ZYXEL EX7710-BO AX11000 WiFi 6E 10G Ethernet Gateway

Quick Start Guide

Package Contents

• EX7710-BO
• Power Adapter
• Ethernet Cable
• Quick Start Guide

Visual showing the EX7710-BO device, a power adapter, an Ethernet cable, and a Quick Start Guide booklet.

Part of the MPro Mesh™ PLUS Family

The EX7710-BO is a member of the Zyxel MPro Mesh™ PLUS solution family, which includes:

• EX7710-BO
• WX5610-BO
• MPro Mesh™ PLUS App

Visit www.zyxel.com/us/en for updated information.

Step 1: Hardware Installation

1. Connect to Modem

Use the included Ethernet cable to connect the xDSL/cable/fiber modem's LAN port to the EX7710-BO's 10G WAN port.

Diagram showing an Ethernet cable connecting from a device labeled 'Internet xDSL/Cable/Fiber modem' to a port labeled '10G WAN' on the ZYXEL EX7710-BO device.

2. Connect Power

Connect the power adapter to the EX7710-BO and wait for 2 minutes. Check the EX7710-BO front panel.

3. Check Status LEDs

The Power, Internet, WiFi, and WPS LEDs will light up when the setup is complete.

Note: If the lights do not turn on, please retry steps 1 and 2, or contact your service provider for assistance.

Illustration of the ZYXEL EX7710-BO device showing ports and LED indicators (Power, Internet, WiFi, WPS). Arrows indicate connections for Ethernet cable and power adapter.

Step 2: WiFi Connection A or B

The label on the bottom of the EX7710-BO provides 2 ways to connect your wireless device to WiFi:

Method A: Scan QR code to connect WiFi

1. Use your wireless device to scan the QR code on the EX7710-BO's bottom label.
2. After scanning the QR code, join this WiFi network and you can surf the internet.

Diagram showing a smartphone scanning a QR code on the bottom label of the EX7710-BO. A button prompt 'Join Wi-Fi Network' appears on the phone screen.

Method B: Using the SSID method to connect WiFi

1. The WiFi network name (SSID) and Password are on the EX7710-BO's bottom label.
2. On your wireless device, find this SSID and enter the WiFi Password to connect to your wireless clients and surf the internet.

Diagram showing a smartphone displaying a WiFi connection screen. It shows the WiFi network name (SSID) and a field for the WiFi Password, with the text 'ZyxelXXXXXX' and 'XXXXXXXXXX' as examples.

Illustration of the bottom label of the EX7710-BO device. It contains fields for Username (admin), Password (XXXXXXXXXX), WiFi Name (SSID) (ZyxelXXXXXX), WiFi Password (XXXXXXXXXX), Serial Number, MAC Address, IP Address (192.168.1.1), and Power Rating (12V/3.5A). It also includes the QR code for Method A and a visual representation of the WiFi network name and password for Method B.

Step 3: App Management

1. Download the App

After successfully surfing the internet, download the MPro Mesh™ PLUS app to your wireless device.

Icons for 'GET IT ON Google Play' and 'Available on the App Store', with a preview of the 'MPro Mesh Plus' app icon.

2. Enter Serial Number

Open the app and enter the serial number from the EX7710-BO's bottom label.

Illustration of the EX7710-BO device with an arrow pointing to the serial number on its bottom label.

3. Explore Features

Use this app to enjoy the following features:

• Remote Management
• View Home Devices
• Guest Wi-Fi
• Manage Home Wi-Fi Name
• Internet Instant Block
• Add Mesh Extender
• Push Notification

Adding a Wireless Extender

WPS button: If you have a wireless extender to add to your EX7710-BO's WiFi network, press the EX7710-BO's WPS button once, and press the WPS button on your extender within 120 seconds to start the WPS process.

Illustration of the EX7710-BO device highlighting the WPS button. An arrow indicates pressing it, followed by a similar action on a wireless extender.

