Zyxel EX5512-TO AX6000 WiFi 6 Multi-Gigabit Ethernet Gateway

Package Contents

• EX5512-TO Gateway
• Power Adapter
• Ethernet Cable
• Quick Start Guide

This device is part of the Zyxel MPro Mesh solution family, which includes the EX5512-TO, WX5512-TO, and the MPro Mesh App. For more information, visit www.zyxel.com/us/en.

US Importer: Zyxel Communications, Inc, 1130 North Miller Street, Anaheim, CA 92806-2001. Copyright © 2022 Zyxel and/or its affiliates. All Rights Reserved.

Step 1: Hardware Installation

Follow these steps to install your EX5512-TO gateway.

1. Connect Modem to WAN Port

Use the included blue cable to connect your xDSL/cable/fiber modem's LAN port to the EX5512-TO's WAN port.

Diagram Description: A visual shows the EX5512-TO device with ports. A blue cable is shown connecting from a modem (labeled "Internet xDSL/Cable/Fiber modem") to the WAN port on the EX5512-TO. The device has ports for Internet (WAN), LAN, and USB. LEDs are visible on the front panel.

2. Connect Power Adapter

Connect the power adapter to the EX5512-TO and wait for approximately 2 minutes for the device to boot up. Observe the front panel LEDs.

LED Status Indicators

The Power, Internet, WAN, 2.4G, and 5G LEDs will light up green when setup is complete. If lights do not turn green, retry the connection or contact your service provider.

Step 2: WiFi Connection (Method A or B)

The label on the side of the EX5512-TO provides two ways to connect your wireless device to WiFi.

Method A: Scan QR Code to Connect WiFi

1. Check the QR code on the EX5512-TO's side label.

2. Use your wireless device to scan this QR code.

3. After scanning, join the displayed SSID and you can surf the internet.

Diagram Description: A smartphone is shown scanning a QR code located on the side of the Zyxel EX5512-TO device. Another image shows a pop-up on a smartphone asking to join a WiFi network named "Zyxel_XXXXX".

Method B: Using the SSID Method to Connect WiFi

1. The WiFi SSID and Password are listed on the EX5512-TO's side label.

2. On your wireless device, find this SSID and enter the WiFi Password to connect and surf the internet.

Diagram Description: A smartphone displays a WiFi connection screen. The WiFi Network Name (SSID) is shown as "Zyxel_XXXXX" and the WiFi Password is shown as "XXXXXXXXXXX".

Step 3: App Management

After successfully connecting to the internet, download the MPro Mesh app to manage your MPro Mesh network.

1. Download the MPro Mesh App

Available on Google Play (▶️) and the App Store (?).

Diagram Description: Icons for Google Play and Apple App Store are shown, followed by the MPro Mesh app logo.

2. Enter Serial Number

Open the app and enter the EX5512-TO's serial number. The serial number is located on the bottom label of the device.

Diagram Description: An image of the bottom of the Zyxel EX5512-TO device is shown, highlighting the Serial Number label which reads "Serial Number: XXXXXXXXXXXXX".

3. App Features

Use the app to enjoy features such as:

• Remote Management
• View Home Devices
• Guest Wi-Fi
• Manage Home Wi-Fi Name
• Internet Instant Block
• Add Mesh Extender
• Push Notification

Adding a Wireless Extender

To add a wireless extender to your EX5512-TO's WiFi network:

1. Press the WPS button on the EX5512-TO once.

2. Press the WPS button on your extender within 120 seconds to start the WPS pairing process.

Diagram Description: An illustration shows the Zyxel EX5512-TO device with its WPS button highlighted. An arrow indicates pressing the WPS button on a separate wireless extender.

Safety Warnings ⚠️

• DO NOT use this product near water, for example, in a wet basement or near a swimming pool.
• DO NOT expose your device to dampness, dust, or corrosive liquids.
• DO NOT store items on the device.
• DO NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• DO NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks.
• ONLY qualified service personnel should service or disassemble this device. Contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully to prevent tripping hazards.
• Always disconnect all cables from this device before servicing or disassembling.
• Please use the provided or designated connection cables/power cables/adaptors. Connect to the right supply voltage (e.g., 110V AC in North America or 230V AC in Europe). If the power adapter or cord is damaged, it might cause electrocution. Remove it from the device and power source; repairing the adapter or cord is prohibited. Contact your local vendor to order a new one.
• DO NOT remove the plug and connect it to a power outlet by itself; always attach the plug to the power adapter first before connecting it to a power outlet.
• DO NOT allow anything to rest on the power adapter or cord, and do NOT place the product where anyone can walk on it.
• DO NOT use the device outdoors; ensure all connections are indoors. There is a remote risk of electric shock from lightning.
• CAUTION: Risk of explosion if battery (on the motherboard) is replaced by an incorrect type. Dispose of used batteries according to instructions and applicable collection points for electrical and electronic equipment recycling.
• DO NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. For example, do not place the device in an enclosed space or on a very soft surface like a bed or sofa.
• For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the equipment. For pluggable devices, the socket-outlet shall be installed near the equipment and shall be easily accessible.
• Caution! The RJ-45 jacks are not used for telephone line connection.

Diagram Description: A warning symbol (⚠️) is displayed. Illustrations depict a device near water (prohibited), a hand connecting a plug to an adapter then to an outlet (correct procedure), and a device with blocked vents (prohibited).

Regulatory Statements

United States of America (FCC)

FCC EMC Statement: This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the device.

This device has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this device causes harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the devices.
• Connect the equipment to an outlet other than the receiver's.
• Consult a dealer or an experienced radio/TV technician for assistance.

This device meets all other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

FCC Radiation Exposure Statement: This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. FCC regulations restrict the operation of this device to indoor use only.

Canada

ICES Statement: CAN ICES-003(B) / NMB-003(B)

RSS-GEN & RSS-247 Statement: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter (2468C-EX5512TO) has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

Antenna Information

Notes on 5G Wireless Function

• For devices operating in the 5150-5250 MHz and 5725-5850 MHz bands, operation is restricted to indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
• For devices with detachable antennas, the maximum antenna gain permitted in the band 5725-5850 MHz must comply with the relevant EIRP limits.
• For devices operating in the 5250-5350 MHz and 5470-5725 MHz bands, the maximum antenna gain must also comply with EIRP limits.

Note: Regulatory information is also provided in French in the original document.

Industry Canada Radiation Exposure Statement

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 29 cm between the radiator and your body.

French Translation: Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 29 cm de distance entre la source de rayonnement et votre corps.

For more information, including customer support, see the User's Guide at www.zyxel.com.

Document Revision: 63-100-000398Z