Dreo PTC Fan Heater User Guide
Model: DR-HSH003
Manufacturer: Shenzhen Hesung Innovation Technology Co., LTD
Contact: support@dreo.com
Important Safety Instructions
Read and follow all safety information and instructions. Keep for future reference. For household use only.
- Always unplug the heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged.
- Do not use outdoors.
- Never locate the heater where it may fall into a bathtub or other water container.
- Do not run the cord under carpeting, cover with throw rugs, or route under furniture. Arrange the cord away from traffic areas to prevent tripping.
- To disconnect, turn controls to off, then remove the plug from the outlet.
- Do not insert foreign objects into any ventilation or exhaust opening.
- Do not block air intakes or exhaust. Do not use on soft surfaces like a bed where openings may become blocked.
- Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
- Always plug heaters directly into a wall outlet. Never use with an extension cord or power strip.
- If the plug or cord becomes hot or distorted, the outlet may need replacement by a qualified electrician.
- The heater can generate high temperatures. Do not let bare skin touch hot surfaces. Use handles when moving the heater.
- Keep combustible materials at least 3 feet (0.9 m) from the front of the heater and away from the sides and rear.
- Extreme caution is necessary when the heater is used by or near children or invalids, or whenever the heater is left operating and unattended.
- The remote control contains a small battery. Keep away from children and do not swallow the battery. Seek medical advice if swallowed.
- If the machine is not working properly, has been dropped, damaged, or exposed to water, do not use it and contact Customer Support.
- NOTE: A trace of smoke or odor may be present during initial operation due to manufacturing oil. This will evaporate.
- IMPORTANT: This appliance has a polarized plug. Insert only one way into a polarized outlet. If it does not fit, reverse the plug. If it still does not fit, contact a qualified electrician.
- DANGER: High temperatures may be generated. Do not partially or fully cover or obstruct the front of this heater.
Using Your Heater
Package Contents
- 1 x PTC Fan Heater
- 1 x Remote Control
- 1 x Thank You Card
- 1 x User Guide
Product Diagram
Handle
Control Buttons
LED Display
Air Outlet
Base
Rear Cover
Power Cord and Plug
Operations and Functions
Place the heater on a firm, level surface, at least 3ft. (0.9m) away from any wall or combustible material. Plug into an appropriate voltage AC 120V outlet. The unit will enter standby mode with a beep and the power indicator on red. Your heater is ready for use.
Power ON/OFF
- The RED indicator (●) lights up when the heater is switched on.
- Press the power button once to turn the heater on with default settings: Power indicator on red, default temperature “95°F” & high heat level “HI” on LED display.
- Press the power button again to turn the heater off. If the heater is operating, it will take 15 seconds for the heater to shut off, with a countdown shown on the display.
Mode / Heat Level Settings
- When the unit is on, repeatedly press the 'M' button on the heater or remote control to cycle through High (HI) > Low (LO) > ECO > High (HI) modes.
ECO Mode
- When ECO mode is turned on, the heater will adjust the working mode (High or Low) automatically based on the ambient temperature.
- You can also adjust the set temperature by pressing the '+' or '-' buttons.
- When the set temperature is reached, the heater will stop working.
- “ECO” will light up on the display when ECO Mode is selected.
Mute/Unmute
- Hold the 'M' button on the heater for 3 seconds, OR press the mute/unmute button (◥) on the remote control to turn the buzzer on or off. The “HI”, “LO” and “ECO” indicators will flash once along with a beep sound if Mute/Unmute is enabled.
Temperature Adjustment
- When the unit is on, press the '+' or '-' buttons on the heater or remote control to adjust the temperature from 41 to 95°F in 1°F increments.
- When the set temperature (T0) is reached, the heater will stop working. When the ambient temperature is lower than the set temperature, the heater will start working again.
Oscillation Button
- When the unit is on, press the oscillation button (↻) on the heater or remote control to start oscillating.
- To stop oscillating, press the oscillation button (↻) again.
Auto OFF Timer
- When the unit is on, press the timer button (⌛) on the heater or remote control to cycle through 00 > 01 > ... > 12 > 00 > 01 hour timer. When the time is up, the unit will automatically stop running.
- To cancel Timer setting, press and hold the timer button (⌛) on the heater for 3 seconds, or adjust the timer setting to 00, or turn the unit off.
Auto LED Display OFF
- If no operation is done within 1 min. after powered on, the display will turn off automatically (Only the power indicator light and working mode light will be on).
- To turn the display back on, press any button to wake it up.