Safety Warnings

• DO NOT use this product near water, in a wet basement, or near a swimming pool.
• DO NOT expose your device to dampness, dust, or corrosive liquids.
• DO NOT store things on the device.
• DO NOT install, use, or service this device during a thunderstorm due to the risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• DO NOT open the device or unit, as covers may expose you to dangerous high voltage points or other risks.
• ONLY qualified service personnel should service or disassemble this device. Contact your vendor for further information.
• Make sure to connect cables to the correct ports.
• Place connecting cables carefully to prevent tripping hazards.
• Always disconnect all cables before servicing or disassembling.
• Use only the provided or designated connection cables/power cables/adaptors. Ensure correct supply voltage. Damaged power adaptors or cords should not be used and must be replaced by contacting your local vendor.
• DO NOT remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first.
• DO NOT allow anything to rest on the power adaptor or cord, and do NOT place the product where the power adaptor or cord can be walked on.
• DO NOT use the device outside; ensure all connections are indoors due to the risk of electric shock from lightning.
• CAUTION: Risk of explosion if battery (on the motherboard) is replaced by an incorrect type. Dispose of used batteries according to instructions and local collection points for electrical and electronic equipment recycling.
• DO NOT obstruct device ventilation slots to prevent overheating. Do not place the device in enclosed spaces or on soft surfaces like beds or sofas.
• For permanently connected devices, a readily accessible disconnect device must be incorporated external to the equipment. For pluggable devices, the socket-outlet must be installed near the equipment and be easily accessible.
• Caution! The RJ-45 jacks are not used for telephone line connection.

Regulatory Statements

United States of America (FCC)

FCC Warning Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This product has been tested and complies with Class B digital device specifications per Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation.

If this device causes harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the devices.
• Connect the equipment to an outlet other than the receiver's.
• Consult a dealer or an experienced radio/TV technician for assistance.

FCC regulations restrict the operation of this device to indoor use only. Operation is prohibited on oil platforms, cars, trains, boats, and aircraft, except for large aircraft flying above 10,000 feet. Operation of transmitters in the 6.100-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.

FCC Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. Operation of this device is restricted to indoor use only, except for relevant user's manual mention that this device can be installed into the external environment. For 2.4G WLAN, only channels 1~11 are operational. Selection of other channels is not possible.

Canada (IC)

Innovation, Science and Economic Development Canada ICES Statement: CAN ICES-003(B)/NMB-003(B)

Innovation, Science and Economic Development Canada RSS-GEN & RSS-247 Statement: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

For 2.4 G WLAN, only channels 1-11 are operational. Selection of other channels is NOT possible. Pour le WLAN 2,4 G, seuls les canaux 1 à 11 sont opérationnels. La sélection d'autres canaux n'est PAS possible.

The device operating in the 5150-5250 MHZ band is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Where applicable, antenna type(s), antenna model(s), and the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2.3 of RSS 247 shall be clearly indicated.

Les dispositifs fonctionnant dans la bande de 5150 à 5250 MHz sont réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Lorsqu'il y a lieu, les types d'antennes(s'il y en a plusieurs), les numéros de modèle de l'antenne et les pires angles d'inclinaison nécessaires pour rester conforme à la limite de la p.i.r.e. applicable au masque d'élévation, énoncée à la section 6.2.2.3 du CNR-247, doivent être clairement indiqués.

a) Operation shall be limited to indoor use only; and b) Operation on oil platforms, cars, trains, boats and aircraft shall be prohibited except for on large aircraft flying above 10,000 ft.

a) Utilisation limitée à l'intérieur seulement; b) Utilisation interdite à bord de plateformes de forage pétrolier, de voitures, de trains, de bateaux et d'aéronefs, sauf à bord d'un gros aéronef volant à plus de 10 000 pieds d'altitude.

Industry Canada radiation exposure statement: This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 27 cm between the radiator and your body.

Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 27 cm de distance entre la source de rayonnement et votre corps.

See the User's Guide at www.zyxel.com for more information, including customer support.