Zyxel EX7710-BO AX11000 WiFi 6E 10G Ethernet Gateway
Quick Start Guide
Package Contents
- EX7710-BO
- Power Adapter
- Ethernet Cable
- Quick Start Guide
Introduction
The EX7710-BO is a member of the Zyxel MPro Mesh™ PLUS solution family. The MPro Mesh™ PLUS Solution includes the EX7710-BO, WX5610-BO, and the MPro Mesh™ PLUS App. For updated information, visit www.zyxel.com/us/en.
Support information is available at https://service-provider.zyxel.com/global/en/tech-support. For more details, including customer support and safety warnings, see the User's Guide at www.zyxel.com.
US Importer: Zyxel Communications, Inc, 1130 North Miller Street, Anaheim, CA 92806-2001.
Step 1: Hardware Installation
1. Connect to Modem: Use the included Ethernet cable to connect the xDSL/cable/fiber modem's LAN port to the EX7710-BO's 10G WAN port.
2. Connect Power: Connect the power adapter to the EX7710-BO and wait for 2 minutes. Check the EX7710-BO front panel.
3. Check LEDs: The Power, Internet, WiFi, and WPS LEDs will light up when the setup is complete. If the lights do not turn on, retry steps 1-3 or contact your service provider.
LED Status Indicators
- POWER
- Blue On: Power is on.
- Blue Blinking: Starting up.
- Red On: System failure.
- Red Blinking: Upgrading firmware.
- INTERNET
- Blue On: Internet is ready.
- Blue Blinking: Transmitting/receiving internet data.
- Red On: Attempt to get an IP address failed.
- WiFi
- Blue On: 2.4G, 5G, and 6G wireless connections are ready.
- Blue Off: 2.4G, 5G, or 6G wireless connection is not ready or failed.
- Blue Blinking: Transmitting/receiving data.
- WPS
- Green Blinking: WPS in progress.
- Green Off: No WPS activity.
- Orange Blinking: IPTV SSID is pairing.
Step 2: WiFi Connection A or B
The label on the bottom of the EX7710-BO provides two ways to connect your wireless device to WiFi:
Method A: Scan QR Code to Connect WiFi
1. Use your wireless device to scan the QR code on the EX7710-BO's bottom label.
2. After scanning the QR code, join this WiFi network and you can surf the internet.
Method B: Using the SSID Method to Connect WiFi
1. The WiFi network name (SSID) and password are on the EX7710-BO's bottom label.
2. On your wireless device, find this SSID and enter the WiFi Password on your wireless clients to surf the internet.
Device Information (from bottom label)
Model Name: EX7710-BO
Product Name: AX11000 WiFi 6E 10G Ethernet Gateway
Username: admin
WiFi Name (SSID): ZyxelXXXXXX
WiFi Password: XXXXXXXXXX
Serial Number: XXXXXXXXXXXXX
MAC Address: XXXXXXXX
IP Address: 192.168.1.1
Power Rating: 12V/3.5A
Designed by Zyxel in Taiwan. Assembled in Taiwan.
Step 3: App Management
1. After successfully surfing the internet, download the MPro Mesh™ PLUS app to your wireless device from [Google Play Store] or [Apple App Store].
2. Open the app and enter the serial number from the EX7710-BO's bottom label.
App Features:
- Remote Management
- View Home Devices
- Guest Wi-Fi
- Manage Home Wi-Fi Name
- Internet Instant Block
- Add Mesh Extender
- Push Notification
Adding a Wireless Extender
To add a wireless extender to your EX7710-BO's WiFi network, press the EX7710-BO's WPS button once, and then press the WPS button on your extender within 120 seconds to start the WPS process.
Safety Warning
See the following legal and regulation information at http://192.168.1.1/legalinfo.
Device Information
Model Name: EX7710-BO
Product Name: AX11000 WiFi 6E 10G Ethernet Gateway
US Importer: Zyxel Communications, Inc, 1130 North Miller Street, Anaheim, CA 92806-2001
FCC ID: 188EX7710-BO
IC: 2468C-EX771080
FCC Warning Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Indoor use only.
ISED Warning Statement
Operation shall be limited to indoor use only; and Operation on oil platforms, cars, trains, boats and aircraft shall be prohibited except for on larger aircraft flying above 10,000 ft. CAN ICES-003(B)/NMB-003(B).
This product contains in part some free software distributed under GPL license terms and/or GPL like license. Please visit www.us.zyxel.com/opensource/ for source code and additional information.
General Safety Precautions:
- DO NOT use this product near water, for example, in a wet basement or near a swimming pool.
- DO NOT expose your device to dampness, dust, or corrosive liquids.
- DO NOT store things on the device.
- DO NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
- Connect ONLY suitable accessories to the device.
- DO NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks.
- ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
- Make sure to connect the cables to the correct ports.
- Place connecting cables carefully so that no one will step on them or stumble over them.
- Always disconnect all cables from this device before servicing or disassembling.
- Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the device and the power source; repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
- DO NOT remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to a power outlet.
- DO NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
- DO NOT use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
- CAUTION: Risk of explosion if battery (on the motherboard) is replaced by an incorrect type. Dispose of used batteries according to the instructions. Dispose of them at the applicable collection point for the recycling of electrical and electronic equipment. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
- DO NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. For example, do not place the device in an enclosed space such as a box or on a very soft surface such as a bed or sofa.
- The following warning statements apply, where the disconnect device is not incorporated in the equipment or where the plug on the power supply cord is intended to serve as the disconnect device: - for permanently connected devices, a readily accessible disconnect device shall be incorporated external to the equipment; - for pluggable devices, the socket-outlet shall be installed near the equipment and shall be easily accessible.
- Caution! The RJ-45 jacks are not used for telephone line connection.
