RIVERSIDE 520E Electric Bike User Manual

Introduction

Dear customers, thank you for purchasing a RIVERSIDE electric bike. We invite you to read this instruction manual to fully enjoy your RIVERSIDE 520E bike.

Remember that an electric assist bike is not a moped; it requires your participation to go further, faster, and longer. We encourage you to familiarize yourself with your electric assist bike in an open space to get a feel for the motor's engagement and ensure optimal control.

An electric assist bike is heavier than a conventional bike (the RIVERSIDE 520E weighs 22.5 kg empty). Pedaling without assistance can be more difficult. Always ensure you are capable of completing your journey without assistance in case of a breakdown.

Here are some best practices to fully enjoy your RIVERSIDE electric bike.

Note: This manual only covers the electrical specificities of your bike. Please refer to the common B'TWIN user guide for all our bikes, which accompanies this document and is also available on our website www.decathlon.com or upon request in DECATHLON stores.

Best Practices for Enjoying Your E-Bike

1. Tire Pressure: For optimal performance and handling, maintain tire pressure between 4 and 5 bar. Insufficiently inflated tires increase the risk of punctures.
2. Battery Charging: Recharge the battery completely at least every 6 months, even if not in use.
3. Cold Weather: Range will be reduced in cold temperatures.
4. Overloading: Range will be reduced if the bike is overloaded (e.g., with bags, child seats).
5. Uphill Riding: Range will be reduced when riding uphill.
6. Battery Removal: Remove the battery before performing any maintenance.
7. Low Battery Mode: It is advised to reduce the assistance mode when the battery level is low.

Product Description

E-Bike Technical Specifications

The RIVERSIDE 520E electric bike can be used with or without assistance by activating the ON/OFF button or by using the 0-1-2-3 modes. The assistance modes 0-1-2-3, selectable on the 'D' screen, allow you to choose the level of electric assistance in addition to your pedaling effort. Electric assistance will only engage if you are pedaling, for modes other than 0. Assistance cuts off at speeds above 25 km/h. In intensive use or exceptional climatic conditions, assistance may cut off to preserve the system's integrity.

The power supplied is calculated by the controller 'C' based on your pedaling cadence and the force applied to the pedals. According to the selected mode, the controller 'C' sends more or less current to the motor 'F' to provide the desired assistance.

Components:

• A: Battery
• B: Battery locking handle and barrel
• C: Controller
• D: Control screen
• E: Control screen cable to controller
• F: Motor
• G: Pedal sensor housing

Control Screen and Elements

Assistance Modes (0-1-2-3):

• '0' means no assistance.
• '1' is the default assistance mode.

Each mode corresponds to the following maximum assistance speeds:

Button Functions:

• Button ON/OFF (2): Long press to turn the electric bike on and off. Short press to cycle through trip information (TRIP, ODO, TRIPtoGO).
• Button '+' (3): Short press to switch to a higher assistance mode. Long press to activate 'pedestrian' mode.
• Button '-' (4): Short press to switch to a lower assistance mode. Long press (5-10s) to reset the TRIP distance counter.
• Button Lighting (5): Short press to turn on/off the front and rear lights and the screen backlight. Long press to enter settings.

Indicators:

• Speed Indicator (6): Displays current speed.
• 'Pedestrian' Mode (7): Allows moving the bike at walking pace (up to 6 km/h) without pedaling. Do not use this mode while on the bike.
• ODO (8): Total distance counter. Cannot be reset.
• TRIP (8): Partial distance counter.
• TRIPtoGO (8): Remaining distance that can be covered with the current assistance mode.
• Distance Indicator (9): Displays total or partial distance.
• Units (10): Kilometers or miles.
• Lighting Indicator (11): Appears on the screen when the lights are on.
• Battery Level Indicator (12): Shows five levels of battery charge. When the battery level is low, the indicator flashes.
• Additional Battery and System Information (13): Indicates the battery charge level as a percentage.
• Settings (13): Long press the 'Lighting' button to enter or exit settings. Short press '+' or '-' buttons to select desired settings. Options include units (Km/h or Mph) and SLEEP mode (screen auto-off duration).