Other Features
Feature | Description |
---|---|
Memory Function | The heater is designed with power-off memory function. It will always remember your last settings (temperature, working mode, oscillation status) once you turn it on again. |
24-Hour Auto Shut Off | When the heater has been working for 24 hours continuously without any other operation, it will shut off automatically. |
Tip-Over Protection | When the heater is tipped over, it will shut off automatically with malfunction code “P4” on LED display and beeps. Place the heater back on a flat, level and stable surface. Turn it on again. |
Overheat Protection | When the ambient temperature is above 122°F, the heater will stop heating and the overheat alarm will be triggered with malfunction code “FF” on LED display and beeps. Please unplug it from the power source and power it on again when the ambient temperature drops below 122°F. |
Replacement of Battery in Remote Control
Note: If the indicator on the remote control doesn't turn on any more, please consider replacing the battery.
- Press the locking button to pop out the battery holder.
- Replace the battery with the same type (CR2025, 3V), making sure the (+) side facing up.
- Push in the holder until securely locked into place.
Caution: Chemical Burn and Choking Hazard. Keep batteries away from children.
- This product contains a lithium button/coin cell battery. If swallowed or enters the body, it can cause severe internal burns and lead to death in as little as 2 hours. Always completely secure the battery compartment. If the compartment does not close securely, stop using the product, remove the batteries, and keep away from children. Seek immediate medical attention if batteries might have been swallowed or placed inside any part of the body.
- Dispose of cells properly and keep away from children. Even used cells may cause injury.
Specifications
Model | DR-HSH003 |
---|---|
Input | 120V~ 60Hz |
Rated Power | 1500W (High) 900W (Low) |
Remote Control Battery | CR2025, 3V |
Cleaning and Maintenance
It is recommended that the heater be cleaned at least once during the operating season and before off-season storage for optimum performance.
Always disconnect the appliance from the mains by switching it off and removing the plug from the power outlet before cleaning.
- Turn the heater “OFF”, unplug it and wait for it to cool down.
- Use only a soft cloth to gently wipe the outer surfaces.
- Do not use any cleaning agents or detergents.
- Never immerse the heater in water and never allow water to drip into the motor housing. Do not wet the heating element and switches.
- For storage, you may leave the heater covered to protect it from dust. Store in a cool, dry location and arrange the cable away from traffic areas.
Caution:
- Do not allow water to run into the interior of the heater, as this could result in a fire or electric shock hazard.
- Any other servicing should be performed by an authorized service representative.
- Carefully fold the power supply cord and tie it up with a cord, then put the heater into the packing box. Keep it in a cabinet away from any hot or wet location.
Troubleshooting
The following troubleshooting guide addresses common problems. If problems persist, contact Customer Support at support@dreo.com.
Problem | Possible Causes | Solution |
---|---|---|
Malfunction Codes on LED Display | E2 - Temperature sensor short circuit | Unplug from power source and contact Customer Support. |
E1 - Temperature sensor open circuit | Unplug from power source and contact Customer Support. | |
FF - Overheat Protection (Ambient temperature above 122°F) | Unplug from power source and power on again when the ambient temperature drops below 122°F. | |
P4 - Tip-Over Protection | Place the heater back on a flat, level and stable surface. | |
Heater does not start | Power cord is not properly plugged in. | Connect the plug to a powered electrical outlet. |
Overheat Protection has been activated. | Turn the heater OFF, unplug it and allow it to cool. Check and remove any objects on or adjacent to the heater. Wait 5-10 minutes before plugging the unit back in. | |
No power is passing through the unit. | Ensure that your circuit breaker or fuse is working properly. | |
The heater suddenly stops during heating | The set temperature is lower than the ambient temperature. | Make sure the thermostat is set at a higher temperature than the ambient temperature. |
The temperature exceeds the threshold of the thermal cutoff. | Turn off the unit and unplug it from the power outlet. Allow it to cool, and then plug it into the electrical outlet again. | |
The heater is tipped over. | Place it on a flat, level and stable surface. |
Warranty and Service
Default 12-Month Warranty
This product is covered with DREO product and labor warranty for 12 months from the date of its original purchase.
Extend Your Warranty
Extend your warranty by registering your new product on our website https://dreo.com/warranty.
The warranty will not apply in cases of:
- Accident, misuse, or repairs performed by unauthorized personnel.
- Any unit that has been tampered with or used for commercial purposes.
- Normal wear and tear of wearable parts.
- Use of force, damage caused by external influences.
- Damage caused by non-observance of the User Guide, e.g. connection to an unsuitable mains supply or non-compliance with the instructions.
- Partially or completely dismantled appliances.
- Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or any of its parts that have been performed by a repair person not authorized by DREO.
Dreo can only provide after-sales service for products sold by DREO or DREO authorized retailers and distributors. If purchased from a different place, contact your seller for return and warranty issues.
Customer Support
If you encounter any issues or have any questions regarding your new product, please contact our helpful Customer Support Team.
Email: support@dreo.com
Please have your order confirmation number ready before contacting Customer Support.
File Info : application/pdf, 12 Pages, 2.20MB
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