emulating techniques used by massage and chiropractic professionals for back and spinal care. Read this manual carefully to ensure safe and optimal use.

Keep It Safe

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed:

DANGER: To reduce the risk of electrical shock: Always unplug this product from the electrical outlet immediately after using and before cleaning.

WARNING: To reduce the risk of burns, fire, electric shock or injury to persons:

• Do not put hands or fingers near the massage mechanism or rollers while the product is running. Touching the mechanism can result in injury from the rollers squeezing together.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.
• Never leave an appliance unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.
• Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury.
• Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep children away from extended foot support or similar parts.
• Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
• Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return it to a service center for examination and repair.
• Do not carry this appliance by the supply cord or use the cord as a handle.
• Always keep the power cord away from heated surfaces.
• Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• To disconnect, turn all controls to the OFF position, then remove plug from outlet.
• Do not massage any area of the body that is swollen, inflamed, or covered with skin eruptions.
• Do not use on unexplained calf pain.
• Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.
• Connect this appliance to a properly grounded outlet only. See GROUNDING INSTRUCTIONS.
• Do not use this product if noise above normal sound is heard.
• Do not stand on or in the appliance. Use only while seated.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
• After servicing, zipper must be fastened by wire tie.

Safety Precautions

• Comfortable clothing is recommended while using this product.
• This product is meant to be used in a relaxed position. Never force any body part into the backrest area while the rollers are moving.
• If you feel any abnormal discomfort during operation, turn off the power immediately and consult your physician.
• Do not sit on the controller.
• Do not pull on the AC cord.
• When using this product after storage, check for proper operation before use.
• Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.

Grounding Instructions

This product must be grounded. Grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. The product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt about grounding. Do not modify the plug; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a normal 120-volt circuit. It has a grounding plug. A temporary adapter (shown in sketches B and C) may be used to connect this plug to a 2-pole receptacle (sketch B) if a properly grounded outlet (sketch A) is not available. The adapter should only be used until a properly grounded outlet can be installed. The green-colored tab or similar extending from the adapter must be connected to a permanent ground, such as a properly grounded outlet box cover. The adapter must be held in place by a metal screw.

Grounding methods:

• Grounded Outlet (A): Standard three-prong outlet.
• Adapter (B, C): Used to connect a two-prong outlet. Ensure the adapter's grounding tab connects to a permanent ground.

The use of a temporary adapter is not permitted in Canada.

Get Ready

Unpack the Box

Your Human Touch massage chair requires simple assembly with no tools needed. Unpack the chair and the head pillow.

Assembly Steps

1. Plug it in: Plug the power cord into a grounded 120-volt wall outlet.
2. Power on: Turn the master power switch to ON. This switch is located on the bottom center of the chair back. The power panel offers a convenient outlet for low-wattage appliances (e.g., lamp, laptop), but do not plug in appliances exceeding 1 AMP (e.g., vacuum, hair dryer).
3. Raise the backrest: Use the remote control to raise the backrest to an upright position.
4. Attach the head pillow: Attach the head pillow to the top of the backrest using the hook and loop fasteners.

Take a Seat

Adjusting the Chair

Using your Human Touch massage chair is easy. Sit down, deploy the foot and calf massager, adjust the backrest, and you're ready for your chosen massage. The chair expertly soothes tired muscles from head to toe with various massage techniques you control, offering relaxation and refreshment.

1. Adjust the backrest: Use the remote control's Power Recline buttons to adjust the backrest angle for maximum comfort.
2. Adjust the footrest height: While seated, pull up on the electric footrest lever (located on the right-hand side of the chair) to raise the footrest to a comfortable height. Release the lever to set.

Note: A slight pause may occur when changing backrest or foot/calf massager direction as the chair gears shift; this is normal.

Before getting out of the chair, always lower the footrest. Push down on the electric footrest lever to return the footrest to a vertical position.

For a Foot or Calf Massage

1. Deploy the foot and calf massager: Pull up on the footrest release handle (on the right side of the footrest). For a calf massage, rotate the footrest away from the chair until it clicks into position with the massager facing up. Do not force past the click. For a foot massage, rotate just until the massager faces up; do not let it click into position, allowing it to move freely.
2. Insert your feet or calves: Place your feet or calves into the deployed massager. Do not stand or sit on the foot and calf massager.

Take Control

Remote Control Overview

Now, select a massage mode. Your Human Touch massage chair allows personalized massage with various techniques. Choose from four stationary techniques and a rolling massage, or combine them. Use the Range button to tailor vertical massage range, or Zone and Position buttons to target specific areas. You can also let the chair control the experience by selecting one of three auto programs that alternate techniques and target different back areas. Human Touch® Massage System technology offers maximum flexibility and benefits.

FRONT View:

• Power: Indicator lights show the master power switch is ON.
• Width: Select wide, standard, or narrow massage width for focused or diffused pressure. Adjust after selecting percussion or rolling techniques.
• Massage Programs: Provides 15-minute massages for specific back areas using various techniques. Corresponding LEDs on the remote indicate the current technique.
• Full: Massages the entire back.
• Upper: Focuses massage on the upper back.
• Lower: Focuses massage on the lower back.
• Stretch: Press for up to 15 seconds to activate a gentle full-body stretch (remote beeps twice when ready).
• Restore: Returns the backrest to the full upright position.
• Session Timer: Counts down the remaining time in a 15-minute Auto Massage Program. It does not reset to 15 minutes when changing techniques. 15 minutes is the recommended maximum duration.
• Stationary Massage Techniques: Four techniques (Rolling, Percussion, Compression, Kneading) allow customization. Each button toggles through auto (alternating speeds), high, and low speeds.
• Range: Select tall, medium, or short based on height to position rollers for maximum comfort.
• Power Recline: Adjusts the backrest angle.
• Foot and Calf Massage: Toggles through auto (alternating speeds), high, and low speeds.
• Stop/Park: Stops the massage and parks the rollers at the top of the backrest.