Motor

The motor 'F' is a brushless motor with mechanical reduction, providing high torque and low resistance (quieter motor). The acoustic pressure level at the rider's ears is below 70 dB(A). The motor power is limited to a maximum of 250 W.

Battery and Charger

Battery Properties and Warranty

All electric bike batteries use Lithium-Ion cell technology and have no memory effect. The battery can be recharged at any time. It is recommended to recharge the battery after each use. Perform a full charge before the first use.

• Battery: 36 V / 14 Ah, 504Wh
• Charger: Input: 100-240V, Output: 42V

Your battery is guaranteed for 2 years or 500 charge/discharge cycles (1 cycle = 1 charge from 0% to 100% + 1 discharge from 100% to 0%, or 2 charges from 50%). This is subject to proper usage and storage conditions. Never use a charger other than the one supplied by DECATHLON for this bike model. Using another charger may damage the battery or cause incidents (sparks, fire).

Autonomy

The autonomy of your electric bike depends on several factors:

• Bike Load: Autonomy is reduced if the bike is overloaded (bags, child seat, etc.).
• Riding Style: Autonomy depends on the rider's effort.
• Terrain: Autonomy is reduced on inclines.
• Tire Pressure: Autonomy is better with tires inflated between 4 and 5 bar.
• External Temperature: Autonomy is reduced in cold weather.
• Assistance Mode: It is advised to reduce the assistance mode when the battery level is low.
• Gear Ratio: On steep climbs, choose the appropriate gear to limit effort for both you and the motor.
• Battery Care: Proper charging and storage practices are essential. For a 75kg cyclist, in light wind, in mode 1, the RIVERSIDE 520E's estimated range is around 100 km.

Usage Precautions

• Do not expose the battery to temperatures above 50°C.
• Storage Conditions: Store the battery charged in a cool (+10°C to +25°C), dry, and shaded place.
• Charge the battery in a dry environment between +10°C and 40°C.
• Caution: In exceptional conditions, the controller, charger, and mechanical parts may reach high temperatures.
• Do not disassemble the battery.
• Do not dispose of the battery in inappropriate containers. Return used batteries to your Decathlon store for recycling.
• Risk of fire.
• Risk of electric shock.
• Handle with care. The product is sensitive to shocks.
• Never short-circuit the battery by connecting positive and negative terminals.
• Never let children play with or handle the battery.
• Do not immerse the battery in water.
• Do not wash with a high-pressure cleaner.
• The battery and other electrical components are designed to withstand rain.
• Your battery can be charged and discharged 500 times without significant performance loss.
• Always ensure charger/battery compatibility.
• Always ensure charger compatibility with your local electrical network (Voltage: 100V to 240V, Frequency: 50Hz to 60Hz).
• Charge the battery indoors only.
• Transport by airplane is prohibited.
• Failure to comply with usage precautions will void the manufacturer's warranty.

Battery Installation and Removal

Installation:

1. Align the battery with the compartment.
2. Slide the battery into the compartment, ensuring the lock is in the open position.
3. Push the battery firmly until it clicks into place.
4. Ensure the battery is securely locked.

Before inserting the battery, ensure the lock is in the open position and will not obstruct insertion.

Removal:

1. Unlock the battery by turning the release mechanism.
2. Slide the battery out of the compartment.

Remember to unlock your battery before removing it from its housing.

Battery Charging

Charging Process:

• Connect the charger to the battery and then to the power outlet. The charging LED will be red at the start.
• A full charge (0% to 100%) takes approximately 6 hours and 30 minutes. The charging LED will turn green when charging is complete.
• If the charging LED flashes red, there is a problem during charging; contact customer service.

Maintenance and Lifespan (Warranty Conditions)

• Do not store the battery discharged (flashing blue LED) to avoid deep discharge, which can cause malfunction.
• In case of prolonged storage, recharge the battery every 6 months.

Battery Self-Diagnosis

The battery status is indicated by LEDs. Refer to the table below for interpretation:

If an error persists, return your battery to a DECATHLON service center.

Safety Information

• This bike is designed for TREKKING use. Off-road (VTT) practices are inappropriate and discouraged, as they may lead to accidents and void the warranty.
• When removing a wheel, ensure the correct rotation direction is maintained.
• Before each use, check the proper functioning of your brakes and electrical system.
• The bike's weight, power, manufacturing year, and maximum speed are indicated on the frame.
• The electric bike weighs over 15kg; transport it with two people.
• Always wear a helmet when riding.
• These electric bikes are designed for individuals aged 14 and above.
• Maximum allowed weight on the bike: 120 kg (including accessories).
• Do not modify the bike's components or electrical system. Such changes are dangerous and illegal. Modifications will void the warranty and may result in legal responsibility for any accidents.
• Be aware of reduced grip on slippery surfaces (rain, ice, snow).

Maintenance

• Maintenance of electrical components requires special skills and is performed at regional Decathlon workshops, which may take several days.
• Cleaning operations should be done with the battery on the bike and the bike turned off. This protects the battery connectors.
• Electrical or mechanical maintenance should be performed with the power off and the battery removed. Specific electrification maintenance, other than checking connectors, must be done by qualified personnel.
• Caution: The bike's weight may exceed the capacity of your work stand or bike rack.
• We recommend bringing your electric bike for its 6-month service at your DECATHLON store.
• Always perform maintenance with adequate lighting.
• In case of a fall involving the bike or battery, check the battery's integrity. If the battery is physically damaged, visit a DECATHLON workshop for a diagnostic.
• Cleaning: Do not use high-pressure jets. Avoid washing with excessive water. Recommended: wash with a damp sponge.
• Puncture Repair: When repairing a rear wheel puncture, disconnect the motor cable before removing the wheel.
• Transport: If tilting the bike with wheels up (e.g., for puncture repair), protect the screen by pivoting it downwards.
• The motorized wheel is subject to greater stress than a standard bike wheel. Spoke breakage may occur. Contact your DECATHLON store for spoke replacement.
• For more information on usage, maintenance, or SAV services, visit the DECATHLON support site: www.support.decathlon.fr/ or visit a DECATHLON store.

Error Codes

Error Code A

Error Code B

ANNEX 1: COMPONENT TORQUE SPECIFICATIONS

COMMERCIAL WARRANTY TERMS FOR YOUR E-BIKE

Keep your purchase receipt as proof of purchase.

The bike is guaranteed for life on structural components (frame, stem, handlebars, seatpost) and for 2 years on wear parts.

The warranty does not cover damage due to misuse, failure to follow usage precautions, or accidents, nor incorrect or commercial use of the bike. This bike is for personal use only, not professional use.

The warranty does not cover damage caused by repairs performed by unauthorized persons. Any opening or modification of an electronic component (Battery, battery housing, controller, screen, motor) may compromise user safety or the system. Such actions will void the bicycle's warranty. The warranty does not cover cracked or broken screens showing impact marks.

LIFETIME WARRANTY FOR B'TWIN BIKES purchased from June 1, 2013:

B'twin bikes are designed to provide complete satisfaction. B'twin offers a lifetime warranty exclusively on the following parts, excluding carbon: frames, rigid forks (non-suspension), handlebars, and stems on B'twin bikes. This warranty begins from the date of purchase.

To be valid, the buyer must:

• Provide the DECATHLON loyalty card and register the purchase at the checkout, OR
• Complete the online warranty certificate at www.btwin.com within one month of purchase, providing name, surname, purchase date, email address, and bike traceability number.

B'twin may replace or repair the warranted part within a reasonable time after presentation at a DECATHLON store workshop. Transport costs are the customer's responsibility.

This warranty does not apply in cases of improper maintenance or misuse as defined in the product's user manual.

To claim the warranty, present your DECATHLON loyalty card or warranty certificate at a DECATHLON store workshop. B'twin reserves the right to verify warranty conditions.

The lifetime warranty is in addition to legal warranties provided by the Consumer Code and Civil Code.

Consumer Code Articles:

• L. 211-4: Seller's obligation to deliver conforming goods and responsibility for conformity defects at the time of delivery.
• L. 211-5: Goods must be fit for their usual purpose, match the description, possess the qualities presented, and meet public statements.
• L. 211-12: Action for conformity defects prescribes two years from delivery.

Civil Code Articles:

• 1641: Seller's warranty against hidden defects rendering the item unfit for its intended use or diminishing its value.
• 1648: Action for redhibitory defects must be brought within two years of discovering the defect.