Store the remote in the convenient pocket on the left-hand side of the chair when not in use.

SIDE View:

• Zone: Targets massage to a six-inch zone. Use Position buttons to focus on the desired area.
• Position (up/down arrows): Use with stationary techniques to set roller position on the backrest, before or after selecting the technique.

Massage Techniques Explained

Customize Massage Intensity

The massage-softening pad softens massage intensity. For a stronger massage, remove the pad.

1. Flip the head pillow to the back of the chair.
2. Open the horizontal zipper on the front of the backrest cushion.
3. Insert or remove the massage-softening pad as desired.
4. Close the zipper.
5. Flip the head pillow back to the front of the chair.

You can re-insert the pad later by following these steps. Additional pads are available from Human Touch for a fee.

To experience the full power of Human Touch, simply remove the massage-softening pad. Keep it handy in case you wish to replace it later.

Care and Maintenance

To keep your product working and looking its best, follow these guidelines:

Cleaning

1. Disconnect the power cord from the electrical outlet before cleaning.
2. Do not use benzene, thinner, or other solvents on the massage chair.
3. Remove dust from the backrest or armrest with a vacuum.
4. If soiled, wipe backrest or armrests with a damp cloth, then a dry cloth.
5. Common upholstery cleaners may be used for tough stains.
6. When cleaning the controller or around the power switch, use only a dry cloth. Never use a damp cloth.

Fabric Care

To maintain your Human Touch product, dust frequently or vacuum with a soft brush attachment. SofSuede products can be brushed with a suede brush. Wipe with a slightly damp cloth as needed. For tougher stains on non-leather products, use mild detergent mixed with water. Leather products should be wiped occasionally with a leather furniture cleaning solution.

WARNING: Test any cleaning solution on a small, inconspicuous part of the product first to ensure colorfastness.

Maintenance and Repair

1. The chair's mechanics are designed to be maintenance-free; no periodic lubrication or servicing is required.
2. Your chair should only be serviced by an authorized service center.

Storage

1. For long periods of non-use, cover the chair, coil the power cord, and store in a dust- and moisture-free environment.
2. Do not store near heat or open flame. Avoid prolonged exposure to direct sunlight, which may cause fading or damage.

Miscellaneous

1. Do not insert foreign objects between massage nodes or the unit housing.
2. Avoid overloading the unit.

WARNING: This product has a thermal resetting protection device. If the product suddenly stops and will not restart, turn the main power switch (located on the back) to OFF and do not operate for at least 30 minutes. Failure to turn off may result in unexpected startup as it cools.

Limited Warranty

Please read the following warranty information before using your Human Touch massage chair. Human Touch designs, develops, manufactures, and sells innovative, high-quality massage products for a better, healthier lifestyle. Your purchased product comes with a limited warranty covering mechanical or structural defects.

Coverage Guidelines

The warranty begins on the original purchase date and includes:

• Factory Service (Labor): Human Touch covers packing materials, return shipping, repair parts, labor, and return shipping to the purchaser.
• Parts Only (Parts): Human Touch supplies repair parts and return shipping for factory repairs.
• Structural (Metal Frame): Human Touch supplies packing materials, repair parts, and return shipping for factory repairs.

For repairs, contact your retailer. For USA customers, contact Human Touch Customer Service at (800) 355-2762 (6 AM - 5 PM PST) or email cs@humantouch.com. Fax: (800) 840-2940.

All warranty service requires Human Touch approval and an RMA number. Consumers are responsible for packing. Shipping coverage requires scheduling by Human Touch and includes "curb-side" pickup/delivery. Products received without a valid RMA number or one clearly marked will be refused.

General Limitations

• Warranty is valid only within the United States and Canada, provided the product has been operated according to instructions and not misused or damaged beyond Human Touch's control.
• All service must be approved by Human Touch and performed by authorized technicians.
• Warranty applies only to the massage chair; accessories or enhancements are not covered.
• Important exclusions apply to cosmetic items (fabrics, woods, foams, padding, plastic covers, etc.).
• Human Touch is not responsible for losses, damages, or inconvenience caused by equipment failure.
• Visit humantouch.com for complete warranty details.
• Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
• Proof of purchase (original receipt) is required for all warranty repairs.

Extended Warranties

Human Touch offers extended warranty programs. Purchases are available within 90 days of product purchase from a retailer or directly from Human Touch Customer Service. Visit humantouch.com for current terms and pricing.

Fuse Replacement

1. Turn the Power switch to OFF and unplug the chair from the wall outlet.
2. Turn the fuse holder (on the power panel) approximately 1/8 turn counter-clockwise; it will pop out.
3. Replace the fuse with a new one of the same value, then reinsert the fuse holder.
4. Turn the fuse holder 1/8 turn clockwise to secure it.
5. Plug the chair back in and turn it on.

Specifications

*Specifications are subject to change without prior notice.